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Open today: 04:30 - 21:30
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Review Highlights
Less choice

Been here a few times..never open on time ever..but better than tbe bustle of the airport vey... read more

Reviewed 5 days ago
kermitfroggie
,
United Kingdom
via mobile
There was not enough seating

A member of staff was rude to me. I was stepping over a seating area to get to the plugs when she... read more

Reviewed 6 days ago
Joanne W
,
Bradford, United Kingdom
Read all 643 reviews
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Traveller Overview
  • Excellent22%
  • Very good25%
  • Average17%
  • Poor14%
  • Terrible22%
Travellers talk about
“upper class”(7 reviews)
“free wifi”(22 reviews)
About
Open Now
Hours Today: 04:30 - 21:30
See all hours
Suggested duration: 2-3 hours
Contact
| Terminal 2, Oposite Gate 208, Ringway M90 1QX, England
Website
+44 800 042 0213
Reviews (643)
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LanguageEnglish
142
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Show reviews that mention
All reviewsupper classflight was delayedfree wififood and drinkscomfy chairscouple of hoursstaff were very friendlyrelaxing startplenty of choicepiesearly morningjuicewell worth the moneystart your holidaymichellebeerscider
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1 - 10 of 642 reviews
Reviewed today

After reading some of the reviews I was pretty nervious about our pre booked visit. There was really no need, it was great. After checkingin with a lovely gentleman, we were shown to our reserved table for 4. There was lots of breakfast selection, both...More

Thank APinkLady
Reviewed today via mobile

Remarkable service from staff, unlimited cider,spirits, hot and soft drinks. Various amounts of food. We were able to relax, use the wifi and charge our phones before departing. Don't understand the negative reviews.

Thank elisia3107
Reviewed yesterday via mobile

Firstly we have used many airport lounges so this isn’t new to us. We were greeted very politely and shown to some seats for breakfast. It was limited - unless you like stodgy food your only option Greek yogurt and what was frozen fruit. Newspapers...More

Thank Nicola M
Reviewed yesterday via mobile

I thought this would be a good way to start our holiday with free WiFi for my teenage daughters, plenty food and drink and a relax. Sadly, none of that was received. The greeting and reception was the nicest thing about the whole stay, of...More

1  Thank Amanda W
Reviewed 3 days ago

Good value for the money, good choice of food and drink, good wifi, relaxing comfortable surroundings to chill out in before the flight out. Would use again.

Thank t5aby
EscapeTeam_MANT2, Manager at Escape Lounge - T2, responded to this reviewResponded yesterday

Dear t5aby, Thank you for taking the time to review your stay with us. Thank you for your kind comments, we hope you had a great trip and we look forward to seeing you again soon! Kind Regards, Escape Team.

Reviewed 4 days ago via mobile

This is my first visit and thoroughly enjoyed it. Staff are friendly. Food is nice and drinks are fab. Deffo booking again.

2  Thank Samantha A
EscapeTeam_MANT2, Manager at Escape Lounge - T2, responded to this reviewResponded yesterday

Dear Samantha A, Thank you for taking the time to review your stay with us. Thank you for your kind comments, we hope you had a great trip and we look forward to seeing you again soon! Kind Regards, Escape Team.

Reviewed 5 days ago via mobile

Been here a few times..never open on time ever..but better than tbe bustle of the airport vey basic....like the buffet style hot food but no toast...really! a basic breakfast item and its not available and also no wholemeal or brown bread...dont advertise that you can...More

1  Thank kermitfroggie
EscapeTeam_MANT2, Manager at Escape Lounge - T2, responded to this reviewResponded 4 days ago

Dear kermitfroggie, Thank you for taking the time to review your stay with us. Thank you for your comments and we apologise that you feel that we did not meet your expectations. We had a change in menu from November 2017, which has wider range...More

Reviewed 6 days ago

A member of staff was rude to me. I was stepping over a seating area to get to the plugs when she said" these seats are reserved do you have your confirmation?" I explained I was not going to sit in them I was making...More

Thank Joanne W
EscapeTeam_MANT2, Manager at Escape Lounge - T2, responded to this reviewResponded yesterday

Dear Joanne W The Escape Lounge teams endeavour to provide the high levels of customer service expected by both customers and management, which include identifying and expediting relevant customer service improvements across all areas. All team members are aware of our customer service policies and...More

Reviewed 1 week ago

I booked the escape lounge to spend the time waiting for our flight in 1 place due to hubby having knee problems,instead of having to walk around the airport. We found the staff to be very pleasant ,the food to be ok and hubby was...More

1  Thank Lorr M
EscapeTeam_MANT2, Manager at Escape Lounge - T2, responded to this reviewResponded 4 days ago

Dear Lorr M, Thank you for taking the time to review your stay with us. Thank you for your comments and we hope you had a great trip and we look forward to seeing you again soon! Kind Regards, Escape Team.

Reviewed 1 week ago via mobile

We booked last minute although we had read some poor reviews. We managed to eat and have a few drinks but for £20 it was worth it.

1  Thank Juju1140
EscapeTeam_MANT2, Manager at Escape Lounge - T2, responded to this reviewResponded 4 days ago

Dear Juju1140, Thank you for taking the time to review your stay with us. Thank you for your comments and we hope you had a great trip and we look forward to seeing you again soon! Kind Regards, Escape Team.

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Questions & Answers
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Sammie B
5 July 2018|
AnswerShow all 3 answers
Response from Newpuppy | Reviewed this property |
No absolutely not
0
Votes
Ryanhession93
25 June 2018|
AnswerShow all 3 answers
Response from CEO1962 | Reviewed this property |
Defo fir the Guinness mate. Not sure on the lager tho. The hot food does change day to day so again I cant give you an answer.
1
Vote
Michellevic .
23 June 2018|
AnswerShow all 4 answers
Response from fireysam | Reviewed this property |
We checked in online so only had to put our bags in the bag drop at the airport which is open at least three hours before
1
Vote