Why did you answer previous guests questions saying there are hairdryers in the rooms but we were told it was 12 euros a week?
Also I have seen you said the pump broke on the pool which is why it was so dirty (and gave me an ear infection). If that is true you should have either put a notice up or been honest with guests when they were questioning the state of it (instead of handing out cleaning equipment for them to do it themselves). The cockroach thing is also untrue , Cala D'Or absolutely does not have a cockroach problem , but Hotel D'Or does. To go with the attitude problem I suppose?
The safe you do, air con is free.
did you have to pay for air con and safe?
Hi, no it's for the management, we didn't realise at the time that some people had them in their room for free and wondered why on earth we would have to pay extra as we were obviously staying in an out dated room too.
We had a b and b room which had hairdryer in it, didn't have to pay extra... Also I said pool was dirty, never mentioned about pump being broken.. And never mentioned cockroaches at all... Never seen any while we were there... But I think this question is for management and not me I hope....
Get an answer from Hotel D'Or staff and past guests.