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The Helicopter Line West Coast

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Address: Main South Road | SH6, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
Phone Number:
+64 3-752 0767
Website
Today
09:00 - 17:00
Closed now
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Hours:
Sun - Sat 09:00 - 17:00
Description:

Discover the magnificent phenomenon of the glaciers. Experienced...

Discover the magnificent phenomenon of the glaciers. Experienced helicopter pilots share their knowledge whilst overflying the dramatic expanse of the Franz Josef and Fox Glaciers and snowfields, exposing extraordinary colours of ice flow, ice caves and pinnacles in this largely inaccessible alpine region. All flights feature a snow landing. Alternatively combine a scenic helicopter flight with an unforgettable guided helihike amongst the glacial ice formations with the professional and experienced Franz Josef Glacier Guides.

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Book In Advance
More Info
US$222.91*
and up
Twin Glacier Helicopter Flight from Franz Josef
More Info
US$172.58*
and up
Franz Josef Neve Discoverer Helicopter Flight
More Info
US$222.91*
and up
Fox Glacier and Mount Cook Helicopter Flight

TripAdvisor Reviewer Highlights

Read all 234 reviews
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Once in a lifetime experience

I used The Helicopter Line in Fox Glacier to charter a private flight up to the glacier and propose to my girlfriend (now fiancée). They did an amazing job! The weather was... read more

5 of 5 bubblesReviewed 25 January 2016
JayKay_whereitsat
,
Brisbane, Australia
via mobile
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234 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Brisbane, Australia
Level Contributor
17 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 25 January 2016 via mobile

I used The Helicopter Line in Fox Glacier to charter a private flight up to the glacier and propose to my girlfriend (now fiancée). They did an amazing job! The weather was looking ominous with intermittent clouds and rain, and my hopes started to fade. But Tanya in the Fox Glacier office (champion!) liaised closely with the pilot and called... More 

Helpful?
Thank JayKay_whereitsat
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Congratulations on your engagement, we are glad that we could assist you on such a special day and that it all went well despite the weather. Thank you for choosing the Helicopter Line to fly with, enjoy the rest of your holiday! More 

Level Contributor
21 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 January 2016 via mobile

This has been the highlight of our trip to NZ so far. We travelled with scenic flights New Zealand . Very professional service. Took us to Fraz Josef Glacier and a snow landing in Foc glacier. Highly recommend it!!

Helpful?
Thank Harsh P
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Thank you for taking the time to leave us a review. We are glad to hear that your flight over the Franz Josef and Fox Glaciers was the highlight of your trip. We really appreciate you recommending The Helicopter Line and hope to see you again on another trip! The West Coast Team More 

Auckland, New Zealand
Level Contributor
91 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 18 January 2016

We booked the heli hike, but was cancelled due to heavy fog in the morning. The staff at the counter was very helpful and put us onto a 40-minutes' afternoon flight with snow landing. The safety briefing was good and we were escorted to the helicopter pad. The view of the glaciers and snow capped mountains was an impressive spectacle... More 

Helpful?
Thank Pudding20142014
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Thank you for taking the time to leave us a review. We are sorry to hear that you couldn’t do the heli-hike due to weather conditions, but are glad that you were still able to experience the glaciers though our 40 minute scenic flight. December was very busy for us so we apologize if our pilot didn’t seem to enthused... More 

Mount Barker, Australia
Level Contributor
27 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 17 January 2016

We'd booked a 30 minute flight that included a 'snow landing' on the Franz Josef Glacier. Because of deteriorating weather the snow landing had to be aborted and the flight was only to the top of the glacier. After a thorough safety brief we were off - Steve was our pilot and gave an excellent commentary as he flew. The... More 

Helpful?
Thank Phil D
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Thank you for taking the time to leave us a review. We are glad to hear you had a wonderful time flying with our pilot Steve and enjoyed the stunning glaciers we have here in Franz Josef. It is greatly appreciated that you understand the need to shorten your flight due to weather conditions. Thank you for your recommendation to... More 

Melbourne, Australia
Level Contributor
16 reviews
6 attraction reviews
2 of 5 bubbles Reviewed 16 January 2016

This was an expensive investment for 4 adults and we were aware that safety must always come first. However, our trip was cancelled 10 minutes before we were due to fly after getting sunburnt in the sunshine in the village. However, the clouds had rolled in at the glacier and we understand the safety issues. However, this was the only... More 

Helpful?
Thank 863Tony
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Thank you for taking the time to leave us a review. We regret to hear that you couldn’t fly with us on that day. As you mentioned our first concern is safety for our clients. This means that unfortunately in rare circumstances we have to cancel a trip just before take off if the weather change suddenly. We do notify... More 

Rotorua, New Zealand
Level Contributor
7 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 January 2016

From the outset this is a slick operation. The friendly staff, safety briefing and verbal commentary compliment the stunning scenery. Our daughter was nervous of a helicopter flight, but was totally put at ease, and rates this as one of the best experiences of her holiday. Around 10 mins landing time on the deliciously soft snow made for an unexpected... More 

Helpful?
Thank Anita B
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Thank you for taking the time to leave us a review. We are glad to hear that the scenic flight that you did with us was one of the highlights of your trip to New Zealand. We hope to see you again! The West Coast Team. More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 14 January 2016 via mobile

We did our trip to Franz Josef today and exploring the Glacier really was exceptional and overall I am glad we booked this trip. We did however encounter a few issues with our trip that are as follows, - the front desk staff and those that escorted us to the helicopter did not seem friendly or welcoming at all -... More 

Helpful?
Thank Peter B
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Hello Thank you very much for taking the time to write a review and we are glad to hear that you enjoyed the experience overall. As for the issues you’ve brought up, first of all we are sorry you haven’t felt welcome at the front desk or when you were leaving, as we take great pride in our customer service.... More 

Jakarta, Indonesia
Level Contributor
59 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 6 January 2016

We were really pleased with our experience with this company. They cost a little more than the others but when a third person didn't show up for our flight they still let us go and it was well worth the money. The staff who helped us were all attentive and the pilot was very personable and kind. You have to... More 

Helpful?
Thank Lauren P
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Hey there! Thank you so much for leaving us your review. We are pleased you enjoyed your Twin Glacier flight over the Fox and Franz Josef Glaciers. We like to think our trips provide great value for money, and are pleased to hear you thought it was well worth the money too! Our staff and pilots try their best to... More 

Brisbane, Australia
Level Contributor
53 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 6 January 2016

Highlight of the trip! We had beautiful blue skies the whole time. Kitted up in the shop- all gear provided. Short flight up with views of the glacier. We landed then did a hike over the glacier ice with crampons on. Was expecting a smoothed out ice path so no one could fall but we walked up and down a... More 

Helpful?
Thank Nattl3s
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Hello Thank you for giving us such an amazing review. It’s great to hear that your Heli-Hike on the Franz Josef Glacier was the highlight of your trip. It sounds as though you had the perfect weather for it too! Enjoy the rest of your journey! The Helicopter Line More 

Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 5 January 2016

As a business I can only give this 1 star. I had a flight booked for Xmas day, I will admit this was booked online through a reseller (last minute), somehow the booking was allowed to be made, money was taken and I received email confirmation. When I showed up, the chap who served me told me he had never... More 

Helpful?
Thank AynohtnB
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Thank you for taking the time to write a review and we are sorry to hear you’ve had a poor experience with us. After having this brought to our attention we have noted the issues surrounding the selling of our products with a few kinks in the booking process that have since been ironed out. We are glad to hear... More 

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