Hi, We are looking at booking a Junior Jacuzzi Suite. I noticed in the photos that the jacuzzi is in the main room. Since we are travelling with our 10 yr old son, is there a screen, curtain or something so as that my wife can have a bit of privacy and our son doesn't have to be concerned about seeing his mother in the tub?
Would I be able to add extra quests to my room? I have 2 Adults, 2 Teens (12-16), and 2 Children (8-12).
Hi please can you tell me if there's a hairdryer in the rooms and if so is it reasonably powerful? Many thanks
Is there shuttle service from Cancún Airport and how much is it? Also what is considered a good monetary tip? Is USD preferred or pesos?
Does this resort offer a shuttle to and from the Cozumel airport?
Are shore excursions/activities included in the price we pay for the resort (The website said something about kayaking and paddle boarding being included)
Is the food at the resort included in price (like it is on cruises)
Is alcohol included in the price you pay for the resort or is it paid for on a drink by drink basis?
I checked in yesterday and have a number of issues with my room which I won’t detail on here just yet. I’ve tried to go to front desk twice so far this morning with no luck and I am hoping that posting on here will help me get some results. I am travelling with two kids under 3 and I would like to sort this out, unpack, and enjoy the rest of my holiday. Please can someone contact me to resolve this ASAP. Thanks!