We had a fantastic time snowmobiling! Oskari and his team were very helpful and welcoming. Besides the frigid cold temperatures, it couldn’t have been better. The stop for hot berry juice (mehu) was a very welcome break to thaw out a bit. We loved riding over the lake and taking in the winter wonderland in the forest.
We had problems with the booking. I didn’t realize that I was dealing with Easy Travel, a different travel agency. I am traveling with my husband and two tweens, so I booked 2 adults and two kids. I got an email shortly after booking asking for my kids’ heights and weights and based on my response, I was told to rebook for three adults and one child, a double and a single snowmobile. When we arrived on-site, we were told it should have been four adults on 2 two double snowmobiles. There was a bunch of back and forth with the Agent over WhatsApp before the safari began.
The booking options would be much better if I was asked to input ages, heights, and weights during booking and the system calculated price. Or else, the booking instructions could be much more clear. In any case, Oskari was patient with me and Easy Travel is making it right, refunding me the difference in price.
Highly recommend this excursion while visiting Lapland!
Kiitos
