Mr. T was our tour guide and was a super sweet man. Went as a family of 3, two parents and one 2-yr old. He practically helped us with our son when we needed him most, which made the trip that much more enjoyable with a toddler.
Beware, you are NOT getting a private tour by any means. You get a tour guide that will pick up you from your hotel in a private car. From there, he will take you to the sign-up table to get you signed-in first and eventually be able to load up onto the speedboat first. Other than that, there's nothing different from the rest of the tours provided online since you're still on a boat with 35 other members doing the same exact tour.
The major difference from this company compared to the others is you get a private pick up, first dibs on seats, and private drop off. This makes for a better experience when you are going to be out island hopping for about 8 hours. Getting picked up with everyone else takes time and vise versa when it comes time to going home. We had a toddler with us and I have some sea sickness issues as well. With this said, having the opportunity to load up first made a difference in my experience. Avoiding the long lines and getting first dibs when possible is why I enjoyed my trip, especially when you are in a group of about 40 people.