Thanks for your review on wheelchair accessibility. My question is whether the pool(s) are accessible (zero gravity entry or with a pool lift)
The Palace has 2 of the gradual entry areas, one at the north end of the pool, and another at the south end of it. The Colonial/ Tropical pool also had one and it is at the south end by the Colonial section. The Beach/Caribe may have one, but I do not recall if they do since we have always stayed at the Palace and spent little time at the Beach/Caribe. You can see the gradual entry areas on Google earth, and they are the pale blue areas in the pools.
I believe there may have been one pool at the palace that had a gradual slope you could walk in.
Get an answer from Barcelo Maya Beach staff and past guests.