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P&O Britannia

203 reviews
 All photos (406)406
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Traveller (385)
Common Areas (160)
Dining and Bars (80)
Itineraries for this ship
14 Night Cruise to the Caribbean
Departure date
Friday, 14/01/22
Barbados, Barbados, Curacao, Aruba, St. Vincent, Grenada, St. Lucia, St. Kitts (Port Zante), Antigua, St. Maarten, Barbados
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Fly CruiseUS$4,163pp
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Cruise OnlyUS$1,302pp
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Passengers: 3,647   |   Crew: 1,350
Passengers to crew: 2.7:1
Launched: 2015   


Cabin size: 134 - 212 sq. ft.
Connected rooms: 0
Accessible rooms: 26
Maximum passengers: 4
Number of cabins: 1328

Activities & entertainment

Activities (24)
  • Aerobics Studio*
  • Arena
  • Cooking Demonstrations
  • Dance Classes
  • Enrichment Lectures
  • Fitness Center
  • Fitness Classes
  • Game Shows
  • Hot Tubs (5)
  • Hydrotherapy Pool*
  • Hydrotherapy Suite*
  • Late-Night Activities
  • Oasis Salon*
  • Oasis Spa*
  • Organized Activities & Games
  • Pools (4)
  • The Retreat*
  • Trivia
  • Children's Play Area
  • H2O
  • Nursery
  • Scuba's
  • Splashers
  • Surfers
Entertainment (9)
  • Casino*
  • Disco
  • Gala Ball
  • Headliner's Theatre
  • Karaoke
  • Nightly Live Music
  • The Live Lounge
  • The Studio
  • The Crystal Room
Dining (21)
  • Bar - Top Deck Bar*
  • Sunset Bar - Aft Bar*
  • The Blue Bar - Atrium Bar*
  • Brodie's - Beer Pub*
  • Sindhu - British-Indian*
  • Horizon Restaurant - Casual
  • Beach House - Casual Steakhouse*
  • Market Cafe - Coffee & Sweets*
  • Java - Coffee Bar*
  • Lido Grill - Fast Food
  • The Epicurean - Gourmet*
  • The Cookery Club - Interactive*
  • Meridian Restaurant - International
  • Peninsular Restaurant - International
  • The Crow's Nest - Observation Bar*
  • The Pizzeria - Pizza
  • Lido Bar - Pool Bar*
  • Riviera Bar - Pool Bar*
  • The Live Lounge Bar - Showlounge Bar*
  • The Limelight Club - Supperclub*
  • Ice Cream Grab n Go - Sweets
* May require additional fees
Traveller rating
  • 85
  • 47
  • 42
  • 18
  • 11
Time of year
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carl W wrote a review Nov 2021
1 contribution1 helpful vote
Just returned from a 14 night Caribbean cruise on P&Os Britannia First comment is that, having been on several P&O cruises over the recent years, I have seen standards declining Our latest cruise in Nov 2021 was the icing on the standards slipped cake! Rude, unhelpful staff, particularly reception and excursions - unhelpful staff generally - expensive yet ineffective Wi-Fi - the passenger locator form fill in was particularly chaotic with poor Wi-Fi and unhelpful, if available staff to help you through it - Balcony cabin shower was leaking everywhere and not fixed despite reporting it - all Cabin usual treats such as animated towels, chocolates etc were non existent - no evening Cabin turn down (cabin staff being used elsewhere on ship) - generally poor entertainments - service charges added to restaurant meals - no Rose wine despite being on menus - ship ran out of pink Gin - slow service due to staff stood chatting amongst themselves - did a trip to Spice Beach Club which was a chaotic dirty mess, place was a building site, concrete all over the place, no beds available, couldn’t get in sea due to strong currents and boats in and out of pier section (excursions gave us a paltry 10% refund on this!) - the list goes on and on - will not be sailing with P&O again until they get their act together
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1 Helpful vote
AMB1 wrote a review Oct 2021
Woodford Green, United Kingdom1 contribution
The fist impression on 9th October 2021 was scary, as we approached the Mayflower dock terminal traffic became very slow and it took our taxi took 10 minutes to reach the point where luggage was received by porters. Next there were two very long queues which all passengers had to go through. The first one was for a compulsory lateral flow test with over 55 individuals waiting to enter a make shift facility (with no toilets or water coolers). Some on wheelchairs, with walking sticks and frames were clearly uncomfortable after a several hours journey into Southampton. We enquired if there were any toilet facilities, none was the answer until you get pass the testing and then queue in the main hall - again a queue of some 50+ individuals. After nearly 2 hours wait we were cleared to board the Britannia and were not offered even a soft drink, so headed straight for our cabin B209 on deck 14, after a queue waiting for the lifts. Here to our surprise the cabin entry cards did not work; our cabin steward (Jay) tried it as well and informed us that the cabin cards would need re-charging by the Reception on the 5th Floor. My tired wife and I now found ourselves in another long queue at reception with dozens of passengers complaining about cabin entry cards needing to re-charged. So it was a full three hours before we finally sorted out 'the P&O welcome' and gained access to our