We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 65 Niagara Sq, Buffalo, NY 14202-3313
Phone Number:
+1 716-851-4200
08:30 - 16:00
Open now
See all hours
Mon - Fri 08:30 - 16:00

The towering City Hall is an art deco masterpiece, richly decorated with...

The towering City Hall is an art deco masterpiece, richly decorated with figures and symbols portraying the history and spirit of the city. The 28th-floor observation deck offers panoramic views of Lake Erie and western New York.

read more

TripAdvisor Reviewer Highlights

Read all 299 reviews
Visitor rating
  • 165
  • 82
    Very good
  • 14
  • 2
  • 1
Lots of floors

Its wasn't the best way to go through the steps getting to the 20th floor was the first time in a long time I've been working up a sweat with friends

5 of 5 bubblesReviewed 4 days ago
MTcurry S
via mobile
Add Photo Write a Review

299 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 264: English reviews
Level Contributor
13 reviews
4 attraction reviews
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

Its wasn't the best way to go through the steps getting to the 20th floor was the first time in a long time I've been working up a sweat with friends

Thank MTcurry S
Level Contributor
68 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 1 week ago

First, this is a beautiful building - in fact, Buffalo is chock full of stunning buildings designed by some of the foremost architects of the day. Second, the views are unparalleled...better than even being at the waterfront (for me). The observatory area has both an indoors section and an outdoors part. You can walk around the building to get a... More 

1 Thank Erin O
New York City, New York
Level Contributor
18 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

How this isn't #1 idk, the FREE tour at noon was amazing. It really makes you proud to be a Buffalonian seeing how majestic this building is. The curator was great at pointing out the stories behind the murals, about old mayors and the building of the city hall. The council chambers are beautiful, and the view on the observation... More 

1 Thank Philip S
Buffalo, New York
Level Contributor
987 reviews
488 attraction reviews
common_n_attraction_reviews_1bd8 460 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Architecturally beautiful and well worth a look see. Limited access but entered easily halls are beautiful. Wonderful exterior showing what Buffalo was "in its hay day". Sadly it now stands as monument to slimely politicians who has damaged this once grand city

Thank Jonmun
Level Contributor
19 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

In my opinion, the city hall of Buffalo, NY is the most beautiful architectural building in the city. The elevators are awesome and it has a charm all by itself. In the basement there is a full service cafeteria. The one disadvantage I have noticed is that they installed a metal detector at the doors with guards to check for... More 

1 Thank Michael K
Buffalo, New York
Level Contributor
34 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 7 December 2016

The beautiful building when built was one of the nicest City Halls in the country. Over the years it has been in need of a lot of care. Dingy and in need of cleaning. Observation deck when open gives one a great view of downtown Buffalo.

Thank Michael B
Buffalo, New York
Level Contributor
66 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 18 November 2016

If you're interested in history, and you're interested in architecture, this is a tour for you. Free, organized tours occur Monday-Friday at noon. The best part is the view when you get to the top of the building.

1 Thank mail4rv2
Buffalo, New York
Level Contributor
35 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 9 November 2016

Buffalo City Hall is a Beautiful examples of some of the best architecture in Buffalo!!! And the view from the Observation Level is the best there is in the city!

Thank Dorothy S
Carlisle, Pennsylvania
Level Contributor
26 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 6 November 2016

A vintage city hall and certainly a vintage elevator ride to the top. Why you can see Canada! Or maybe Russia if you are Sarah Palin!

Thank Douglas G
Austin, Texas
Level Contributor
107 reviews
70 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 5 November 2016

Beautiful building constructed in the Art Deco style. Be sure to take the tour of the building which includes visiting some of the offices, the court room, the mayor's office and the observation deck on the 28th floor. Note: you have to go through a TSA style check point upon entering the building so be prepared by not bring any... More 

2 Thank rwmoreau

Been to Buffalo City Hall? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Buffalo City Hall and other visitors
4 questions
Ask a question
over a year ago
over a year ago

See all questions (4)

Questions? Get answers from Buffalo City Hall staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?