Bonjour, nous venons du 22 sep au 3 oct. Est-ce que vous pouvez confirmer les themes et dresscodes pour les soirees svp? Merci beaucoup!
Expensive resort, overrated and not worth the money! First of all, the resort is far from the medina (free shuttle to get there). Room was nice, beautiful pool, food and drinks are ok.. But the worst is to come : service is poor, most of the staff are non english speakers and only focused on french guests, receptionist was unfriendly and did not speak and understand english (we needed an adaptor..), staff from restaurant and housekeeping were quiet friendly but we were literally harassed by the Bartender, a GO called Lassen, who was keeping on asking for our phone details or taking pics (selfie) while he was on duty. Unacceptable. All activities and food and drinks were included but we did not appreciate this bartender's attitude towards us. Beautiful weather and local people in the souks were very kind but we definitely would not go there again. Some GOs were very nice though, especially Amine and Youness.
Stayed May 2015, travelled with friends
We are going to this hotel next week - are we likely to be able to swim or is that crazy? Is there a heated pool? Thanks for your advice!