cabin. Thereafter things improved and in fairness we were pleased to find that restaurant facilities were good to very good, especially the Horizon and the Meridian for both choice and service. The evening entertainment too, was varied and lively especially in the aptly named 'live lounge' especially the top quality band pulse. Covid safety was variable and the 8.30 pm Theatre performances were generally very overcrowded with strangers often sitting next to each other; however if you attended the same theatre at 6.45 pm Covid safety was much greater since the place was generally 45 to 55% full. The Britannia management should have refused bookings for the more popular 8.30pm performance via the app but for some reason preferred to let the theatre get 90% full. Testing was required for visiting Gibralter and this was well organised at a reasonable cost £18 per passenger. Also the Company gave complementary Wi-fi facilities to all passengers to complete the UK government passenger locator forms. The evening quiz shows were well attended, and we found the choice of films both in cabin and in the 'Studio' vey acceptable. Overall the management needs to welcome arrival on day 1 much more efficiently since most people come to Southampton from all over the country and need to feel able to either have reasonable comfort facilities, or access to their cabin within 60 minutes, this unfortunately was the undoing of this particular cruise made worse by combining two ship in the same area. However good weather, efficient disembarkation management, restaurants and entertainment, were redeeming factors and we would probably travel P&O again but on their smaller ship.
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paulinecwmbranwales wrote a review Oct 2021
cwmbranwales29 contributions25 helpful votes
Firstly the checking in procedure was very efficient as was the COVID testing with more than helpful staff.Sad to say the ship Brittania has no Wow factor at all,unlike other cruise ships we have sailed on.The Atrium is so dull and boring to say the least with the colour brown being the dominant colour through out the ship.Entertainment onboard was excellent with a lot of variety to suite everybody’s taste.Food on the other hand was not so good….the first cruise where I didn’t see people taking photos of the usual sumptuous buffet and desert counter. Vegan,Glutten free and Low sugar desserts were offered but NO sugar Free fo Diabetics.Scrambled eggs were so salty and after pointing this out to one of the supervisors was told not salty and I was only one to complain……..yet another supervisor told me that the dishes of eggs had been replaced 3 times due to complaints!!.The Meridian and Peninsular restaurants also fell short of the wonderful food it advertises it to be, (stack hand cut chips….are not frozen).the food was poor ,late being served and often cold.P&O did there very best to keep passengers safe and did an excellent job of doing so,but overall the food was nothing like the food on previous P&O cruises it’s seems the emfasis was for you to pay in the 5 speaciality restaurants.
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1 Helpful vote
Barry O wrote a review Oct 2021
2 contributions2 helpful votes
Booked a last minute cruise with P&O on britannia from Southampton around the British Isles. We've never done a cruise so we weren't fully sure what to expect. I would recommend prior to booking to call their direct sales team first as they gave us a better deal than cruise partner companies- I'd mention if you have a blue light card as they did give us a good discount if your nhs / police etc. Be warned to call as soon as their lines open at 9am as the wait times for the sales team was anything up to 50 minutes but got through straight away at 0900. Make sure if you're a cruise newbie to have insurance that's covers cruise holidays particularly as its mandatory ( they have recommended insurers on their website to choose from ) P&O list the minimum requirements online so make sure you've got the full coverage. Ours cost 30£ for the trip for both of us. Parking: If you last minute booked your cruise like us you will struggle to find parking as the terminals were all fully booked when we tried. We used "just park" and parked on someone's driveway for the week and got an uber which was 8£ to the terminal - we had no issues so I would recommend, prices do vary so its always worthwhile to shop around ( you can map view to see what is close and suitable for your needs - we ended up paying approx 50£ which was reasonable compared to some terminals which cost 90£ excess ). Boarding and pre checks: Once we got to the terminal, there was allocated bag drop section based on letters which is assigned to your booking , this letter corresponded to the deck you were on. Lots of staff around to support if needed. The whole check in / boarding process took about 2 hours, but appeared quite organised. You've to show you vaccination history / passport / insurance documents, get a lateral flow test and wait for your results before heading to the check in desk. Once all that's done, you check in , show your documents and confirm a health