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Jewel Cave National Monument

11149 US Hwy 16, Building B12, Custer, SD 57730
+1 605-673-8300
Website
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Review Highlights
Cool stuff

Brought my 21 year old. We dressed in 3 layers because we like to be warm. Like her 13 year old... read more

Reviewed 5 June 2016
Scott B
,
Plymouth, Minnesota
Great rainy day activity

We did Jewel Cave on a rainy afternoon when we knew we wouldn't want to be doing anything outdoors... read more

Reviewed 4 June 2016
Scott_Y895
,
Cincinnati, Ohio
Read all 979 reviews
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Overview
  • Excellent58%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“scenic tour” (225 reviews)
“bacon” (24 reviews)
“longer tour” (19 reviews)
Open Now
All hours
Hours Today: 08:30 - 16:30
LOCATION
11149 US Hwy 16, Building B12, Custer, SD 57730
CONTACT
Website
+1 605-673-8300

Similar Things to Do in Custer

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Reviews (979)
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231 - 240 of 979 reviews

Reviewed 5 June 2016

Brought my 21 year old. We dressed in 3 layers because we like to be warm. Like her 13 year old sister whom I brought last year, she was intrigued by life underground. Our ranger was very informative and passionate and I appreciated the fact...More

Thank Scott B
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for the kind words about your cave tour experience! Our staff this year is doing a wonderful job of personalizing their tours and making even stronger visitor connections. Believe it or not, we do use the same tour outline with each guide and...More

Reviewed 4 June 2016

We did Jewel Cave on a rainy afternoon when we knew we wouldn't want to be doing anything outdoors. The Scenic Tour sells out quickly, so plan to go and buy tickets for a tour and then come back late for your tour. Beautiful rock...More

Thank Scott_Y895
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Wonderful advice! At the present time, the Monument is not able to take any advanced reservations; however, we are working on this service and hope to have it available before the end of summer. Until then, we are encouraging visitors with the same information ......More

Reviewed 3 June 2016

We (my husband and I plus a couple of younger women friends), wanted to take in as much of our short vacation and do as much as possible. We arrived at Jewel Cave and found there were experiences for both our friends and us. Our...More

2  Thank mnfeline13
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for the fantastic review. We often hear questions from visitors about the various cave tours, which one is best ... which one is for kids ... etc. Your review will definitely help others understand that multiple tours create opportunities for most everyone. The...More

Reviewed 2 June 2016 via mobile

We spent 3 days in Custer. On our only cold rainy morning we drove about 20 minutes to the Jewel cave. We went on a 10:00 am tour. There were only 6 people plus the ranger/guide and his volunteer assistant. The waiting area had some...More

2  Thank Pamela G
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for taking the time to provide your feedback about Jewel Cave. Yes, rainy days and hot summer days seem to attract larger audiences ... so, we are happy to read that your group was smaller and offered a much more intimate experience. We...More

Reviewed 29 May 2016

We stopped here on our way to Custer. Very cool cave 3rd longest in the world. Its a bit chilly down there. You will be 379 feet below the surface. Would tour it again.

1  Thank anissa48
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

We're so glad you stopped ... hope you had a good time. We encourage you to keep visiting NPS sites this summer. The agency is celebrating 100 years in 2016. Happy traveling ...

Reviewed 27 May 2016 via mobile

Because of the elevator problems, we can't got he tickets in the morning. Fortunately they repaid the elevator during the day and we did it late afternoon. Friendly people at the front desk. Our walk down went good and interesting. We had some kids and...More

Thank derekkotara
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for sharing your comments. We apologize for the elevator issue this past month. There have been just a few occasions of elevator issues in 2016, and the most recent situation dealt primarily with inclement weather in the area. Unfortunately, this happens every once...More

Reviewed 24 May 2016

I had not been to the Jewel Caves since I was a teenager, so either I didn't remember how big it was or perhaps they have opened up more of the cave for viewing. We took the long tour which lasted about 1 1/2 hours...More

Thank flibgib
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

First and foremost, welcome back to Jewel Cave. We often read reviews from visitors that haven't visited the Monument for decades ... and, we are always anxious to read their thoughts. Did they remember certain formations? What has changed since their last visit? Was the...More

Reviewed 23 May 2016

I've only been on one cave tour before. It was Carlsbad Caverns, and I was about 12 years old, so it's been a while. I remember it being amazing, though, so I wanted my children to experience a cave tour. My 15 and 13 year-old...More

Thank Tamara H
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for the wonderful review! Our staff enjoys reading these types of reviews on TripAdvisor, as it helps us know if we are providing solid interpretive services or not. We're glad to read that your daughters seemed to enjoy the tour and experienced Jewel...More

Reviewed 22 May 2016 via mobile

These are some of the most beautiful and special caves I have ever seen. It is truly a special place. There are various types of tours available and all of them are very interesting and beautiful. The caves feature beautiful crystals and other hidden treasures....More

Thank Arianna F
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Wow ... we are truly appreciative of the kind and supportive comments. Our staff does take pride in helping each and every guest, and they thoroughly enjoy trying to engage their audiences on the cave tours. You can be assured that we will pass along...More

Reviewed 19 May 2016 via mobile

Awesome tour with knowledgeable ranger. I've been to several caves and Jewel Cave is truly the misting interesting so far. Lots of walking down and up. Wear a jacket, shoes with tread and light gloves for holding the metal hand railing.More

Thank Yellowtrike
NPSParkRanger, Public Relations Manager at Jewel Cave National Monument, responded to this review

Thank you for the wonderful review. We always enjoy reading about visitor experiences, especially when the individual enjoyed the tour, visitor center staff, exhibits, etc. By the way, you offered some excellent advice to future visitors ... helping them plan for the tour experience. Happy...More

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Questions & AnswersAsk a question
R5210XAsteveh
We will be in South Dakota for several days May11-15, 2017. Since there is no advanced ticket purchase, is it advisable to get tickets in the AM then visit Devils Tower and return for an afternoon tour. What is the latest afternoon scenic tour?
29 April 2017|
Answer Show all 3 answers
Response from mrpetsaver | Reviewed this property |
Devils tower is a little far. I would suggest visiting The Mammoth Site which is nearby and in an interesting historical town.
0
Votes
Marie W
We are planning on going to Jewel Cave on July 9th, 2017. We are staying in Rapid City on the 8th and Casper on the 9th. We have one day to explore the Black Hill area - Mount Rushmore (first thing that morning), then 1880 Train, and lastly Jewel Cave that afternoon. My daughter did a long report on Jewel Cave for school. We would hate to miss the cave. When do you think your reservation system will be up and running?
22 April 2017|
Answer Show all 3 answers
Response from mrpetsaver | Reviewed this property |
I would suggest you call the visitor center and ask: (605) 673-8300
2
Votes
Riley D
I plan on visiting in a couple days, and I understand this cave is commonly used as a hibernaculum/roost for bats. I was wondering if there is any way I could see some when I visit, despite it being spring.
19 March 2017|
Answer Show all 5 answers
Response from NPSParkRanger | Property representative |
Very good question ... Most visitors do not see any bats while visiting Jewel Cave National Monument. In the early summer and early fall seasons, bats have been observed on the Historic Lantern Tour route. Since bats... More
0
Votes