The building itself is very grand both outside and inside you would think it was a theatre or opera house, the huge clock inside, the decoration, it has so much more character than British shopping centres like Meadowhall and St. Stephen's. There's different levels of stores, including a small IKEA on the ground floor, the toilets are upstairs and cost money (not stated online), but a warning it has a machine outside that only allows contactless payments, so those without a contactless card or Apple/Google pay cannot pay, people were confused some walked in without paying others walked on by disappointed, cash is not is no longer king.