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Sol Pelicanos Ocas by by Melia Questions & Answers

Maldon, United Kingdom

We have just been advised that the sol pelicanos pool will be shut for maintenance in November 17 when we are there.. Very disappointed as the main reason I picked this hotel is because I am a great fan of the Benidorm series. Now if its closed due to filming I woudn't mind but if not then Im not so happy. Yes we can use the Ocas pool but it looks much smaller. I wanted to sit at thepool bar from the series. Silly I know but there you go. Not sure now whether to go for the free option to change hotels completely.

It would apper fom the post I just read that maintenance issues happen a lot !!??

2 months ago Answer

2 answers

Property representative
Dav_SolPel
Benidorm, Spain
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Hi, we are sorry about your disappointment; this year's maintenance works are second phase of a huge renovation of floor, with new retiling and anti-slip floor, much asked by our guests. We informed all tour operators as soon as we knew dates, and as we said before, people can change hotel if don't want to stay in our hotel during the closing of the pool. Regards.

2 months ago Google Translation
Basildon, United Kingdom
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Quite clearly, your resort representative has given you a choice, either put up with the renovation works at the Pelicanos Ocas or to rebook with another hotel that satisfy your holiday needs minus the pool area. I believe that the Pelicanos Ocas is still a good place to stay despite their refurbishment works.

2 months ago
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