Banska Stiavnica Tourist information centre

Banska Stiavnica Tourist information centre

Banska Stiavnica Tourist information centre
4.5
09:00 - 17:00
Monday
09:00 - 17:00
Tuesday
09:00 - 17:00
Wednesday
09:00 - 17:00
Thursday
09:00 - 17:00
Friday
09:00 - 17:00
Saturday
09:00 - 17:00
Sunday
09:00 - 17:00
About
Free information about the town and its surroundings, museums and galleries and events. Database of accommodation facilities and transport. Guided tours upon request. Free Wi-Fi zone.
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4.5
4.5 of 5 bubbles33 reviews
Excellent
21
Very good
8
Average
2
Poor
1
Terrible
1

M V
Harpenden, UK63 contributions
1.0 of 5 bubbles
Sept 2019
I've phoned to Tourist Information centre prior to our arrival in Banska Stiavnica to find some info - about transportation, taxi, hotels, museum...
The man on the phone was very rude. Instead of greetings I got questions like who I'm and where I'm from... Fine, maybe he tried to adjust his information to my location and accent. Though even I spoke perfect Slovak. I was surprise - so he rudely told me off that I shouldn't and it's time to calm down.. From what? I didn't say one word or make a sound... So how did he know my feelings or position? He just assumed that if I'm quiet, something is wrong?
I've tried to be calm and nicely ask for information. He wasn't very knowledgeable and referred me to internet - "I should do some research...". Excuse me? What? Like I didn't know?
At the end he said that our conversation is "interesting" and he would like to know how old I'm...
Again, what? It is not his business... He is actually breaking law about personal information. I'm not little child.
This was the worst customer services ever...
Don't bother to phone. Maybe don't bother to visit. These people in this are forgot they need tourism to survive...
Written 10 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Madam. Your description of the situation, when you called in the Information Center in B. Štiavnica, is completely inaccurate and biased. And extremely incorrect. Your phone from England was very hard to hear and had long pauses between words. That's why I asked who I was talking to. It wasn't clear at first what you want, given the long pauses between words. I have answered all the questions very precisely, describing how to get to the city from the train station, how much you pay for a taxi, where is the hotel Bristol, I described his level. I even told you where there is a shop where you can buy groceries. I asked about your age because I thought I was talking to a baby. So your Slovak language and accent has impressed me this way. I no referred you to the Internet at all. That's not my style of work at all. Two of my colleagues heard my phone call and can confirm that I was by no means rude. There was no reason for it. I have no idea why you say so about me. No one has told me in years of work that I am rude. On the contrary, I only receive positive reviews of my approach to people. I can send you dozens of positive responses to my work. You didn't express any dissatisfaction during the interview, I don't know why you're doing it right now. I didn't insult you. I also met your detailed requirements, such as where you can buy a baguette if you are hungry during your stay in the city. I even invited you to the information center if you had any problems. For all these facts, I strongly ask you to consider your words and not to spread lies.
Written 11 September 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Matthias L
1 contribution
5.0 of 5 bubbles
May 2018 • Couples
Each year I am visiting Slovakia and also Banská Štiavnica. This little town has a very special energy. I also like to see what have been rebuilt, what is new.
Some really nice places having coffee or
beer (Erb).

A place each tourist have to visit.
Written 15 May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

IGCCengr
Madison, IN459 contributions
3.0 of 5 bubbles
Apr 2017 • Couples
If I am remembering it correctly, there is an old mine shaft at the back of this information center (or maybe it is right next door). Anyway, it is a horizontal shaft, so you can walk right in and get a feel for what it was like back in the hey day of mining in Banská Štiavnica.
Written 29 April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Saranger
Los Angeles, CA9,171 contributions
4.0 of 5 bubbles
Oct 2016 • Couples
Stopped in here during our visit to learn more about the museums to visit and activities to do while in town.

The gentleman working on October 3 was very helpful, spoke excellent English, and had lots of information for us on both the traditional sights to see as well as hiking information that really sounded interesting. Too bad it rained the next day or we would have done one of the hikes.

Word to future visitors: the museums are closed on Monday (the mining museum is open Monday 10am-2pm) so don't expect to see much.

Parking is for a fee everywhere you go (even the mining museum) so make sure you pay the parking attendant wherever you go or your car will get a boot.
Written 12 October 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Earsh
Budapest, Hungary83 contributions
5.0 of 5 bubbles
Jun 2015 • Friends
Friendly and well-trained staff speaking all the languages of the world : ) A great touristic service in such a small town.
Written 10 July 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BANSKA STIAVNICA TOURIST INFORMATION CENTRE: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Banska Stiavnica Tourist information centre

Banska Stiavnica Tourist information centre is open:
  • Sun - Sat 09:00 - 17:00


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