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What travellers are saying
- Fabulous views and great value for money. We were very fortunate to take the trip up as it closes for maintenance tomorrow until early December....
The glass is not very clear to take photo's, however you still get great views.
We walked to the cablecar from the old town of Trapani, which took about 45 minutes.....
We took the trip in November, so there were no queues, straight on and off..... bliss.Written 21 November 2021This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
- Very efficient. Three euros each way, or ten euros for a day ticket. But beware the bottom level still leaves around 100 steps down to the beach, which is quite a trek coming back. There are ramps for wheelchairs/pushchairs but they look mighty steep.Written 3 May 2022This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
- Lovely day out great company and nice lunch at cafe Etna **** Guides and driver knowledgeable Information on history and dynamics good.Written 28 December 2019This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
- It's 26th April 2022 in Palermo as I stand at reception on board the "Cruise" Ausonia before sailing for Livorno.
I have paid for a cabin which accommodates a dog. I have paid for a dog. Now I am being told by the trainee receptionist (she must be a trainee as her customer service skills are certainly not that of a trained member of staff) that I must pay again for the dog.
I remember GNV getting greedy and always wanting more and more money; it seems that Grimaldi are doing the same !
I go to dinner; the food is cold and there is only plastic cutlery. I ask for a beer and am given an unopened bottle. I ask how I open it; the man behind the counter (another trainee ?) raises his eyes, snatches the bottle from me, opens it and then puts it on the counter just out of reach.
I do sleep well, so thanks for that.
Breakfast...yes, well, it seems like a repeat of the night before although I do get a smile from one member of staff ! When I ask why everyone looks so unhappy and miserable, he tells me that everyone is tired and fed up...he tells me as if it is my fault !!!!
To the owner/director of Grimaldi ferries; your staff on board the "Cruise" Ausonia do a fantastic job of making me feel like a worthless piece of ****; they "rob" me and treat me with as much contempt as it is possible to do.
If you, your staff and your company really don't like customers, as I have experienced, could I suggest that you just park your ships in harbour and don't bother to sail ? That way, none of us will end up feeling so bad about your company.Written 9 May 2022This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
- We used Liberty Lines several times during our four week visit to Italy. The round trip from Milazzo to Liperi was uneventful, which makes it a good trip.
Ticketing and boarding are efficient.
The boats were clean.Written 11 August 2021This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
- Visited this place four times - as it is near the ferry station: not so quiet place during the day - overnight is ok - near restaurants bars (I prefer Ritrovo Lounge Bar) and shops. You can also start your tour to the crater easyly. Showers and toiletts not open all the night - you need to buy jetons bevor. Staff is very helpful and friendly!Written 25 September 2020This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
- Bus schedule does not hold, buses sometimes do not come at all so you can wait 40 mins or so at the bus stop. Start your trip well in advance...Written 24 July 2019This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
- Nice ferry. Convenient service. But the staff could definitely use a customer service training. Boarding instructions are unclear. Staff obviously assumes everyone is an experienced rider. Very poor with English language. Makes me wonder what would happen if there was an emergency on the ferry.Written 16 January 2022This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
- To visit the Carthaginian ruins on Mozia Island, this is one of two ferries that will transport you. The ferry runs every 30 minutes. Round trip costs 5 euros and takes about 12 minutes each way. It is a great way to see the lagoon and view the salt pans. The journey is unhurried and puts you in the proper mindset to explore the ancient ruins.Written 7 May 2019This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
- There is not much to say about these ferries other than they are on time, efficient and provide a useful service between Trapani and the Islands.Written 11 August 2018This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
- We booked a trip to Ustica from Palermo in the morning for a hydrofoil boat taking off fifteen minutes later, it was no problem. Though we had to wait a while in the queue (approx. 20-30 minutes). People were nice and understood English. Unlike on the boat itself. None of the crew spoke english and the boat is old and shabby. No service at all, speakers are broken and they repeat the safety stuff like a hundred times on Italian and English. Hydrofoil only takes 1.5h. You cannot take any vehicles just one piece of baggage each. The seats are old and uncomfortable, impossible to sleep in there.
We spent 100€ for two people for a trip and the return, so €25 each per way.Written 9 August 2016This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
- Not the longest system and doesn't run on Sundays. Ok if limited but cheap and clean. Takes 25 minutes to travel the length.Written 12 November 2018This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
- I had booked this ferry journey online some time ago. We parked our car at Molo Santa Lucia so we were close for departure. When we arrived in Palermo we took the printed voucher to the Tirrenia office which faces the other main car park at the entrance to the dock. Easy process. Took down the car reg no. and gave us the ticket. On the day of departure it was an easy drive about 300m to the ferry. There is someone there to check your ticket, then you proceed to the security check where you need to show identification and they check for stowaways. You then are given a ticket, one part gets stuck to the side mirror and you keep the other. It has your cabin number on it and you need to take this to reception once you are on board.
We arrived at the dock 2.5 hours before departure which meant we were some of the first on and could check in and explore the ferry before departure. We travelled on the Ariadne, a Greek registered ferry. It was very comfortable.Written 15 July 2019This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
- We took this hydrofoil from Milazzo to Stromboli and back. The non-stop to Stromboli was very early (6am) probably due to it being shoulder season. The next ferry was not a high speed boat and would have taken several hours versus one and a half hours.
The ride was comfortable and on-time on the way out.
The return trip was another matter. We had booked an 11:50 ferry to return to Milazzo. A severe storm blew up over Stromboli and we were informed by the hotel staff that the ferry might leave early as this is apparently a common practice. Had they not tipped us off, we might have missed the boat although it ultimately did not leave early.
The boat had mechanical issues on the return. We stopped several times and dark smoke was coming from the exhausts. No announcements were made although concern by the passengers and crew was clear. It appeared that the ferry was going to board normally and leave despite the apparent issues.
On the positive side, one passenger got very seasick. The crew was very nice trying to help her cope with the nausea. It was nice to see them be that helpful getting her cold compresses and water.
Finally, the website was very slow in updating their schedules for the fall/winter season. SInce we were planning our trip for a while, checking their website for updated timetables became a regular routine for us until we finally were able to book the passage only a couple of weeks before our arrival.Written 20 October 2016This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Frequently Asked Questions about Sicily
- These experiences are best for transportation in Sicily:
- Transfer From Palermo to Catania with a Stop in Agrigento Valley of Temples
- Standard transfer Palermo Airport / Palermo City
- PRIVATE TRANSFER from CATANIA to TAORMINA (and VICEVERSA)
- Palermo Airport (PMO) Arrival Transfer (Airport to Palermo Hotels or Address)
- Private Transfer from Catania Airport to Taormina with option of Tours
- These are the best places for adrenaline seekers looking for transportation in Sicily:See more transportation for adrenaline seekers in Sicily on Tripadvisor