We are staying here on the 21st june and have been booked for months in advance. Am I able to request a refurbed room?
Could someone from management please explain why your website shows check in times are 2pm for is to then get to the hotel after lugging our suitcase around in the rain to then be told it's 3pm check in? For them the receptionist to tell us our room SHOULD be ready just after 3pm? We're now sat in some crappy expensive pub with our case waiting for our room to be ready! Extra expense and waiting around with our case was not what we imagined for our Christmas work Day out!!!
Hi. I've just booked this hotel for a one night stay next June. we will be watching a concert at the Stadium. How far are you from Cardiff City stadium? Thanks