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Address: 409 Parkway, Gatlinburg, TN 37738
Phone Number:
+1 865-436-5504
Website
Today
11:00 - 18:00
Closed now
See all hours
Hours:
Sun - Sat 11:00 - 18:00

TripAdvisor Reviewer Highlights

Read all 22 reviews
Visitor rating
  • 11
    Excellent
  • 2
    Very good
  • 0
    Average
  • 2
    Poor
  • 7
    Terrible
Neat store

We were just passing by this store in Gatlinburg and I noticed a beautiful candy dish in the window. My new hobby is looking for old candy dishes. We entered and were greeted by... read more

5 of 5 bubblesReviewed 11 January 2017
roxanne a
,
Union, Kentucky
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22 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Union, Kentucky
Level Contributor
11 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 11 January 2017

We were just passing by this store in Gatlinburg and I noticed a beautiful candy dish in the window. My new hobby is looking for old candy dishes. We entered and were greeted by a man (Dan) and just started to look around. Of course i went to the candy dish I saw in the window. Soon Dan started to... More 

Helpful?
Thank roxanne a
Nashville, Tennessee
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 November 2016 via mobile

My visits at Morton's have always been more than pleasant. Morton's is a family owned antique store. It is not a junk store or a secondhand used store like many "antique" stores that people visit these days. I've spent thousands of dollars at the Morton's antique store and have been more than satisfied with all of my purchases. It is... More 

Helpful?
Thank michaelhI9862OA
Woodbridge, Virginia
Level Contributor
188 reviews
68 attraction reviews
common_n_attraction_reviews_1bd8 90 helpful votes
2 of 5 bubbles Reviewed 6 November 2016

Reading the reviews for this place I had expected this, but it was still very disappointing. We came to Morton's Antiques in the middle of the day and had to turn around and leave because they were closed (they had forgotten to turn the lights off so it looked open). They really need to hire someone to help out when... More 

Helpful?
Thank Nymph74
A TripAdvisor Member
5 of 5 bubbles Reviewed 7 October 2016 via mobile

My intent with this review is explain away all the bad reviews of this store. I too waited several days to catch this store open, however, once I was able to make it in, I learned it is FAMILY owned and operated. They are sometimes closed odd hours due to appointments and taking care of children. So be understanding to... More 

Helpful?
2 Thank A TripAdvisor Member
Midwest
Level Contributor
38 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
1 of 5 bubbles Reviewed 28 August 2016 via mobile

Had stopped in this shop several years ago and thought items were overpriced but decided to check it out again since it had been awhile. The doors were locked when we arrived although it was during their posted open time. Another couple was also waiting. When the door was finally opened the owner(?)was speaking loudly on the phone and didn't... More 

Helpful?
8 Thank GracieMidwest
Birmingham, Alabama
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 24 August 2016

Looking forward to browsing this store, but the owner was leaving at 1100 am and when i said hi are you locking up for the day, he just turned and walked away without acknowleging me. Very dissappointed.

Helpful?
4 Thank Annvaph4
Toledo, Ohio
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 11 August 2016 via mobile

Attempted to bust daily by our hotel. First 5 Days no one was there during the posted hours. Many others attempted to visit as we did. Finally on day 6 the "open"light was on. Went to the door, sign said back in 3 minutes. Waited 10, guy finally showed up and did not want to let us in unless we... More 

Helpful?
4 Thank Mark R
Sumter, South Carolina
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 May 2016 via mobile

I thought the owner was very friendly and helpful when I went in there. He has such beautiful, expensive things in there so I don't blame him for not wanting any kids in there. His chandeliers are the most beautiful I've ever seen!!! I am coming back this Fall to buy 2 of them. We didn't have enough room in... More 

Helpful?
1 Thank Jennifer C
San Diego, California
1 review
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 12 March 2016

We purchased a chandelier and it was delivered with a defect which Mr. Morton would not offer any assistance with. He talked to me in such a curt and demeaning way and insulted the professional competence of our licensed electrical contractor. He finally agreed about four months ago to about 10% of the repair and double installation costs and that... More 

Helpful?
5 Thank Patricia C
A TripAdvisor Member
1 of 5 bubbles Reviewed 6 November 2015 via mobile

Looked interesting from the outside but once inside felt extremely uncomfortable. Guy was rude and condescending. Also told our 11 year old who wasn't interested in the least to be in the store let alone touch anything. Guy watched us the entire time like we were going to steal something. This store has been in the same spot for years... More 

Helpful?
6 Thank A TripAdvisor Member
vanessa m, Owner at Morton's Antiques, responded to this review

"I'm sorry you feel your experience was less than optimal during your recent visit. We are committed to delivering excellent service to our customers at all times and want them to feel comfortable whenever they are in our store. We take great pride in our inventory of unique and interesting items, and, also, do everything we can to maintain a... More 

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