We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Helicopter Line West Coast

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Main South Road | SH6, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
Phone Number:
+64 3-752 0767
Website
Today
09:00 - 17:00
Closed now
See all hours
Hours:
Sun - Sat 09:00 - 17:00
Description:

Discover the magnificent phenomenon of the glaciers. Experienced...

Discover the magnificent phenomenon of the glaciers. Experienced helicopter pilots share their knowledge whilst overflying the dramatic expanse of the Franz Josef and Fox Glaciers and snowfields, exposing extraordinary colours of ice flow, ice caves and pinnacles in this largely inaccessible alpine region. All flights feature a snow landing. Alternatively combine a scenic helicopter flight with an unforgettable guided helihike amongst the glacial ice formations with the professional and experienced Franz Josef Glacier Guides.

read more
Book In Advance
More Info
US$227.15*
and up
Twin Glacier Helicopter Flight from Franz Josef
More Info
US$175.86*
and up
Franz Josef Neve Discoverer Helicopter Flight
More Info
US$227.15*
and up
Fox Glacier and Mount Cook Helicopter Flight

TripAdvisor Reviewer Highlights

Read all 226 reviews
Visitor rating
  • 162
    Excellent
  • 32
    Very good
  • 10
    Average
  • 6
    Poor
  • 6
    Terrible
Heli Hike

Recommended to me by a number of people who have done it and I was not disappointed. Very professional, friendly and organised. Not a cheap excursion but well worth the money. The... read more

5 of 5 bubblesReviewed 1 week ago
Jetset19692015
,
Doncaster, United Kingdom
via mobile
Add Photo Write a Review

226 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 216: English reviews
Doncaster, United Kingdom
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Recommended to me by a number of people who have done it and I was not disappointed. Very professional, friendly and organised. Not a cheap excursion but well worth the money. The helicopter flight (my first) was spectacular with great views of the mountains and glacier. The tour guide, Rachel, was exceptional. Friendly, professional and obviously a highly educated and... More 

Helpful?
Thank Jetset19692015
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Hi Jetset, Thank you for leaving us a great review. It is always an awesome experience to see spectacular glaciers from up close. We totally agree that there is no alternative to seeing the glaciers from the air and having the chance to touch the ice. Unfortunately, the glaciers have been retreating a lot in recent years, we will keep... More 

Level Contributor
19 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

We had a fantastic heli-hike - we got really lucky with the weather (we actually went a day early because we could see it was forecast for rain). The staff were all friendly and helpful. The actual hike was spectacular, just being up there is so surreal. Our guide was full of information and made sure everyone was getting along.... More 

Helpful?
Thank travellovex4240
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

We understand that the weather can be hard to predict so we are super pleased you decided to join the Hike a day early. We strive to provide the best customer service to ensure that the whole tour is relaxing and enjoyable. The Glacier Guides have a wealth of knowledge that they pass on to you on the tour so... More 

Level Contributor
83 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

We were very lucky with the weather and managed to fly over the glaciers, admire the mountains and Mt Cook and land on Franz Joseph glacier! How amazing to be able to say I landed on a glacier?!?!?? Cannot recommend them enough! The staff was friendly, our pilot Matthew was super nice and explained everything to us.

Helpful?
1 Thank Lavinia1001
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Thank you for leaving us such a lovely review. We are so pleased that you enjoyed your Scenic Flight with us and that the weather co-operated with you. We strive to provide an amazing experience that leaves you with lasting memories. We hope you share your experience with your friends and hope you return one day to experience one of... More 

Sydney, Australia
Level Contributor
41 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Family of four (2 x teens) were booked on the Franz Josef Heli Hike but due to bad weather this was cancelled. Other similar tours over the next few days were either cancelled due to weather or fully booked. The Helicopter Line team could not have been better in helping us arrange a different tour option when the weather cleared.... More 

Helpful?
1 Thank Bill P
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Thank you for leaving us such an awesome review. We are really sorry that the weather did not co-operate and rendered you unable to participate in the Franz Josef Heli Hike but we are thrilled that you enjoyed your shorter scenic flight up on the Neve Discoverer. I agree that the Scenic Flights are the best way to see the... More 

Brisbane, Australia
Level Contributor
22 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 17 January 2017

