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Address: 611 Parkway Ste F15, Gatlinburg, TN 37738-3264
Phone Number:
+1 865-436-5935
10:00 - 20:00
Closed now
See all hours
Sun - Thu 10:00 - 20:00
Fri - Sat 10:00 - 22:00

TripAdvisor Reviewer Highlights

Read all 152 reviews
Visitor rating
  • 35
  • 46
    Very good
  • 42
  • 19
  • 10
Nice Break

Some interesting shops and nice place to take a break. Went with another couple stopped at several shops. Will return

3 of 5 bubblesReviewed 19 November 2016
Waynesboro, Virginia
via mobile
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152 Reviews from our TripAdvisor Community

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Time of year
Showing 152: English reviews
Alpine, Alabama
Level Contributor
80 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 1 January 2017

I love the mountain feel and nostalgic atmosphere to this place! So many unique stores to check out, from The Rhythm Section to a magic shop to a small arcade and much more. There's an elevator, an escalator system and stairs going up several floors with a beautiful fountain that goes all the way up to the top. I hope... More 

2 Thank Ronnie C
Johnson City, Tennessee
Level Contributor
64 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 13 December 2016 via mobile

My dad and I stopped by this place twice. It is a unique little mall with a few shops on each floor. One thing to watch out for is if you ride the escalators , they only go in one direction. If you have trouble with stairs, the elevator is better. Check out the indoor waterfall with the pond at... More 

Thank Amanda B
Waynesboro, Virginia
Level Contributor
196 reviews
83 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 19 November 2016 via mobile

Some interesting shops and nice place to take a break. Went with another couple stopped at several shops. Will return

1 Thank Va5traveler
Level Contributor
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 November 2016 via mobile

My husband n I love everything it has to offer, the Woods n stores n all, it's very beautiful n relaxing and a lot to see n do and awesome food have been there 3 times this year, last 2 times was in Sevierville, Pigeon Forge n Gatlinburg, we want to go back in a month for our honeymoon if... More 

1 Thank Christy D
Level Contributor
28 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 29 October 2016

I like the Mountain Mall. It's one of the few places that hasn't changed since my childhood. A lot of people think it's too dark and dreary inside but I think it looks rustic and appropriate for the mountains. The last time I was there it seemed to have more stores than my last visit and there were lots of... More 

3 Thank Brynn63
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 18 October 2016 via mobile

I have never left a negative review online before this. We visited here today and it was completely disappointing. I honestly cannot recommend a single positive thing about it. The interior feels claustrophobic and creepy. The stores were not interesting or well displayed at all. Huge waste of real estate.

1 Thank Brenda A
Level Contributor
334 reviews
141 attraction reviews
common_n_attraction_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed 23 September 2016 via mobile

This place has been there for a while and it shows. Nothing like it was in its heyday. No real compelling reason to shop here unless weather conditions are unfavorable

1 Thank Smkymtntroutman
Fort Wayne, Indiana
Level Contributor
27 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 8 September 2016

The Mountain Mall had 5 floors with small shops. It was very unique. Everyone that worked there was very friendly.

2 Thank Jane1554
Mount Pleasant
Level Contributor
29 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed 8 September 2016 via mobile

Honestly, this mall sorta creeped us out. It was small, having only 3-4 (if that) shops on each floor. Many were an abundance of items, from a boot shop to souvenirs. It did not have much to look at and was extremely small. Skip this and head to tanger outlets in Pigeon Forge if you want to do some shopping.

1 Thank BHodge6
mansfield, oh
Level Contributor
173 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 8 September 2016 via mobile

This building is not what you consider a traditional mall. The way it is laid out is weird. We ran into some shady characters while here. The stores are not so great. Don't waste your time here unless you just want a place to cool off.

1 Thank james6764

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Typical questions asked:
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  • Is there a restaurant or café onsite?