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Kids Quest at Cliff Castle Hotel Casino

18 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.

Kids Quest at Cliff Castle Hotel Casino

18 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
Top Selling Tours & Activities in and around Camp Verde
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555 W Middle Verde Rd Cliff Castle Casino Hotel, Camp Verde, AZ 86322-8561
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One-Hour Jeep Tour and Winery Tour Combo in Camp Verde
4WD, ATV & Off-Road Tours

One-Hour Jeep Tour and Winery Tour Combo in Camp Verde

1 review
This tour combines an off-road jeep adventure at Alcantara Vineyards, just south of Flagstaff, with a premium wine tasting. Ride a four-wheel drive jeep along off-road desert trails and visit the popular Verde Valley winery to sample local wines. Upgrade to include a horseback ride and lunch.
US$110.67 per adult
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tara b wrote a review Sep 2018
1 contribution
AWFUL!! If I could give 0 stars I would! Our son was attacked by another kid while there and we were never notified!! The only time that they called us was to tell us that they needed to charge us $2.50 for a diaper because he was out. When we picked him up the manager (who seemed to be pretty much clueless about everything) told us that our toddler had a bloody lip because he had a toy in his mouth and fell with it. Then the incident report said that he “bumped into a lego table” and got a bloody lip, so which story was correct? NEITHER! when they brought him out our baby had huge scratches across his nose, face and sides of his mouth! The manager was nonchalant and when we questioned the scratches instead of asking about it she said “well that’s what I was told.” We requested the directors info. When she called she stated that she reviewed surveillance and it showed that another kid clawed our son in the face and pushed him down. She said that the worker didn’t notice the attack which I don’t buy because how could you not notice the difference from a simple fall vs attack and where did the story about him bumping into a Lego table come from? Didn’t she notice that his face was bloody in addition to his lip? One of his scratches on his face is almost 2 inches long!! The fact that we were not notified REALLY upsets us and further proves that they are only worried about money! We want to make sure that we put this review out there so that it doesn’t happen to anyone else’s children. I would avoid this place by all means. The workers aren’t competent enough to know the difference between a fall vs bumping into a table vs a full on attack! Nor are they competent enough to notify the family. But $80 later for fees, snacks, dinners, etc they were competent enough to swipe our bank card! We will NEVER return!
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Date of experience: September 2018
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Response from KQCQ, Guest Relations Manager at Kids Quest at Cliff Castle Hotel Casino
Responded 3 Jan 2019
Thank you for your input, Tara. Receiving feedback from parents helps us identify areas that require improvement. We are sorry that your visit was unsatisfactory. We understand your frustration and we are investigating the sequence of events that led up to your interaction with our staff. It is my understanding that you have spoken with the center director at length, and you will also be getting call from our operations team at the corporate level. If you prefer to reach out to us, please call 1-800-941-1007
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Chela92 wrote a review Aug 2018
Charlotte, North Carolina16 contributions2 helpful votes
My kid loves it here, he’s 10 years old and comes about 2 xs a year since he was 3 years old. He’s loved it since he was small . Well done to the smiling staff
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Date of experience: August 2018
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Response from KQCQ, Guest Relations Manager at Kids Quest at Cliff Castle Hotel Casino
Responded 3 Jan 2019
Thank you for your kind review! We are so glad to hear that Kids Quest has been a source of fun for your family, and we hope to continue to meeting your expectations. We hope to see you again soon!
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Denise S wrote a review Apr 2017
2 contributions8 helpful votes
whenever we go to the casino, my kids are so happy to go play here. the rates are great, we get adult time while the kids are close, and they love the area to play/ run around in!!!
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Date of experience: November 2016
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Response from KQCQ, Guest Relations Manager at Kids Quest at Cliff Castle Hotel Casino
Responded 30 Jan 2018
Thank you for your review Denise. We are thrilled to hear that your experience with Kids Quest was a good one! Please visit us again soon!
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bettylousaavedra wrote a review Mar 2017
Phoenix, Arizona10 contributions2 helpful votes
The kids are secure in their fun while the adults play in the casino. the games are sorta out dated, and i have never won but the buffee was good and clean
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Date of experience: March 2017
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Response from KQCQ, Guest Relations Manager at Kids Quest at Cliff Castle Hotel Casino
Responded 30 Jan 2018
Thank you for your review Betty Lou. We are happy to hear that your Kids Quest and Cliff Castle experience was a good one. Please visit us again soon!
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Jason L wrote a review Sep 2016
Camp Verde, Arizona20 contributions5 helpful votes
The only drawback is the line waiting at the beginning. I would recommend a couple of Kiosks to expedite the process. Staff is very friendly, children really enjoy the activities offered.
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Date of experience: September 2016
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Response from KQCQ, Guest Relations Manager at Kids Quest at Cliff Castle Hotel Casino
Responded 30 Jan 2018
Thank you for your review Jason. It is always great to hear that children are enjoying their time with us! Please visit us again soon!
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