The fact that the glacier extended way beyond where it is now even a few decades ago is a sobering thought, going way beyond those articles and Facebook feeds you read about climate change. It brings the evidence to your doorstep in an irrefutable way. If you've traveled a long way to see the glacier and you're standing at the... More 

Helpful?
1 Thank Damion M
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Thank you for taking the time to leave such a thorough and passionate review of our scenic flight. Firstly, we are delighted to hear that you did enjoy the scenic flight, and were inspired by the experience. The natural scenery in Franz Josef is unique to this part of the world, and although the various hikes here are remarkable, a... More 

Garland, Texas
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 14 January 2017

Having traveled during New Zealand's springtime on purpose, we were fortunate to be able to book on the day of the flight, Oct. 30, 2016. The weather cooperated, we had a beautiful partly cloudy day, and the ride was smooth with no wind. This being our first ever helicopter tour, the view was spectacular, and the snow landing and walk,... More 

Helpful?
Thank Charles L
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Thank you for taking the time to leave us a review. We are so pleased that the weather co-operated with your itinerary and you were able to enjoy the natural beauty of New Zealand’s West Coast. We pride ourselves on being the premier company for scenic flights here on the coast, and are so happy to hear that you enjoyed... More 

Australia
Level Contributor
15 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 4 January 2017

We were lucky to have quite good weather to fly up on to the glacier, though is was a bit cloudy up higher. We booked the 3 hour helihike trip, which is quite alot of money.This helicopter company uses the Fanz Josef Glacier Guides ( a seperate oganisation) to do the glacier hike. The Glacier guides were excellent. The tour... More 

Helpful?
Thank shrekAustralia
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Thank you for leaving us a valuable review. Our check-in time is set 1 hour prior to the trip to avoid rushing customers to the helicopters. Unfortunately, not everybody is always on time and we do our best to accommodate all clients, which may cause slight delays in the gear up making it a little bit of a rush to... More 

Cypress, California
Level Contributor
30 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 6 December 2016 via mobile

After our heli hike got cancelled they were very accommodating in getting the 3 of us rebooked. We had to wait 4 hours and hope that it didn't get cancelled again for weather but we lucked out! We had a great pilot. Made us feel very safe and explained what we were seeing. We saw the fox glacier and franz... More 

Helpful?
Thank corycastro
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Thank you for taking the time to leave a review. We are glad to hear that you were able to transfer to one of our scenic flights as an alternative option after your Heli Hike was cancelled. Our pilots are highly experienced and your safety is our number priority therefore it is great that you felt completely safe for the... More 

Paris, France
Level Contributor
12 reviews
1 of 5 bubbles Reviewed 15 November 2016 via mobile

We booked a heli hike tour a couple months earlier. At the day of the trip, they told us at the office it was cancelled due to bad water. We were disappointed that they didn't called/emailed us earlier to tell that the trip was cancelled. Instead we walked the franz josef glacier walk, which was really great!!

Helpful?
Thank Janine B
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Thank you for taking the time to leave us a review. We assess the weather for our flights on the day about an hour beforehand as it can be very unpredictable here on the West Coast. We are sorry to hear that your trip was cancelled and hope that the rest of your time in New Zealand was enjoyable. Kind... More 

Lelystad, Flevoland, Netherlands
Level Contributor
588 reviews
207 attraction reviews
common_n_attraction_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed 6 November 2016 via mobile

We arrived in town at the end of the day and wanted to do a helicopter tour the next day. Even we we're here on the shoulder season they we're fully booked. So if you want to do this book in advance. We ha e no experience with the real trip...

Helpful?
Thank IvoDeRooij
TotallyTourism, Front Office Manager at The Helicopter Line West Coast, responded to this review

Thank you for taking time to leave feedback. We are sorry that we were unable to book you onto one of our tours. As November is the beginning of our peak season we are becoming fully booked and early bookings are recommended. We hope you enjoyed the rest of your trip in New Zealand and still managed to see the... More 

Travellers who viewed The Helicopter Line West Coast also viewed

Franz Josef, Westland National Park (Te Wahipounamu)
Franz Josef, Westland National Park (Te Wahipounamu)
 
Franz Josef, Westland National Park (Te Wahipounamu)
Franz Josef, Westland National Park (Te Wahipounamu)
 

Been to The Helicopter Line West Coast? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Helicopter Line West Coast and other visitors
4 questions
Ask a question
1 month ago

See all questions (4)

Questions? Get answers from The Helicopter Line West Coast staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?