I specifically looked for a small group tour as the bus tour is not my cup of tea. I find big group tour typically being too crowded, not flexible, too rushing, and you will end up having to wait for way too many people to arrive and be ready before you can go to the next stop. This tour advertises as small group tour- with max of 10 per group but ended up being something else entirely.
I showed up at the hotel which was the designated pick up spot (as the hotel we stayed was not included in their pick up location) exactly at the pick up time, not 1 minute late, and found the jeep already waiting with the frustrated driver, who was complaining that he was waiting and we are making him late. He moved on to the next pick up spot and showed the same frustration to the next group of people.
It turns out that even though 1 Jeep contains 10 ppl max. This company tour travels in group of 3 Jeeps- like a caravan. So the driver was worried that we would be too far behind from the other 2 Jeeps. It turns out among these 3 Jeeps (totally 30++ people- basiaclly a bus tour with more than 1 vehicle), there is only 1 guide/group leader - the rest are just simply drivers. So we ended up having to wait for 30+ people to be ready at every spot before we could leave. Nothing small group about it.
The first stop was Pano Lefkara- the lace making village. They did not even go into the village itself. They just stopped at one souvenir shop at the border of the village for everyone to buy stuffs. Luckily we went to that village before during other excursion we had, so we asked the driver whether we will get a chance to visit the actual Pano Lefkara? He simply said there is not enough time. And it carried on like this the whole day. Everything was brief, rush, and we found ourselves waiting for ppl a lot.
Our jeep driver was kinda rude. He was not hospitable to any of anyone's request and he would make sure his frustration was displayed. Sometimes he took off when people were actually trying to get on the Jeep. And the group leader kept talking about tips.
Most importantly the Jeep itself was not in a good condition. The back door popped open when the jeep was moving for more than one occasions.
Overall super BAD experience.