I booked one quad room and one triple room, we are 5 adults and 3 children aged 13, 9 and 6.
The pics shows western bed but from reviews they claim they were cheated maybe they were
given different rooms and charge their small child.. Would you know if their rooms are as advertised?
Does each room has private toilet? How far really is it from Shinjuku station by walking and by train.
Your info would help me decide if I will cancel my reservation.
I booked 1 room with 5 beds and 1 toilet. The room i booked was not in the hotel for some reason, it was a apartment.
It's not really far from hotel to shinjuku. It took me 3 minutes to be there
Hi Khoa M,
Thanks a lot.
That's what I expected from reading other reviews.
3 minutes by subway I guess.
They should be more transparent in their ads I think so we know when we decide than get surprises.
I already cancelled my booking.
Get an answer from City Hotel N.U.T.S staff and past guests.