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Promenade Questions & Answers

I am booked in a room with a king size bed and a single bed.

Part of the Al Fields group. One of our roommates booked a single on line. That leaves my son & I with a king size bed and a single bed. Could we please have a room with 2 double bed or 2 twin beds. The room has already been paid for. Thank you, Sharon Coffey

over a year ago Answer

3 answers

Property representative
PROMENADE_ROMA
Florence, Italy
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Dear Mrs. Coffey,

Please give us details : the triple room that you mention, was already booked to us ? For what period ? When is your check in ? What is the name of the person that booked to us the single room online ? For what period ? When is his check in ?

Thank you,

Kind regards,

Renato Rapa

over a year ago
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Hello?

over a year ago
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Yes the triple room was reserved Oct 9 to 20

The person who booked this was Al Fields

Two triple rooms were booked for 6 guests for Oct 9 to 20

The single room booked yesterday by Sharon Russell who was one of the 6 guests. Pete and Sharon Coffey are now in a triple and we would like a double with twin beds. So sorry for the confusion.

Thank your for your prompt answer.

over a year ago
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