We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hells Gate

State Highway 30 | Tikitere, Tikitere, New Zealand
+64 7-345 3151
Book In Advance
More Info
and up
Hells Gate Geothermal Reserve Park Entry
More Info
and up
Private Shore Excursion: Customizable Tour in Luxury Mercedes Vehicle with...
More Info
and up
White Island Helicopter Flight and Volcano Walking Tour
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
New Zealand's only geothermal mud bath complex where visitors can immerse themselves in the silky smooth warm geothermal mud and sulphurous waters of the Hells gate thermal reserve that have been used by the Maori for more than 700 years for healing and wellbeing. A unique iconic New Zealand visitor experience. The Wai Ora Spa also features the unique 'New Zealand Cultural Spa Experience' with traditional Maori massage, facials and body treatments
  • Excellent42%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“mud bath” (362 reviews)
“sulphur spa” (98 reviews)
“thermal park” (34 reviews)
Open Now
All hours
Hours Today: 08:30 - 22:00
State Highway 30 | Tikitere, Tikitere, New Zealand
+64 7-345 3151
Write a Review
Reviews (1,239)
Traveller rating
Traveller type
Time of year
  • More languages

1 - 10 of 1,167 reviews

Reviewed 3 days ago

The size of this Geothermal Park is deceiving. A short drive out of Rotorua & well worth it as it was not overrun with tourists. They offer 2 guided tours a day or a self guided walk which is what we did, easy to follow...More

Thank Joanne B
Reviewed 3 days ago via mobile

Popped in on our way east. The cable car is breathtaking and the history remarkable. Probably a little expensive entry, but worth it. Ice cream really expensive.., $6 for a scoop.

Thank Susanif
Reviewed 3 days ago via mobile

Our ultimud package was inclusive of entrance to the geothermal area, private mud bath, sulphur bath and Maori massage at the Spa. Although you won't find anything unique, the easy 1 hour walk through the bubbling pools and steaming lakes is really awesome, worth a...More

Thank Claudiato66
Reviewed 4 days ago

Thank you to the wonderful, professional staff at Hell's Gate and the fabulous tour guide who provided us with exceptional local knowledge. We had a great time enjoying this "must do" attraction and would highly recommend this to local and overseas visitors.

Thank Rotorua T
Reviewed 4 days ago

Ray gave a great, interactive guided tour. He is knowledgable. Lovely mud bath, and geothermal pools. Delighted that they have a courtesy car - they picked us up. You'll need a car to get there as, I think, public transport is not very accessible to...More

Thank Rosa T
Reviewed 5 days ago via mobile

We tried a little of everything. The website was difficult to navigate as you have to make contact to book a massage unless getting a package and need to book 48 hours in advance on the website. However once you contact the staff directly they...More

Thank KimCal28
Reviewed 1 week ago

Mid winter is a very quiet time to visit these types of attractions. Staff spoke to us about obtaining the best deals which saved us a bit of money. The staff were helpful and pleasant, especially up at the pools. After the tour we went...More

Thank Geoff-Fran
Reviewed 1 week ago

We choose this to have a bit of a different hot springs experience. We just had the mud bath and the sulphur springs. As usual in New Zealand the staff were exceptionally friendly, kind and helpful. The mud bath is only for 20 minutes but...More

1  Thank Bulrac
Reviewed 1 week ago via mobile

100% recommend putting this at the top of your list for things to do in NZ - from the moment we arrived the staff made our day very special - they could not have been nicer. We were booked onto the 1.30 guided tour which...More

1  Thank Lynsey M
Reviewed 1 week ago

On Friday I got the chance to experience the mud spa and geothermal walk in Hells Gate which was great. To be honest, the geothermal walk was my favorite one out of all geothermal walks in and around Rotorua. It was a really quiet and...More

Thank Kajaey
Nearby Restaurants
Terrace Kitchen
228 reviews
12.14 km away
Mokoia Restaurant
296 reviews
7.89 km away
Great Spice Indian Takeaway
43 reviews
8.83 km away
Sequoia Eatery Rotorua
115 reviews
11.80 km away
Nearby Attractions
Kaitiaki Adventures
385 reviews
.16 km away
Rotorua Rafting
476 reviews
5.47 km away
Kaituna Cascades
271 reviews
5.69 km away
Ask a question
Questions & Answers
27 December 2016|
AnswerShow all 11 answers
Response from Suzie O | Reviewed this property |
You need to book in advance for the massage and private message and bath.
Hi TA mates, I'm looking to book a geothermal walk, mud bath and sulphur spa combo at Hell's Gate. I understand you can do the walk self-guided or with a guide (runs twice a day?). Can anyone advise which option might be best? And does the guided walk cost more/available in the combo package? I'm thinking the guided option might be very crowded and impersonal in November so may be best to take the self-guided option to avoid large crowds? The visit would be in November. Any advice or feedback would be greatly appreciated. Also we will be driving down from Pokeno (south of Auckland) that day so thinking it best to detour around Lake Rotorua to Hell's Gate before entering Rotorua for the night (with a motorhome). Would that be the most practical (assuming road north around Lake Rotorua is suitable for motorhomes?). Please forgive me if these are stupid questions - I've not visited Rotorua before:) CHeers, LIsa.
25 February 2016|
AnswerShow all 5 answers
Response from Dennis K | Reviewed this property |
Hi, we were there in November of 2015 and it wasn't crowded. The guided tour had approximately 10 people on it. The mud pool had 2 others who got out a few minutes after we got in and the sulfur pool had one other family in... More