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Wild Bear Falls Waterpark

915 Westgate Resorts Rd, Westgate Smoky Mountain Resort & Spa, Gatlinburg, TN 37738-5155
+1 865-430-4800
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Review Highlights
Love it!

We are owners at Westgate Resorts and love spending our vacation here. Our daughter would spend... read more

Reviewed 2 weeks ago
Britany H
via mobile
Tubing on the lazy river was fun!

We spent half the day there! We loved the place and wil return! We had so much fun getting wet... read more

Reviewed 3 weeks ago
carousel27
,
Grove City, Ohio
Read all 367 reviews
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A mountain-themed, world-class family indoor water park, Wild Bear Falls at Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, features a state-of-the-art retractable roof, taking Mother Nature out of the equation! Guests can enjoy comfortable conditions year round. Imagine splashing in the heated water when it's freezing outside! At more than 60,000 square feet, Wild Bear Falls is the largest indoor water park resort in the South and the fifth largest in the country. A total of 300,000 gallons of water flow through Wild Bear Falls daily. An idyllic break for both parents and kids, Wild Bear Falls offers an atmosphere that sets aside bonding time and a safe, supervised yet independent kid-friendly atmosphere that allows parents a chance to relax with children visible nearby. Lodging and accommodations are available at both Westgate Smoky Mountain Resort and River Terrace Resort. Attractions at Wild Bear Falls include a lazy river, a variety of different slides, an amazing treehouse play feature that dumps gallons of water periodically and more. Plus, a snack bar.
  • Excellent49%
  • Very good26%
  • Average18%
  • Poor4%
  • Terrible3%
Travellers talk about
Open Now
All hours
Hours Today: 11:00 - 21:00
LOCATION
915 Westgate Resorts Rd, Westgate Smoky Mountain Resort & Spa, Gatlinburg, TN 37738-5155
CONTACT
Website
+1 865-430-4800
Write a Review
Reviews (367)
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1 - 10 of 364 reviews

Reviewed 2 weeks ago via mobile

We are owners at Westgate Resorts and love spending our vacation here. Our daughter would spend everyday in the water park. The staff is wonderful! The park is always clean! The snack bar is delicious!

Thank Britany H
Reviewed 3 weeks ago

We spent half the day there! We loved the place and wil return! We had so much fun getting wet under the waterfall bucket and my husband loved the water slide!

Thank carousel27
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this reviewResponded 2 weeks ago

Thank you so much for the great review! We are delighted to hear that you and your family had an excellent visit, and we look forward to welcoming you back soon. Sam

Reviewed 3 weeks ago

Went with my wife and 6 y/o daughter. First day we stayed almost all day long and had a blast. Park is clean and perfect size and attractions for a 6 year old. We had breakfast upstairs (30 bucks for all you can eat) and...More

Thank NorthsidePK
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this reviewResponded 2 weeks ago

Thank you so much for taking a moment to share your thoughts with us. We are so glad you and your family enjoyed your visit, and we look forward to your future visits. Sam

Reviewed 4 weeks ago via mobile

I would never recommend this place. My daughters were exposed to a parasitic worm (roundworm) in their pool. Absolutely disgusting and experienced diarrhea after swimming there. Don't waste your time or money!!!!!!! Customer service is also nonexistent!!!

1  Thank ab23117
Reviewed 4 weeks ago

is a great place to play and swim indoors. don't have to worry about the rain, its indoors. lazy river to float in and 2 tube slides to down in. snacks and bar.

Thank Anthony M
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this reviewResponded 4 weeks ago

Thank you for your 5-star review of our water park. We strive to provide the best water park experience for our guests to enjoy in. We hope to see you back soon! Carolina

Reviewed 5 weeks ago

The place was a little small, it's great if you have small kids. Some of the hot tubs jets didn't work. But the place still was nice.

Thank TROY D
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this reviewResponded 4 weeks ago

Thank you for your review. We regret to hear that you may have experienced some displeasure during your visit. We certainly aim to please families of all sizes and hope that you give us another chance to exceed your expectations in the future. Luna

Reviewed 16 August 2017 via mobile

We were in town again and decided to come back for summer more fun. I saw some reviews complaining of the size or the amount of attractions, but you can see the place before you pay to get in, so it sounds like they just...More

1  Thank Philip G
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this reviewResponded 4 weeks ago

Thank you for visiting us. Providing our guest with a fun fill day is our main goal. Nothing pleases us more thank knowing your visit was better than you expected and that our staff was professional and polite. We hope the next time you visit...More

Reviewed 13 August 2017 via mobile

My son enjoyed it. It was basic for an indoor water park. Zero wow. Lots of floating debris from people's feet from walking in and out.

Thank turkessa c
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this reviewResponded 5 weeks ago

Thank you for your review. We are happy to hear your son enjoyed the visit. We appreciate your feedback as we are always looking to improve. We hope to meet all your expectations on your next visit. Allie

Reviewed 28 July 2017

It's free to owners, that's why we used it. Grandchildren loves it. Can't afford to eat there because it's to expensive.

Thank bonnielg2015
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this reviewResponded 5 weeks ago

Thank you for visiting us. It is great to hear you were able to enjoy our water park. We hope you visit us again soon. Allie

Reviewed 27 July 2017

We stayed at the resort so this was included as part of our package. The kids really love to cool off on the waterslides while the parents float on the lazy river.

Thank Doug S
WestgateGuestRels, Guest Relations Manager at Wild Bear Falls Waterpark, responded to this reviewResponded 5 weeks ago

Doug, thank you so much for the 4-star review! We are so glad you and your family had a great time, and we hope you'll visit us again soon! Sam

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Ask a question
Questions & Answers
Oleana B
22 July 2017|
AnswerShow all 3 answers
Response from WestgateGuestRels | Property representative |
For our owners, it is free. For non-owners, the one-day admission is $18.95, three-day admission is $39.95, and the five-day admission is $66.95. All prices are per person.
0
Votes
Savannah B
8 July 2017|
AnswerShow all 8 answers
Response from WestgateGuestRels | Property representative |
You can stay off site and still be able to go to our water park as long as you purchase admission tickets.
0
Votes
Lisa F
1 April 2017|
Answer
Response from Danny R | Reviewed this property |
yes it does
0
Votes