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Jet Loc
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189541Traveller wrote a review Jul 2019
Copenhagen, Denmark1 contribution1 helpful vote
Extremely unfriendly receptionist. Jet ski stopped working after which I was detained by a guard for an hour. Threatened with liability of €3500 - even though I had done nothing but use gas and steering - nothing else you can do. Would not even refund the ride. Go somewhere else ;)
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Date of experience: July 2019
sonachat wrote a review Sep 2018
Caterham, United Kingdom4 contributions
My husband and I have been on holiday with our two children, ages 9 and 11. We went to the Jet Loc one day - the woman who works at the cabana was extremely rude and although said she didn’t speak English, she ended up communicating in decent English. She recommended that we do not jet ski that day as it was a bit windy; we didn’t heed her and went anyway. The experience was great and instructor was kind. However when we came back, we asked to go on the Wakeboard - for that she said it was much too windy and to come back the following day. The next morning I rang and asked her if we could do the wakeboard, to which she answered “Of course!” I reminded her that we were not allowed to the previous day because of the wind, but she reassured me that it was “much better” today. We drove down and excitedly went back - again she was very rude and said “no card, only cash”. My husband went to get cash to pay for the wakeboard. 5 min later the instructor arrived and told us it was “impossible” to do wakeboard since it was too windy! When I said I had called and the lady had told us it was fine to come down, she was incredibly rude, rollled her eyes at me (in front of other customers!!) and yelled that had we come “in the morning” it would have been fine. I had phoned her at 9:30, we were there at 11 so that was complete rubbish. Needless to say we left and went to CorsiQuad instead where the staff were lovely and friendly. Absolutely do not recommend this place purely because of the “front of house”. What a shame.
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Date of experience: September 2018
Tiffanie B wrote a review Jul 2017
Brooklyn, New York22 contributions3 helpful votes
Arrive early. They give you some directions prior to going out onto the jet ski. Overall great experience. I felt the instructors were very attentive to all of us on the trip. If someone fell behind they were super observant and went back to check to make sure everything was all good. There was a couple who fell behind because one of them was ill. The instructor came back and rode in with them. We went out in some choppy waters but never felt unsafe. There was one instructor who explained everything to the non french speakers. They give everyone a life vest. There is also a small office where they hold your things. They offer plastic bags for your cellphones as well. I would suggest just leaving everything and going out to enjoy the jet ski. By everything I mean sunglasses jewelry everything. Would absolutely recommend this to anyone!
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Date of experience: July 2017