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First of all, awesome elevator with great speed, almost feel like flying (obviously exaggeration). I love the whole set up when you get to the top, please pick a sunny day, it would be breathtaking. The staffs are friendly and the view is just incomparable, you can ditch emperor states if you want to have better photos.…
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Date of experience: January 2021
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I was privileged to obtain preview tickets through my employer, which allowed us entry before the general public. From the entry through the underground "tunnels" leading you to the incredibly fast video elevator and then the observatory itself, every bit of this tour is no less than amazing and awe-inspiring. Provides a view that's better than the Empire State Building, with no wind because it's enclosed. Looking down from the observatory at the reflecting pool of one of the Twin Towers was my favorite moment, reminding me of how we have risen from the ashes to new heights. Dining at the top includes snacks, drinks or a full meal. Gift shop also. Airport-like security before entering, including scanners and NO liquids, so plan accordingly. We spent a full hour here, but there were no lines. I imagine when it's open to the general public there will be a wait just to get up to the top, so plan a couple hours for your entire tour.…
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Date of experience: September 2020
1 Helpful vote
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From the entry through the underground "tunnels" leading you to the incredibly fast video elevator. The elevator ride was amazing. You hardly felt like you were moving at all and were up to the top very quickly. Amazing views of New York city. Had a really great time, but awesome views !…
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Date of experience: December 2020
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In a Covid world there wasn’t many people. Which made the experience that much better. Truly, is a remarkable place. The weather was perfect and you really can see for 40 miles in all directions. The staff was friendly and the observation deck was clean.
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Date of experience: January 2021
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First the good: as observatories go, it was pretty well done. 360 degree views were good, sight lines were clear and the elevator effects were very nice. It’s better than the original observatory at WTC but I still think that Top of the Rock is laid out better. Their observatory claims to take up 3 floors, but the top floor is basically a staging area for the next floor down which has the iPad rental thing available- the 360 degree observatory is on a single floor. Issues: Handicapped friendly? How? Parking is nowhere near adjacent to the site and I use a cane. Drop off is blocked. I was consistently directed to escalators and there was damn few places to sit prior to entering the observatory itself. Yes, I understand the impact of COVID but damn, put out a chair or two. Also, no restrooms until you get past screening. (2) Priority experience. The only way to get a priority elevator is to buy the most expensive package which includes a $15 credit. That’s great but any place to get food or drink in the building is closed. Take $15 off of the admission for that. …
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Date of experience: January 2021
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