questionnaire and then head to board. Again all seemed quite organised. Capacity and crowds It's important to note that the britannia was running at half capacity when we booked so it didn't seem overcrowded or busy at most parts. I would imagine my review would have a different should it have been at full capacity. We never waited or queued in a sense for a bar / table for long periods for food or drink. Boarding / Alcohol It mentions you can only bring 1l of spirits/wine per person over 18 for your cabin only. We brought this in our carry on and nobody batted an eyelid so ? could have brought some in our suitcase but some people did mention that they are quite strict with this allowance. You are not permitted to bring irons on board just to note. Once you're aboard , you complete a safety check in your muster station and then you are free to go to your cabin. Cabin We had a superior balcony deluxe which was modern and spacious. Lots of room , storage and was clean. You have a dedicated person assigned to your cabin should should need anything. I asked for ice for the cabin and he delivered it everyday without asking - a very nice touch. We stayed mid aft ( middle of the ship ) so we did not feel any sea sickness.. I believe you feel it most at the front and back. A magazine is delivered every evening to your cabin with the following days on board activities so you can plan ahead. The room comes with a fridge to store some drinks. Food We tended to eat most of our meals at the buffet which was open from 0600-0200 - you don't have to book which was good. The buffet was very varied and there was something for everybody, food was nice, nothing special but certainly did the job. We did prebook some meals in the free restaurants but you are restricted to times ( dinner was 1800-1815) you can do this by using their online booking system and you can book for days ahead if you prefer set times. Otherwise you can go to each restaurant and join a virtual queue and they notify you when your table is ready. We done this once, and you have 15 minutes to get to your table once they notify you. We often took food back to our cabin from the buffet if you felt like just eating in your cabin. They do room service also which is chargeable but quite reasonable In price. We did the free afternoon tea once which was a few sandwiches and a few cakes, again you have to prebook and is restricted to certain times. One thing to note was I found the room service menu for drinks very surprising. A litre bottle of Gordon's gin was about 22£ and similar for other spirits. So if you forgot to bring a bottle of spirits for your cabin, I wouldn't worry as it was cheaper than most supermarkets. Entertainment This was good at most parts, the theatre shows were varied and the acts were good, you can't bring food or drink into the theatre though. We did enjoy the hot tubs, however it was like the hunger games at times to find space in them as they were always busy. The evening times tended to be a bit quieter. There is a private area called the retreat which costs 40£ per person, this consisted of 2 hot tubs and waiter service, its mostly open plan so if its raining you're very restricted. We found after a tour that it was not worth 40£ and opted for the sun deck instead. We did book the hydro spa for 25£ which was lovely for 2 hours, but we were done after about an hour so left a bit early. Shops There is multiple shops on board selling jewelry to clothes, they did mention they had an essentials shop but I thought it was quite limited. Word of warning, I ran out of lemonade and assumed the essentials shop would have sold soft drinks, but it didn't, so I had to purchase a glass of lemonade at the bar anytime I needed a mixer for my drink in the cabin - so do stock up on soft drinks prior to boarding. Facilities Most floors had a launderette with irons so you can self launder and wash your own clothes- just bring some washing tablets. These are free to use. I would recommend avoiding peak times as they tended to be busy late afternoon. Prices aboard We dined in some speciality restaurants ( sindhu / glasshouse )and found the food quality to be good and reasonable. About 10£ for a main course. Drink prices were probably similar to what you see in your average pub / restaurant. Overall a good experience and and certainly would book again. We will aim to book their newest ship Iona next.
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2 Helpful votes
Paul J wrote a review Sep 2021
2 contributions3 helpful votes
Will never cruise with P&O, been waiting over 6 months for deposit refund, they never respond to emails & you can’t get through on the phone very disappointed considering I have always cruised with them.
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1 Helpful vote

Upcoming itineraries

14 Night Cruise to the Caribbean
Departure date
Friday, 14/01/22
The map for this itinerary is not available at this time.
Top deals
Fly CruiseUS$4,163pp
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Cruise OnlyUS$1,302pp
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Fly CruiseUS$1,447pp
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