Hi everyone's, we will be there in Nov 10,2017. Travelling with one 2.5 yrs olds and a 6 months old. Got 3 full-size luggages. We will be arrived at Train station Santa Lucia. We wondering is there any porter at the train station that we can hire to help with our luggages onto the water taxi for this hotel. And which water taxi takes us to this hotel?... any help would be appreciated. Thank you in advance.
Hi. We caught the water bus from the train station and were travelling with a wheelchair. There is definitely no porter service at the train station. There are very clear instructions on their website on how to reach the hotel from the station. unfortunately the water bus stop requires you to have to walk over 2 bridges but once at the hotel they give you a pass to use the hilton shuttle that leaves directly outside the hotel and goes to San Marco at regular intervals throughout the day. the Vaparetto staff are generally pretty helpful with strollers and luggage but unfortunately the main way and the most economical way to get around is by water bus.
We actually used the public waterbus #2 line to reach Residenza Grandi Vedute. We bought a multi-day pass & it is a very economical way to get around. However, we arrived by car, so I am not familiar with the train station. With small children & a lot of luggage the public waterbus might not be your best option. If you were to email or call Luca at the hotel, he would tell you the best way to do it. We found him to be very helpful.
We got here safe and sounds. our Taxi dropped us off at the bus station right in front of private taxi dock with all my luggages and hop right to the hotel which shares the same boat dock with the Hilton. From there we met Luca. Great Hotel, great location, great services . Thank you everyone's and especially Luca.
Get an answer from Residenza Grandi Vedute staff and past guests.