UK Parachuting

UK Parachuting, Beccles: Hours, Address, UK Parachuting Reviews: 5/5

UK Parachuting
5
07:30 - 23:00
Monday
07:30 - 23:00
Tuesday
07:30 - 23:00
Wednesday
07:30 - 23:00
Thursday
07:30 - 23:00
Friday
07:30 - 23:00
Saturday
07:30 - 23:00
Sunday
07:30 - 23:00
About
Parachute jump, sky dive
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5.0
1,494 reviews
Excellent
1,404
Very good
55
Average
11
Poor
9
Terrible
15

Richard Roberts
1 contribution
Total Rip off
Feb 2021 • Friends
Had a skydive booked for early March, and had to cancel due to COVID. This is the 5th time I have had to rebook and now they are increasing the costs! Customer service is zero, Jason the owner does not care about anything apart from screwing as much cash out of each customer as possible. Avoid at all costs!
Written 5 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Morning, I think i have just replied to your last message already left on this platform. But last time your stated your booking got changed 4 times now you are stating 5 times. We have been more than fair offering the skydive to be changed again. If you would like to rebook that in please contact the office. Best Wishes and Stay Safe Jason
Written 15 February 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Joe Sharkey
Gloucester, UK1 contribution
Zero customer service skills
Feb 2021
Jason Thompson a director of this company has absolutely no customer service skills. My booking was rescheduled for around the 4th time due to poor weather and COVID then suddenly the price increases by £50.00! When I ask why he said a Saturday has always had a £50.00 surcharge. In all of the emails I have had from UK Parachuting no mention of a £50.00 surcharge in any of the terms and conditions! He then says “take it up with Buy a Gift” I do so and Buy a gift say if he will un-redeem the gift card they will reissue with another supplier. Jason refuses to do so even after referring me back to Buy a Gift! Jason then comes back to me and says, I have managed to speak to Sindy ( who has left the company) and she confirms the booking. So we will confirm the booking without the £50.00 surcharge! I have totally lost faith in UK parachuting and would rather pay extra to jump with a company I can trust. UK Parachuting must be in sever financial difficulties if one refund makes such a difference. As UK Parachuting will dispute all of the above, I will copy and paste the email trail if need be. Do not book with UK parachuting as I believe they are in such financial difficulties they will not be around for very long!
Written 4 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Morning, Clearly weather and Covid are completely out of our control we think the whole country has been in the same boat for the past year so we are sorry about this. The voucher that has been purchased for yourself clearly says midweek only again as it was purchased NOT directly through UK Parachuting its out of our control. The voucher that you have can still be used as explained midweek only. As you can see from the other 1500 reviews on this platform UK Parachuting has a 40 year history in sport parachuting within the UK and our reviews are excellent. If you would like to book another date in please let me know. Best Wishes and Stay Safe. Jason.
Written 15 February 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mikey
Dereham, UK2 contributions
Couldn’t have asked for a better experience
Dec 2020
My skydive on the 13th December went perfectly, I felt safe and comfortable with Callum and I couldn’t have asked for someone better to jump with. Incredible experience, would always recommend UK Parachuting to anyone who wants to do it!
Written 23 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi Mike, thank you so much for the review. Callum will be so glad to hear your kind words. Sounds like you had a great experience with us and we look forward to seeing you in the skies again very soon. Best Wishes in this festive period. Jason,
Written 28 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tom
3 contributions
Tandem skydive for British Heart Foundation
Dec 2020 • Solo
Great experience this morning finally getting to do my skydive for British Heart Foundation after a few weather cancellations. Max was a great partner to jump with and made me feel very relaxed and confident in what was going to happen. Would definitely recommend!
Written 20 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi, thanks for your time to review our business its greatly appreciated. Glad to hear that \max took care of you on the day he is a great ambassador in our sport. I will be sure top pass on your kind words to him. Festive regards to you and your family. Jason.
Written 28 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bridgette
Bognor Regis, UK207 contributions
Such an amazing experience
Dec 2020
It has been on my list to skydive for years now and it was such an amazing experience. The staff were all so friendly and great to chat to, the jumps was scary as expected but definitely worth it! The views and peace up in the sky were stunning. It was quite a grey cloudy day when we jumped but you dont actually fly higher than the clouds so the scenery of the coast and landscape was still beautiful.
Written 19 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi, thank you so much for the review. So glad to hear that you enjoyed the experience with us. We look forward to seeing you in the skies again very soon. Festive regards to you and the family Jason
Written 28 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Valerie C
1 contribution
Amazing!
Dec 2020
As an 80 year old and having had a few amazing experiences before including abseiling, zip wire, wing walk, I can truly say this was the most incredible. I was looked after so well by all the staff, friendly and cheerful, very careful in their instructions and checking everything out. My "Tandem" was really great, he filled me with confidence that all would go well and it did.
Written 14 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hey, thanks for the review its greatly appreciated. We are so glad to hear that you enjoyed the experience with us. So 80 yrs old hey! so shall we get you booked in for your 90th? Pop in anytime for a chat and a coffee. Blue Skies Jason.
Written 14 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

James G
2 contributions
fantastic time
Dec 2020
loved the whole experience, defo do it again. was in safe hands. instructor was great highly recommend
Written 7 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi, thank you so much for your time to review our business. Glad to hear that you enjoyed the experience with us and we look forward to seeing you in the skies again very soon. Happy festive period to you and your family Blue Skies Jason.
Written 8 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Simon P
2 contributions
Uk parachuting
Dec 2020 • Family
Thanks to Callum and the team for making my skydive a great day. Everybody was brilliant Greatly recommend this experience
Written 6 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi, thanks for the review. I will let Callum know that you have sent this review sure he will be very pleased to hear that he took great care of you. We look forward to seeing you in the skies again very soon. We hope you have a fantastic festive period. Blue Skies Jason.
Written 8 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jamie U
2 contributions
Tandem sky diving
Dec 2020 • Friends
I'm not really one to leave reviews but on this occasion I will make an exception. Words can not describe the exhilarating of what I experienced yesterday, for you to understand you must take the jump. We jumped on the second jump so there was a little waiting around but nothing too bad, the Saftey briefs were direct and not overly complicated and repeated by the individual instructors again on the ascend. My instructor Rick was brilliant, had some good bants but definitely knew his stuff. I whole heartedly would recommend this to everyone who is willing. Dont worry about overthinkingn or botteling it you won't get the opportunity once your in the plane things move very quickly. One last thing, don't worry about jumping in the cold winter weather the last thing on your mind will be being cold. Definitely already one of my favourite memories and will be difficult to top.
Written 6 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi, thanks for your time to review our business its greatly appreciated. Glad to hear that you enjoyed the experience with us i will be sure to pass on your kind words to Rick sure he will be pleased. Once again thanks for your review, and have a fantastic festive period. Blue Skies Jason.
Written 8 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tamer M
1 contribution
Definitely find somewhere else
Sep 2020 • Solo
Did a 2 days course, the instructor was terrible to me from day 1, complained to the manager and his response was that the instructor has been there for a long time and no one complained before, defo not going back
Written 23 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Hi, Thanks you for the review and the feedback, to look into your case a little more can you let me know when you did the AFF ground school with us? As we have not trained anyone for ground school in the past 5 weeks due to the shutdown with COVID-19. Can you be sure it was at a UK Parachuting location as we have been closed. Once we have the date we will be able to look into your case. As you can clearly see just from this platform alone we have over 1500 5 star reviews and take each case as they come in, we are sorry you feel this way but please be sure we shall look into this matter. Look forward to hearing from you soon. Best Wishes Jason.
Written 30 November 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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