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Holland America Zaandam

61 reviews
 All photos (190)190
Full view
Traveller (178)
Common Areas (110)
Dining and Bars (14)
Itineraries for this ship
7 Night Cruise to Alaska
Departure date
Wednesday, 07/05/25
Vancouver, Tracy Arm, Juneau, Skagway, Glacier Bay, Ketchikan, Vancouver
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Passengers: 1,440   |   Crew: 647
Passengers to crew: 2.23:1
Passengers to space: 42.6:1
Launched: 2000   


  • Deck 1
  • Deck 2
  • Deck 3
  • Deck 4
  • Deck 5
  • Deck 6
Additional decks
Deck 1 layout
  Large Interior Stateroom (M)  
  Large Ocean-View Stateroom (G)  
  Large Ocean-View Stateroom (EE)  
  Large Ocean-View Stateroom (E)  
  Large Ocean-View Stateroom (D)  
  Standard Interior Stateroom (N)  
  Large Interior Stateroom (MM)  
  Large Ocean-View Stateroom (FF)  
  Large Ocean-View Stateroom (F)  
  Large Interior Stateroom (J)  


Activities & entertainment

Activities (27)
  • Afternoon Tea
  • America's Test Kitchen Cooking Classes
  • Art and Craft Classes*
  • Art Gallery*
  • Basketball Court
  • Beer Tasting*
  • Cigars Under the Stars*
  • Digital Workshop*
  • Digital Workshop Computer Classes
  • Explorations Central Port Lectures
  • Fitness Center
  • Fitness Classes*
  • Happy Hour Drink Special*
  • Hot Tubs (2)
  • Martini Tasting*
  • Onboard Lectures
  • Pools (2)
  • Practice Tennis Court
  • Solo Traveler Get-Togethers
  • Team Trivia
  • The Greenhouse Spa & Salon*
  • Wajang Theatre & Culinary Arts Center
  • Wine Tasting*
  • Club HAL
  • Club HAL
  • The Loft
  • The Oasis
Entertainment (9)
  • Afternoon Musical Concerts
  • BBC Earth Onboard Features
  • Casino*
  • Explorer's Lounge
  • Feature Movie Matinees
  • Lincoln Center Stage
  • Live Nightly Music
  • The Mainstage
  • The Mainstage
Dining (15)
  • Sea View Bar*
  • Dining Room - American
  • Dining Room - American
  • Lido Market - Casual
  • Explorations Café - Coffee Bar*
  • Mix - Cool bar*
  • Mix - Cool bar*
  • Dive-In - Fast Food
  • Crow's Nest - Forward Lounge*
  • Canaletto Restaurant - italian*
  • Lido Bar - Pool Bar*
  • Pinnacle Grill - Steakhouse*
  • Neptune Lounge - Suite Guests
  • Ocean Bar - Traditional bar*
  • Winetasting Bar & Gourmet Shops - Wine Bar*
* May require additional fees

