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Address: Westin Denarau Island Resort, Denarau Island, Viti Levu, Fiji
Phone Number: 6796758945

TripAdvisor Reviewer Highlights

Read all 136 reviews
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  • 57
    Excellent
  • 43
    Very good
  • 18
    Average
  • 13
    Poor
  • 5
    Terrible
Rejuvenating.

My sister and i had a silicone super lift treatment facial at the Westin. Our two therapists Ragmi and Razia were very good. The facial was wonderful and refreshing. Our only... read more

4 of 5 bubblesReviewed 6 September 2016
Slav K
via mobile
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136 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Queenstown, New Zealand
Level Contributor
115 reviews
47 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

We were fortunate enough to have the time and appointments available for a one hour massage each for two adults at a last minute idea. And we are so pleased they were able to accommodate us both during this busy time at the resorts. Our experience and expectations were exceeded! The Bulas are very private and the the Massuse therapists... More 

Helpful?
Thank Raymond & Valer... P
2 reviews
5 of 5 bubbles Reviewed 6 days ago NEW

Had 2 x 90min massages during my stay. The setting is just divine, your own private outdoor room where you are transported via the massage to a place of well being. I look forward to my next visit, special thanks to Catherine for her wonderful service in fitting us all in (4). Vinucka

Helpful?
Thank Gail R
HeavenlySpaManager, Manager at Heavenly Spa By Westin, responded to this review

Bula Vinaka Gail, Thank you so much for taking the time to share your feedback and especially for recognising the service provided Catherine. Your feedback will be shared during our team meeting in acknowledgement to Cathy for looking after all of you. Should you need further assistance in the future regarding your next visit, do not hesitate to contact us.... More 

Auckland Region, New Zealand
Level Contributor
53 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Had an hour outdoor massage at the Westin Heavenly Spa recently. The setting is perfect with the grounds in the spa area well maintained. A very relaxing experience especially being outdoors with a lovely breeze blowing. Could not recommend it highly enough. Emma thank you for a GREAT massage.

Helpful?
Thank Missy872013
HeavenlySpaManager, Manager at Heavenly Spa By Westin, responded to this review

Bula Vinaka, Thank you so much for taking the time to share your feedback and especially for recognising the service provided by Emma. Please note that I will share your feedback in our team meeting and acknowledge Emma for looking after you. Should you need further assistance in the future regarding your next visit, do not hesitate to contact us.... More 

1 review
5 of 5 bubbles Reviewed 15 October 2016 via mobile

Had a 1.5 hour massage at Weston heavenly spa Fiji. Catherine organised it for us and we couldn't be more impressed with the whole service. First experience having a massage outside and listening to the birds and the gentile breeze while getting relaxed was amazing. For the first time managed to switch off the world and fall asleep!! Was even... More 

Helpful?
Thank Belinda A
HeavenlySpaManager, Manager at Heavenly Spa By Westin, responded to this review

Bula Belinda, A big VINAKA! for the great review and for your kind words about our service with special mention to Cathy our Spa Coordinator. We are also excited to know that you thoroughly enjoyed your experience and we hope to see you again in the near future. Be advised that your feedback will be shared to the team. We... More 

Level Contributor
89 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 3 October 2016 via mobile

As we were staying at the Westin we decided to use the spa as it was highly recommended. The spa itself is very traditional and modern at the same time and the treatments first class. Compared to prices at home we found this to be quite reasonable and would recommend the spa.

Helpful?
Thank AdnanMir
HeavenlySpaManager, Manager at Heavenly Spa By Westin, responded to this review

Bula AdnanMir, Thank you so much for taking the time to share your feedback and especially for recognising the service that the team provides. We look forward to welcoming you back soon! vinaka Spa Team More 

Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 6 September 2016 via mobile

My sister and i had a silicone super lift treatment facial at the Westin. Our two therapists Ragmi and Razia were very good. The facial was wonderful and refreshing. Our only complaint would be that the bure's aren't private enough, it was too open for our liking. The prices in the brochures as available in the sheraton rooms weren't updated... More 

Helpful?
Thank Slav K
HeavenlySpaManager, Manager at Heavenly Spa By Westin, responded to this review

Bula Slav, Thank you so much for taking the time to share your feedback and especially for recognising Ragni & Razia for their outstanding service provided during your visit. We will ensure that the feedback is shared to them. With regards to the pricing, please note that this is due to the 25% Govt tax levied on all resort prices.... More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 August 2016 via mobile

Spa treatment was amazing, staff were absolutely lovely and the facilities are beautiful. Highly recommend to those who want to pamper themselves and relax.

Helpful?
Thank Agata C
HeavenlySpaManager, Manager at Heavenly Spa By Westin, responded to this review

Bula Agata, Thank you so much for taking the time to share your feedback and especially for recognising the service that the team provides. We look forward to welcoming you back soon! vinaka Spa Team More 

Boca Raton, Florida
Level Contributor
134 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 20 August 2016 via mobile

After traveling in the jungles of the South Pacific for a month and not sleeping in ones own bed muscles get knotted up. I had a great 90 minute massage as did my friend. The spa is very clean and the employees are well trained. I agree, this is the nicest spa in Denarau.

Helpful?
Thank kava-kauboi
HeavenlySpaManager, Manager at Heavenly Spa By Westin, responded to this review

Bula Vinaka, Thank you so much for taking the time to share your feedback and especially for recognising the service that the team provides adding to your priceless memories. We hope that you & your friend will revisit the Heavenly Spa in your next adventure! Vinaka, Spa team More 

Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 15 August 2016 via mobile

We had a couples massage with bath. We regularly have this style of massage when travelling so have several experiences this compare against. The quality of the massage here was good but we both felt that it was rushed with each if our therapists just going through the motions. It felt like they were clock watching instead of focussing on... More 

Helpful?
Thank jennifer T
HeavenlySpaManager, Manager at Heavenly Spa By Westin, responded to this review

Bula Jennifer, Thank you so much for sharing your timely constructive feedback. We pride ourselves in exceeding our guest expectations and it was rather unfortunate that we have failed to do so on this occasion. While I cannot remove the memories of your recent experience at the Heavenly Spa, it is my sincere hope that you will choose to re-visit... More 

Gold Coast, Queensland, Australia
Level Contributor
74 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 18 July 2016

Professional, well appointed and faultless experience. My husband and I shared a couples relation massage for the first time. He is 70 and I am 68 so we expected some giggles but the girls were so professional and courteous and put us at ease. After the massage we enjoyed a wonderful hot spa and outdoor shower and left totally refreshed.... More 

Helpful?
1 Thank SusieGC2
HeavenlySpaManager, Manager at Heavenly Spa By Westin, responded to this review

Bula Susie, A big VINAKA! for the great review and for your kind words about our team. Please note that it will be shared during the meeting. So great to know we took such great care of you both. We hope to see you soon! vinaka Spa Team More 

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