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I was so happy to take a tour of the city from a bird's eye view. The bar on the deck was a nice place to enjoy a drink. Philly Fred was there to show me around and his explanations made my trip!
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Date of experience: December 2019
Helpful
Amazing sight to come check and see Philly from high up. Jim was super helpful for a quick tour and even recommended cool spots in the area to go see!
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Date of experience: August 2020
Helpful
Response from Rob N, Manager at One Liberty Observation Deck
Responded 2 Sep 2020
Thanks so much for the positive review! We're glad Jim could help you out.
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The idea is great, and I love observation decks. But covid makes everyone so stressed out and angry. So try telling young children to not run or yell or climb the railings. Then also to put their mask over their nose and don’t get so close to the other people. And if you think you could maybe ease up on the poor kids because there are no people at all up there with you, forget it. The staff are more than happy to point out that your kids aren’t being perfect. In a completely empty observation deck. So yeah. Not worth it. …
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Date of experience: August 2020
Helpful
Response from Rob N, Manager at One Liberty Observation Deck
Responded 2 Sep 2020
Our top priority is the safety and well-being of our guests. We really do everything we can to create a positive environment for our visitors during a challenging time.
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Came here just to fill time before checking in. The views were nice but it’s a bit boring once you walk around half of it. Went during covid so social distancing is a thing, and they are being cautious of that even during the elevator ride up. Would I go again, no.
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3 Helpful votes
Helpful
Response from Rob N, Manager at One Liberty Observation Deck
Responded 2 Sep 2020
Thanks for the feedback. We're always looking for ways we can improve. If you'd like to submit a suggestion, feel free to fill out the contact form on our website. Hope to see you again soon!
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We preordered online and saved a few dollars. Everything was very clean and fairly empty. We were the only people up on the observation deck when we got there, and had it to ourselves for a good 20 minutes. Easily able to stay socially distant. Views all around were really impressive. We've been to decks like this in Boston, NYC, Vegas and Niagara Falls, so for me I can take it or leave it. My husband and our daughter like them though, which is why I went. Plus, it was 94 degrees out, AND a lot of things were closed due to Covid, so we had some extra time in our itinerary. Bathrooms and a soda machine on the top deck, as well as chairs and tables throughout the area. Cute gift shop upon exiting. We entered one way from the street, and exiting the opposite direction, into the mall (where there was a Bloomingdale's outlet, which was nice!)…
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Date of experience: July 2020
Helpful
Response from Rob N, Manager at One Liberty Observation Deck
Responded 2 Sep 2020
Thanks so much for the nice review. We're glad you had a good time and hope you can come back and visit us again very soon.
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