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Address: 401 Chestnut St, Omni Hotel at Independence Park, Philadelphia, PA 19106-2425
Phone Number: +1 215-931-4248
Description:

Lux Spa and Fitness at the Omni Hotel at Independence Park

• Address

401...

Lux Spa and Fitness at the Omni Hotel at Independence Park

• Address

401 Chestnut Street

Philadelphia, Pennsylvania 19106

• Hotel Phone : 215-925-0000

• Hotel Fax : 215-925-1263

• Spa Phone: 215-931-4248

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TripAdvisor Reviewer Highlights

Read all 12 reviews
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  • 3
    Excellent
  • 0
    Very good
  • 1
    Average
  • 2
    Poor
  • 6
    Terrible
Go somewhere else!

I received an email with a coupon for 50 dollars for 50 min for the week that I was there. They wouldn't honor it even though the coupon said nothing about previous booking. I... read more

2 of 5 bubblesReviewed 13 March 2012
jcswq
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12 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Cherry Hill, New Jersey
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 8 May 2012

I received the best massage ever at Lux. I've been to the Water Club (which is beautiful) and the Bellevue, but the Omni by far was the best massage ever. I had a facial. I thought the pricing was good for the value and the amenities were nice. The people at the desk and everyone was really pleasant. It was... More 

Helpful?
Thank Elisa4000
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 13 March 2012

I received an email with a coupon for 50 dollars for 50 min for the week that I was there. They wouldn't honor it even though the coupon said nothing about previous booking. I went with a group. We live nearby and we won't be going back..they did let one girl in our group use it because she had booked... More 

Helpful?
1 Thank jcswq
Philadelphia, Pennsylvania
1 review
5 of 5 bubbles Reviewed 6 March 2012

I'm not quite sure I understand the "awful" part of this experience. My experience at lux spa and fitness was exactly what I aimed for and more. The staff was extremely friendly and there was no wait. I am not one to write many reviews but this experience was one to rave about. The spa room is beautiful and the... More 

Helpful?
Thank spagirl60795
pennsylvania
Level Contributor
28 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
1 of 5 bubbles Reviewed 22 February 2012

Purchased the deal on living social for 1 hr of services (30 min facial and 30 min massage) Both services, with 2 different people, each lasted 22 minutes. Did not get what I paid for. No A/C, extremely hot. In basement of hotel - would not go back, would not recommend - even if it was free.

Helpful?
Thank scoochy12
Philadelphia, Pennsylvania
1 review
5 of 5 bubbles Reviewed 16 February 2012

My boyfriend got me the valentine special. Much needed. The AVEDA treatment was by far the best I've ever recieved. I am always hesitant because AVEDA sometimes causes me to break out but this was extremely beneficial. I have sensitive skin and it did not cause ANY break outs. Massage was amazing. 80 minutes to the dot. I would encourage... More 

Helpful?
Thank ali b
DC
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 3 February 2012

This place is odd -- we have been repeatedly charged for services that we did not receive, and had to have them reversed by Amex. Last month, they charged us $400 for services on January 17, but we were 150 miles away that day. I can't explain it, and have called the hotel manager to complain about them.

Helpful?
Thank bigheadedwonk
Gulph Mills, Pennsylvania
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 29 December 2011

Spend your money elsewhere! I had a Rue La La voucher for a friend and I, two facials. Facial was decent (steamer was broken) and I thought maybe everyone on Yelp, Google and here were being harsh. But, unfortunately I was wrong. After paying $50.00 for each voucher I was charged an additional $60.00 with out authorizing this. Calling my... More 

Helpful?
1 Thank hehk215
Manville, New Jersey
Level Contributor
203 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed 23 December 2011

First and foremost, the Average rating I gave has nothing to do with the quality of the massage I received, which I would rate as Excellent. I have read several reviews about this establishment, both on Trip Advisor, and elsewhere. In all cases, the reviews were not flattering whatsoever. However, I only realized that after I paid $45 for a... More 

Helpful?
1 Thank LYNNIE72
Philadelphia, Pennsylvania
1 review
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 19 October 2011

BUYER BEWARE! I have been to Lux Spa a few times over the last year. Yes, all of those times have been during Spa Week. The services themselves were okay. I did have a great facial from Olga, but that is where it ends. I had the WORST massage that I have ever had in my entire life I did... More 

Helpful?
6 Thank AngelD60795
Wilmington, DElaware, USA
1 review
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 2 May 2011

I almost don't know where to begin... The locker room was small and dirty. You get a locker with dirty flip-flops waiting for you. I was then rushed to the "spa party room" which was freezing cold. When I went to have a drink of water, the plate with lemons and oranges had a huge, thick hair on it. During... More 

Helpful?
5 Thank GinaBerg

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