We had a GREAT experience booking a private airport shuttle! In the past we have taken the hotel provided bus transfers but wanted something with fewer stops, less waiting and more private. Leon and Omar met us at the airport with no wait (despite us being 30 minutes early), loaded our bags, and we were on our way within 5 minutes. They also provided water for my two boys and a cold Red Stripe to my husband and I!
On the way to our hotel, Omar explained the sights and shared some great information on the Jamaican culture. He was very polite and was happy to stop at a clean gas station so we could use the restrooms. There was no pressure to go inside and purchase anything and we were back on the road within a few minutes. Omar was also a very safe driver and was in tune with our mood. As my children fell asleep, he stopped chatting and turned the music down which was also greatly appreciated.
On the way from our hotel to the airport, Ryan was our driver and we were equally impressed with him. He was very prompt, quickly helped us load our luggage and got us on the road. He also shared information on the sights and some history of Jamaica which was fun to learn. We asked him for some recommendations on things to do on our next trip and he was happy to share his thoughts on not only excursions but also the differences of various resorts. We really appreciated the insider perspective.
We couldn't have had a better experience with Jamaica Experience and 100% recommend them!