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Pepper Palace

Certificate of Excellence
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Get directions
Address: 611 Parkway Ste D10, Mountain Mall, Gatlinburg, TN 37738-3246
Phone Number:
+1 865-436-5577
10:00 - 21:00
Closed now
See all hours
Sun - Sat 10:00 - 21:00

TripAdvisor Reviewer Highlights

Read all 151 reviews
Visitor rating
  • 111
  • 34
    Very good
  • 5
  • 0
  • 1
My KIDS insist on visiting every time!

My kids insist on going here every time we are in the area, they absolute love the free sampler bar. The staff here always interacts with the kids and are kind and generous in a... read more

5 of 5 bubblesReviewed 4 weeks ago
Kristi J
Louisville, Kentucky
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151 Reviews from our TripAdvisor Community

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Time of year
Showing 151: English reviews
Louisville, Kentucky
Level Contributor
26 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

My kids insist on going here every time we are in the area, they absolute love the free sampler bar. The staff here always interacts with the kids and are kind and generous in a natural way. We love to stock up on salsa, dips and marinades whenever we go. If shopping in the area, make this one of your... More 

Thank Kristi J
Level Contributor
58 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 20 December 2016

Even though some of the items are a bit pricey, we do still stop in every year and purchase a few items that we cannot purchase anywhere else. Place is clean, staff is nice, they have a lot of samples put out. They carry anything from hot sauce, jelly, pickled items....huge selection.

Thank Vicki H
Fort Mitchell, Alabama
Level Contributor
15 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 December 2016 via mobile

I'm so happy we found this shop in The Village in Gatlinburg! They have all kinds of hot sauces and jellies. I tried the apple jalapeño jelly and was pleasantly surprised. The mix of sweet apples and jalapeño flakes makes the most delicious jelly. My only regret is not sampling the other jellies. I'm so happy I can reorder online.

Thank Elizabeth H
Woodbridge, Virginia
Level Contributor
188 reviews
68 attraction reviews
common_n_attraction_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed 6 November 2016

The Pepper Palace has some amazing hot sauces! You can try pretty much everything (they have some of them behind the counter, so just ask). We ended up with 3 bottles!

Thank Nymph74
Portsmouth, Ohio
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 October 2016

My son had heard of this place from a friend. So we went there and was able to try the hottest hot sauce he has ever tasted. what I was impressed with is how friendly and helpful the lady behind the counter was! She even gave my son a free water because she felt bad that his mouth was on... More 

Thank Y2416BMlaurac
1 review
5 of 5 bubbles Reviewed 5 October 2016 via mobile

this place has a good salsa and hot sauce for all. sweet or heat, both. hot sauce from mild to scorchin

Thank Christopher W. F
Level Contributor
24 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 24 September 2016 via mobile

Always stop by the pepper palace because my daughter loves hot items. I tried the salsa that was level 10 out of 1-10 and cried like a baby, my daughter tried the salsa lable 24 "DEATH BY SALSA" and she just laughed at me. Great selection and knowledgeable staff.

Thank Jsnichols34
Plantation Florida
Level Contributor
139 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 23 September 2016

Free chips to try many samples, from mild to burn your mouth off where you need to sign a waiver first. Take your time, try a few samples. The guy behind the counter can also help. If you try something too hot, they sell milk for a couple bucks. The Gatlinburg Tennesse hot sauce has good flavor, it's one of... More 

Thank robvia
Lewisberry, Pennsylvania
Level Contributor
130 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 1 September 2016

I like it hot so this place drew me in. Lots of samples to try for free. I made sure I started mild and worked up knowing when I went for the hot hot stuff it would do me in. My wife picked the mango wing sauce. I decided not to add to my collection LOL.

Thank BoscoW52
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 15 August 2016

I love I got to sample the different salsa's and hot sauce. The staff was wonderful and very entertaining also.

2 Thank Helen A

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?