Would the Hotel provide a porter service to assist with heavy luggage off a train arriving from Cologne? I am aware there are trolleys as one arrives but I’m wanting to know if a Porter service would be available to assist with lifting.
Dear GM2009Milano, thank you for your message. Please reach out to our Guest Relations Desk under 0049-69-6977-0 - we would be happy to assist you with your luggages. Best regards, Ralf Stresing - General Manager
I took a handicapped friend and registered for free airport assistance. It was wonderful. I am not sure if you could that or not, but as the train station is right at the airport, it is worth looking into.
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