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Review Highlights
Super fun

We stopped here to pan for gold, did not do the tour. Our kids (10 & 8) enjoyed the experience a... read more

Reviewed 13 November 2018
Beth B
,
Wisconsin, United States
Amazing Experience Claim Digging

This was adventurous and fun. Our guide Trenton was great. He gave us lots of history and... read more

Review collected in partnership with this attraction

Reviewed 8 October 2018
rjing111
,
North Port, Florida
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Traveller Overview
  • Excellent56%
  • Very good27%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“our tour guide”(122 reviews)
“hard hats”(14 reviews)
About
Big Thunder Gold Mine has an original tour which lasts 45-55 minutes and was founded in 1892. You see the largest display of mining equipment in the Black Hills and learn the history of the gold rush in 1876. We have two forms of panning: one is our...more
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604 Blair Street, Keystone, SD
Website
+1 605-666-4847
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All reviews our tour guide rattlesnake randy hard hats fun experience great guide gift shop a lot of fun whole family black hills panning mining flaky trenton flecks jennifer sluice panned
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1 - 10 of 902 reviews
Reviewed 13 November 2018

We stopped here to pan for gold, did not do the tour. Our kids (10 & 8) enjoyed the experience a lot. The staff was very nice and helpful. They explained the history and were hands-on when needed. I would highly recommend Big Thunder!

Date of experience: August 2018
Thank Beth B
mclaisan, Owner at Big Thunder Gold Mine, responded to this reviewResponded 4 weeks ago

Thank you so much for the wonderful review. We appreciate your business so much! Sandi

Reviewed 8 October 2018

This was adventurous and fun. Our guide Trenton was great. He gave us lots of history and explanation about the mine, the claim, the land, and the whole process. It was hard work lugging buckets of dirt and sluicing it, but it was fun to...More

Review collected in partnership with this attraction
Date of experience: September 2018
Thank rjing111
mclaisan, Owner at Big Thunder Gold Mine, responded to this reviewResponded 4 weeks ago

We are so glad you could come! It is very wonderful and a true experience of the Black Hills. Sandi A monumental review!

Reviewed 6 October 2018 via mobile

Gives a great tour of the gold mine. Very educational. Provids hard hats, which are definitely needed as part of the mine has a low ceiling. At the end, we learned about how the gold was retrieved from the ore and delivered, too.

Date of experience: September 2018
Thank klim0702
mclaisan, Owner at Big Thunder Gold Mine, responded to this reviewResponded 4 weeks ago

Thank you for the excellent review, we would love to have you return and see us again! Sandi

Reviewed 23 September 2018

The gift shop did have some cool items that I had not seen at other shops in the area. However the lady inside was not very welcoming. We brought up our item and informed her we had bought panning tickets online and then she got...More

Date of experience: September 2018
2  Thank Mary B
mclaisan, Owner at Big Thunder Gold Mine, responded to this reviewResponded 4 weeks ago

I am sorry that your experience was not a good experience. Do you remember the name of the individual who helped you. I am guessing that it was a day that we were short help which happens frequently in the off season. I apologize that...More

Reviewed 22 September 2018

The history is interesting and the mining process is informative. The mine shaft is easily walkable but you do need to wear that hard hat. Teen guide could have been much better.

Date of experience: July 2018
Thank TexasBJ
mclaisan, Owner at Big Thunder Gold Mine, responded to this reviewResponded 4 weeks ago

I apologize for your experience, do come back again and see us, I promise your experience will be much better. It is not what we usually do! Do you remember the name of the teen. Sandi

Reviewed 18 September 2018

We had a great time with the half day claim gold panning. Ross was our guide, and he was great. He assisted with every step of the process, and he even gave us the history of both gold panning and some of the more historic...More

Date of experience: September 2018
Thank meganmV8471BS
mclaisan, Owner at Big Thunder Gold Mine, responded to this reviewResponded 4 weeks ago

Thank you for the monumental review, do come and see us when you return to SD. Sandi

Reviewed 18 September 2018

This was the greatest tour and hands on Gold Panning we have ever done! They are VERY knowledgeable about they're facts, history, area. The prices are quite affordable! They let you pan for as long as they are open. The people are so nice and...More

Date of experience: September 2018
1  Thank DLCraven
mclaisan, Owner at Big Thunder Gold Mine, responded to this reviewResponded 4 weeks ago

Thank you for the 5 star review! Comw back and see us again! Sandi

Reviewed 17 September 2018

This is very much a tourist trap, but if you like history I was recommend doing it. The tour part of the mine was ok, but the history about the area and early mining was very interesting to me.More

Date of experience: September 2018
Thank Allan P
mclaisan, Owner at Big Thunder Gold Mine, responded to this reviewResponded 4 weeks ago

Thank you for your opinion. We cater to tourists, and families. I don't like to call it a tourist trap but having fun learning history. It is a hands on experience. Our audiences are a wide spectrum of people, I am glad you loved the...More

Reviewed 16 September 2018

Exceptional customer service. The entire staff is very courteous and helpful. Claim panning is an awesome experience, getting out into nature and digging for gold like the original prospectors.

Review collected in partnership with this attraction
Date of experience: September 2018
1  Thank bstussy1
mclaisan, Owner at Big Thunder Gold Mine, responded to this reviewResponded 4 weeks ago

Thank you for the monumental 5 star review! Sandi

Reviewed 14 September 2018

We were a group of adults on vacation and found this experience to be much more situated for kids than adults. If you have kids they would probably enjoy the silliness of the tour guides animated stories and splashing through water looking for cold. We...More

Date of experience: September 2018
Thank Michael M
mclaisan, Owner at Big Thunder Gold Mine, responded to this reviewResponded 4 weeks ago

Sorry your group was not satisfied with the tour. Unfortunately we have all ages of people in the group. Sometimes it takes patience when kids are on the tour. It usually amounts to plan B. That shouldn't take away the tour. If you become too...More

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Questions & Answers
Ask a question
Kelsey M
16 January 2019|
AnswerShow all 5 answers
Response from Suzanne O | Reviewed this property |
We found flakes, but my kids - ages 14, 13 loved it and had a great time. There is a separate bag you can buy to pan for gems.
0
Votes
pjholv
5 February 2018|
Answer
Response from Roberta K | Reviewed this property |
Groupon rates
0
Votes
pjholv
5 February 2018|
AnswerShow all 2 answers
Response from Roberta K | Reviewed this property |
Not sure either since we travel as a couple. You could call them, and they would answer your question. We purchased a Groupon, and I'm not sure if they have any left or not but you might want to look there to see if you... More
0
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