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Address: Tarawera Road, Lake Tarawera 3076, New Zealand
Phone Number:
+64 7-362 8080
Website
Today
09:00 - 16:00
Open now
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Hours:
Sun - Sat 09:00 - 16:00
Description:

We have different elements to our business.

We offer a straight drop off and...

We have different elements to our business.

We offer a straight drop off and pick up service to and from Hot Water Beach, for walkers,walking the Tarawera Trail or for campers,camping at Hot Water Beach Lake Tarawera.

We offer Cultural and Geothermal tours that include Hot Water Beach and the Natural Bush Hot Pool. You will experience its unique geothermal wonders and relax in crystal clear warm water, under a canopy of unspoiled forest. Other tours take you to the Tarawera Falls, one of New Zealand's outstanding short walks or other popular walking tracks. All tours include a commentary on the amazing local Maori cultural, and volcanic history. We have an all weather boat.

Our newest venture is Glamping (glamorous camping).This is not new to New Zealand but there are few places like Lake Tarawera to experience the full spectrum of what this experience has to offer. A native bush setting, direct views to Mt Tarawera, whare style shelters and not 50 metres away from your tent, the crystal clear lake to swim and play. Of course there is the geothermal at the lake edge for soaking or trying your hand at cooking in the sand. (We have just produced a cook book to show you how). And there are no sulphur smells to worry about.

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TripAdvisor Reviewer Highlights

Read all 254 reviews
Visitor rating
  • 219
    Excellent
  • 30
    Very good
  • 1
    Average
  • 0
    Poor
  • 0
    Terrible
Family loved it!

had family out from the UK so we booked them on this trip to Hot Water beach which we have done before and enjoyed. The driver was awesome very friendly and a lot of knowledge... read more

5 of 5 bubblesReviewed 1 week ago
paddy1024
,
Auckland Region, New Zealand
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254 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Auckland Region, New Zealand
Level Contributor
37 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 week ago

had family out from the UK so we booked them on this trip to Hot Water beach which we have done before and enjoyed. The driver was awesome very friendly and a lot of knowledge of the area. It was a stunning summers day as well and the lake was superb. They had a great time thanks

Helpful?
Thank paddy1024
Rotorua
1 review
5 of 5 bubbles Reviewed 1 week ago

Great service . Prompt response to enquiry and company went out of their way to give advice and be accomodating when we had an extra passenger.

Review collected in partnership with this attraction

Helpful?
Thank mikaere_whanau
Perth, Australia
Level Contributor
9 reviews
7 attraction reviews
5 of 5 bubbles Reviewed 2 weeks ago

Easy service to use. I caught the water taxi to the Hot beach to do a one way walk on the Tarawera trail. Easy to book and find. On time, efficient. Friendly boat driver. All good.

Review collected in partnership with this attraction

Helpful?
Thank Sarah C
Te Puke, New Zealand
Level Contributor
40 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Used the water taxi to return from hot water beach after walking the tarawera trail..great service. . Knowledgeable driver who was happy to fill us in on local history

Helpful?
Thank CJO193
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora CJ0193 Thank you for your five star review. We hope you enjoyed walking the Tarawera Trail and we are pleased to hear that you felt that we offered a great service. All of our Skippers are passionate about this area and with our connection to the Tuhourangi Tribe our whanau is interwoven with the local history, so for... More 

Rotorua, New Zealand
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

took the water taxi from the landing to hot water beach to run the tarawera trail. some issues with booking software on iphone but sorted out easily with a phone call and booking on a laptop. friendly staff and a pleasant trip. would definitely use the water taxi again.

Review collected in partnership with this attraction

Helpful?
Thank Kate R
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora Kate R, Thank you for taking the time to review us. We are sorry to hear that there were some issues with the booking software on your iphone, however as you say it was sorted quickly with a phone call and a laptop. We look forward to seeing you again. Nga mihi Captain Dave More 

Brisbane, Australia
1 review
5 of 5 bubbles Reviewed 3 weeks ago

Our trip with Totally Tarawera was brilliant! The taxi was clean, on time, and quick. Our driver was also amazing, with some great conversation and interesting facts about the area. He was also more than happy to help us with directions and advice for the next leg of our journey. Would definitely use again!

Review collected in partnership with this attraction

Helpful?
Thank petertT9145QQ
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora petertT9145QQ Thank you for taking the time to give us such an outstanding review. We hope that you would find all of our drivers amazing, "with some great conversation and interesting facts on the area." We are always happy to help with good advice and we look forward to seeing you again. Nga mihi Captain Dave. More 

Papamoa, New Zealand
Level Contributor
129 reviews
65 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

we hired the water taxi run by Totally Tarawera to take us to Humphries Bay. Great service by email when booking the trip and also the trip itself. Very friendly staff

Helpful?
Thank del_b
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora del_b, Thank you for your kind review and we also appreciated your email to let us know that we had done well. We look forward to seeing your group again when they return to walk the Tarawera Trail. Nga mihi, Captain Dave More 

Christchurch, New Zealand
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

this was a great trip with excellent hosts. Our boys really enjoyed it and so did we. Tarawera is so beautiful and the hot water pools are surreal

Review collected in partnership with this attraction

Helpful?
Thank MalandAnna
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora MalandAnna, Thank you for your review. We are pleased to hear it was "a great trip with excellent hosts." It seems that you are rather taken with Tarawera, but then again we have not come across anyone that does not fall in love with the place once they visit. Lastly, we are frilled that your boys really enjoyed... More 

Auckland, New Zealand
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Easy way to get back from Hot Water Beach after walking the Trail. Dont be alarmed by making credit card payment in the middle of the lake!

Review collected in partnership with this attraction

Helpful?
Thank Matt M
watertaxiTarawera, Manager at Totally Tarawera, responded to this review

Kia ora Matt M, Thank you for your review Matt. Yes, people there is no need to be alarmed, Lake Tarawera is somewhat challenged when it comes to mobile signals and coverage. We cannot get a signal at our office, but in the middle of the Lake we can. We just think of it as our office extension. Nga mihi... More 

Hamilton & Waikato Region, New Zealand
1 review
5 of 5 bubbles Reviewed 4 weeks ago

This was the highlight of our trip and am planning to experience this again. The service and friendly nature was of the highest quality. A real pleasure :)

Review collected in partnership with this attraction

Helpful?
Thank adriansE9337II
watertaxiTarawera, Owner at Totally Tarawera, responded to this review

Kia ora adrianE9337II Thank you for your AMAZING review. We beam with pride when we hear that visiting us was the highlight of someones trip and even better still when they plan to visit us again. We look forward to seeing you when you next visit. Nga mihi Captain Dave More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?