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Traveller rating
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Alvinf wrote a review 10 Jul
Tel Aviv, Israel246 contributions64 helpful votes
We took the 7 day Alaska Inner Passage Cruise and had the best time. We took a balcony room on Deck 7 which made cruising Alaska even more wonderful. Everything on board, both hotel and ship staff were very helpful. This was the perfect size ship with only 1400 passengers.This was a bucket list item for me and now that I've done it I won't do it again. That said, if I decide to cruise again, I will do what I can to travel with Holland America. By the way we chose three of the onboard special restaurants versus the main dining room or the Lido dining room. Although the food and service in those venues was good, Pinnacle and Morimoto were certainly a step above and worth the money. The third special was the Alaska seafood boil. If you came to Alaska to eat fish and seafood, this was well worth it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
KidFromSonoma wrote a review Apr 2024
Sebastopol, California18 contributions3 helpful votes
The Zaandam is an old cruise ship with dated Arte Deco decor. Its clientele is old. Think nursing home with lots of mobility impaired and plenty of scooters. Our Vista Suite was well appointed and reasonably up to date and spacious enough for 2 (though they say it’ll sleep 4). One word of WARNING. Vista Suites are one deck below the Lido buffet area and can have quite a bit of floor noise from scrapping chairs. Our cabin was just under the walkway from the buffet area to the aft deck smoking area (starboard aft of the elevator bank) and had a lot of deck noise. Walkers were the worst. If we were to do it all again, we’d opt for a Veranda cabin on deck 6 and pay for Club Orange to get the benefits of the Vista Suite without the noise and extra expense. Our package included basic internet. In areas of the ship that were not carrying to much internet traffic, the internet speeds were quite adequate for web surfing and emails. For video streaming, you’d have to opt for the premium internet package. Another word of WARNING: the ‘s network has a lot of dead zones that unfortunately include our cabin. Outside the cabin door, internet access was superb. Inside the cabin, it was either too slow or nonexistent. So we unfortunately had to drag along our smart devices anytime we left our cabin in order to stay caught up. The food onboard was quite adequate. Nothing to make a foodie drool but tasty enough. Pastries were on the sad side though cakes and custards The buffet was open 2 1/2 hours 3x per day. The main dining room had a dish or 2 each meal that wasn’t also part of the buffet. The Pinnacle Grill is good though many menu items are an upsell from extra charge to dine in the Grill. Canaletto is an Italian motif restaurant a bit cheaper than the Pinnacle Grill. Like most shipboard Italian specialty restaurants, it’s fine. Ship operations are pretty tight. This was definitely better than our 2022 Cunard transatlantic crossing when it seems the crew were pretty green and lots of issues needed addressing. But the eclipse made the entire trip very worthwhile. The captain found clear skies among the clouds and we enjoyed 4 minutes and 20 seconds of glorious totality.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gillam203 wrote a review Feb 2024
Peterborough, United Kingdom103 contributions78 helpful votes
Arrived at the port and check in was fairly smooth, the usual things, checking paperwork and waiting, (not too long). Once on board the ship, after an informal walk around, we found our cabin. Well, massive bed, and plenty, yes plenty of storage space. Drawers, cupboards and hangers, plenty of hangers (42!!!). Fridge and mini-bar, (never use them so dont know what was in there), The veranda had chairs, footrests and a table. Whilst waiting for the luggage, we went to the Lido for lunch. (See comments regarding food later.) Daily newsletters were delivered, keeping us up to date as to whats on and where we are. There were plenty of little bars to get a coffee, beer, drink or snack throughout the ship. Entertainment: Plenty of choice every day. A full agenda from 0700 - 2300 and later. The staff were energetic and encouraged the guests to participate. There is a casino but I prefer to spend my money on things I can keep. (Also smoking is permitted there so we stayed away. (Stale smoke smell.) Gym: Yes there is a gym with everything you might want. ( I'm on holiday, I dont do Gyms.) Food: There are 4 areas, 2 are speciality resturants, the third is a formal dining area and the last is buffet style. Dont let that put you off. There was always a good selection and it was always well presented and good quality. The Pinacle Grill was high class food, with good portions, but beware the baked Alaska. (Far too big, in fact the size of it put me off trying to eat it.) Canaletto is the Italian based resturant, good choise and good taste. The Dining Room is the go-to for a dressy evening meal, good selection but portions are on the small side. However, you can always ask for more. You can sometimes get a table for 2, other times you share a table, a good way to meet others. There is also a Dive-In at the pool for tachos, hot-dogs and burgers. The chips are devine! Plenty of towels sun-beds etc at the pools. Guest services, excursion crew nad entertainment staff were 2nd to none. Only down side was a couple of the excusions. Not the fault of the crew, but the operators. We opted for the Have-it-all package, which was good for us. An Excellent holiday.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Ann D wrote a review Oct 2023
Stockbridge, United Kingdom16 contributions21 helpful votes
Fantastic cruise - the ship is quite small and easy to navigate. The food was great and so much choice. The crew were first class and just so helpful and friendly and the entertainment staff were outstanding. The ports of call were good and came in close to the centre of the town and were very varied. The ship was clean and although it was at full capacity you never needed to hunt for a table at mealtimes. The ship always feels calm and not like a lot of the bigger ships, NO loud music blaring out whilst you are trying to relax which I have found annoying on other cruise lines. The cabin was nice, if a bit dated and the only downside was the bathroom, although clean, it did look quite tired. However I would totally recommend this ship.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Ray wrote a review Sept 2023
12 contributions13 helpful votes
The Zaandam is an older ship, but all public areas have been renovated and are very nice. Sadly I cannot say the same about the stateroom we had. I do not think any stateroom renovations have been done since the ship was built in 2000. We had a large ocean view stateroom on the main deck. The walls had scuff marks on them, and stains on the walls in more than a few areas that looked like some liquid ran down the wall and stained it. The tiles in the shower were a disgrace with grout missing patched with caulking, and moulding in the shower patched and mismatched. Black mold was evident in the grout lines. The tub had many scuff marks. A Motel 6 room would have been in better condition. The crew was one of the bright spots of the cruise. They kept our room and ship clean, but could not remedy issues only a room renovation could. They were always cheerful, professional, and eager to help. Holland America is lucky to have them. Food was good in the main dining room, and the specialty restaurants. The buffet in the Lido Market was hit or miss and not always hot. Servers were always cheerful and helpful. Areas never felt crowded, except the Lido Market depending on the time you arrived. We always secured a table though without waiting long. The ships lounges were never crowded to the point you could not secure a seat. The Explorers Lounge had a performance twice daily by a husband and wife cello and piano player. They were outstanding, and the only time seats were at a premium. Now for a very serious issue involving passenger safety. We were sitting on the promenade deck about 30 feet away from lifeboat station 7 while in port at Saguenay before departing the port. Some crew members were working up above the promenade deck on lifeboat station 7. Pieces of metal and rust were falling intermittently on the promenade deck while passengers were walking on the deck! We were aghast when a large monkey wrench was obviously dropped by a crew member working up above the promenade deck and came crashing onto the deck. If a passenger was walking there at the time they would have been seriously hurt. Even the small pieces of rust and metal could have gotten into a passenger’s eyes. Holland America needs to review their safety protocols, and cordone off passenger areas when work is being done above them. This was inexcusable. The excursions we booked through Holland America were nice, except for the fact two of the excursions used school buses to transport us. This mode of transportation is unacceptable for transporting adults on tours for an hour or more. Extremely uncomfortable. Nice motor coaches need to be the standard, and were on other excursions. Holland America has work to do to with the condition of their staterooms if ours was indicative of how other staterooms are. The safety issue mentioned above indicates a lack of adequate safety protocols by Holland America or a crew that does not follow them.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote

Upcoming itineraries

7 Night Cruise to Alaska
Departure date
Wednesday, 07/05/25
The map for this itinerary is not available at this time.
Prices are cruise only, per person, double occupancy, and are provided by our partners. Taxes, fees and port expenses are not included. Fuel supplements may apply. Availability of prices is subject to the supplier’s pricing availability.