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The Pins Gastro Bar Questions & Answers

Ohio

Hi : Bit surprised by aggressive management answer on the question of tipping!

Hoping to stay in Barna in 2018 .What is your policy on tipping? We should tip according to what? Would hate to be ripped off as an American visitor!!! thanks.

over a year ago Answer

10 answers

Restaurant representative
Fergusoh
Galway, Ireland
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Hi, we hope you have a wonderful visit to our city. With regard to your questions on tipping in Ireland, it is at guest's discretion. 10% is an industry average. Some establishments will however charge an automatic 10%+ for groups of 8 and more.

The Pins does not have such a policy and prides itself on good service to all guests.

With regard to the review that questioned this, one can only surmise that it was taken down by the reviewer due to its inappropriate nature to begin with.

Have a great time and best wishes.

over a year ago
Dublin, Ireland
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10% tip is acceptable I would have thought? That's what we in Ireland.

over a year ago
Arnold
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We tipped 20%, as we would at home. We felt that the service was extraordinarily good. What was the problem with the management?

over a year ago
Geneva, New York
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We tipped as an American visitor. Up to 20%.

over a year ago
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Hi. Could you be more specific? I highly recommend the place. all the staff were amazing, including the manager!

over a year ago
Seattle, Washington
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Just to be clear - management answered the question stating what?

over a year ago
Ohio
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Thanks!

See that review on service charge has been deleted...why would such a post be censored?

Strange!

Looking forward to coming to Barna

over a year ago
Ohio
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Thanks again for help.

I see that the review on service cg-barge was takes down!!

This is obviously an issue for the Pin's.

We'll be going elsewhere.

Can't wait to visit Galway!!!!!

over a year ago
Ohio
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I was just a bit surprised by the management response on a recent review which talked and made some interesting comments about tipping.

I've been living in Europe for a couple of years and am surprised that there is a 20 percent tipping culture in Ireland like in the States...The Pins is a bit expensive for me if I have to add tips

Thought you guys had a minimum wage!

Thanks for all responses.

Bill

over a year ago
Dublin, Ireland
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It is entirely up to you, 10 per cent is okay for standard service and anything above that is for better service

over a year ago
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