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Palacio de Valle

Reparto Punta Gorda, Cienfuegos 55100, Cuba
+53 5 2580213
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Review Highlights
Nice location but poor attitude and service

The location is definitely nice and reason to visit, but the service quality was the worst in Cuba... read more

Reviewed 2 weeks ago
Markus R
The worst place to eat in Cuba!!!

The Lonely Planet guide adviced not to go in this place for a meal.. a cocktail could be sufficient... read more

Reviewed 4 weeks ago
Viktoria L
via mobile
Read all 668 reviews
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Overview
  • Excellent48%
  • Very good40%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“rooftop bar” (22 reviews)
“punta gorda” (29 reviews)
LOCATION
Reparto Punta Gorda, Cienfuegos 55100, Cuba
CONTACT
Website
+53 5 2580213
Write a ReviewReviews (668)
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All reviews
"rooftop bar"
in 22 reviews
"beautiful building"
in 30 reviews
"punta gorda"
in 29 reviews
"hotel jagua"
in 14 reviews
"moorish style"
in 9 reviews
"main floor"
in 4 reviews
"architectural jewel"
in 4 reviews
"next door"
in 8 reviews
"pina colada"
in 4 reviews
"first floor"
in 5 reviews
"amazing architecture"
in 5 reviews
"watch the sunset"
in 6 reviews
"nice view"
in 8 reviews
"spiral staircase"
in 6 reviews
"old palace"
in 3 reviews
"live music"
in 6 reviews
"gorgeous place"
in 3 reviews
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1 - 10 of 261 reviews

Reviewed 2 weeks ago

The location is definitely nice and reason to visit, but the service quality was the worst in Cuba. Staff was unfortunately arrogant and the restaurant was way too expensive for what was served. unfortunately a disappointment

Thank Markus R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The Lonely Planet guide adviced not to go in this place for a meal.. a cocktail could be sufficient to live the atmosphere of the beautiful palace (always according to the guide)... instead, we decided to go for dinner......... the building is magic.. and this...More

Thank Viktoria L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2018

We stayed for one night at the Hotel Jagua and we were pre-booked by Havanatur into the Palacio de Valle for our evening meal. Our guide and driver advised us that the food wasn't great and they ate somewhere else. The food was very bland...More

Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 26 April 2018 via mobile

Beautiful house that oozes old world charm, although we didn’t eat here, we did have drinks on the roof top bar at sunset. The band is sensational, and encourage you to join in and dance! Well worth a visit!

1  Thank Suzy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2018

Beautiful roof terrace with nice view on the sunset. Be carefull though the balustrades are run down and are parttly closed; to dangerous to protect you from falling of the roof. Once is had grandeur and the only other attraction is a band of cuban...More

Thank Eric V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2018

The Palacio was right across from our hotel. The building itself was gorgeous and opulent, the service was excellent and the food very good.

Thank Nancy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2018

This is government run and has a rather faded bureaucratic charm to it. The rooftop terrace is well worth it even if the 'bar' is lacklustre. The main restaurant is architecturally superb and we listened to some nice guitar playing, despite some noisy American men...More

1  Thank Seasonedtraveller142
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2018 via mobile

The mansion / building is beautiful. It is too bad the owner didn't live that long after it was built to enjoy it. Heart attack. The restaurant was ok. Bread and bread sticks. Salad of cabbage, tomatoes and cucumbers. I went with their fish fillet...More

Thank Where_to_travel_next
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2018 via mobile

Food was disappointing. Pricy and not worth the money. The house was fantastic though. Worth a visit. Make sure you visit the rooftop for a cuba libre to enjoy the view.

Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2018 via mobile

We came here late in the evening. Read about the place in a touristbook. WHAT A PALACE!!!!! It was incredible inside and out. Service was ok, food was below average and a bit pricy too. Came back the day after to see the rooftop terrace....More

Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Yosley R
30 March 2016|
AnswerShow all 2 answers
Response from cbullock93 | Reviewed this property |
Call either Dolores or Yolanda at Havanatur in Cienfuegos at their office there. I don't have the number but it should be available on Google.
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