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Address: 74-5450 Makala Blvd Ste E101, Kailua-Kona, Island of Hawaii, HI 96740-2725
Phone Number: +1 808-329-2727

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Dirty tools caused an infection

Worst customer service out of any place I have EVER been to. My manicure was disgusting. I nicked my pinkie nail and instead of fixing it, the girl just kept adding polish until I... read more

1 of 5 bubblesReviewed 3 July 2016
Ellen B
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8 Reviews from our TripAdvisor Community

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Showing 8: English reviews
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 3 July 2016

Worst customer service out of any place I have EVER been to. My manicure was disgusting. I nicked my pinkie nail and instead of fixing it, the girl just kept adding polish until I had to ask her to redo it. My pedicure came out fine, but I have an infection from the tools in my big toe and this... More 

Helpful?
1 Thank Ellen B
A TripAdvisor Member
1 of 5 bubbles Reviewed 13 May 2016 via mobile

Went with a girlfriend while on vacation a week ago. We both got manicures, I got gel. I am used to a gel manicure lasting 2 -3 weeks since I'm a bartender and regular manicures chip the next day. The girls were super unprofessional. Yelling at each other from the front room and back room. When I asked my nail... More 

Helpful?
Thank A TripAdvisor Member
Kailua-Kona, Hawaii
Level Contributor
42 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 21 February 2016

Went to have a pedicure with my 80 year old father. His toe nails looked like claws. Ordered the deluxe which they said was 30-40 minutes. The dragon lady that did his feet barely clipped his nails was done in about 20 minutes and moved on to her next customer. I had to ask the manager twice to have her... More 

Helpful?
Thank RKL3
Edmonton, Canada
Level Contributor
25 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 16 February 2016

If you are looking for manicure/pedicure to avoid the Hotel prices - this is the place. Very busy, staff are friendly and the pedicures are wonderful!

Helpful?
Thank Deb N
Florida
Level Contributor
276 reviews
115 attraction reviews
common_n_attraction_reviews_1bd8 94 helpful votes
1 of 5 bubbles Reviewed 12 July 2015 via mobile

I was a walk-in pedicure customer and upgraded to the deluxe service with a sea salt scrub and hot towel wrap. The sea salt scrub was nice. The hot towels were only wrapped around my lower legs and not my feet. The was weird...it was a deluxe pedicure and the towel treatment would be beneficial on my feet, not my... More 

Helpful?
Thank Annie143Florida
Tijeras
Level Contributor
27 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 18 January 2015 via mobile

Teri did a great pedicure, but the calf and foot massage was excellent! Not only that but she only spoke English during the whole visit (I think speaking a different language in front of customers is rude)

Helpful?
Thank HigherRoad
San Francisco, California
1 review
common_n_attraction_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 25 August 2013

I've been going to Nail Trixx for years and usually get my eyebrows done here. Women around town still refer me to this salon to get by eyebrows waxed due to their low prices and quickness. However, I wasn't so lucky when I recently went there to get them done. The lady who waxed them put me through a lot... More 

Helpful?
9 Thank justanordinarylady
wClarion
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 17 August 2012

This place is filthy and customer service is non-existent!!! One employee was especially unfriendly and no customer rapport! No attempt made to converse and manicure was sloppy. Only one coat of polish applied and no top coat, no offer to dry the application. TERRIBLE business!!!

Helpful?
4 Thank hulababe0

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