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Hershey's Times Square

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Address: 48th and Broadway, New York City, NY 10019
Phone Number:
+1 212-581-9100
09:00 - 00:00
Open now
See all hours
Sun - Sat 09:00 - 00:00
Recommended length of visit: 1-2 hours

Visit HERSHEY'S CHOCOLATE WORLD at the crossroads of the world! Enjoy the...

Visit HERSHEY'S CHOCOLATE WORLD at the crossroads of the world! Enjoy the world's best-loved confectionery brands at the HERSHEY'S CHOCOLATE WORLD Times Square store. Located at the crossroads of the world, you will find Hershey's products and interactive experiences. Choose the option to include a photo and special message for the world to see in bright lights on Broadway on our exclusive outdoor giant screen and scrolling marquee sign. Enjoy fresh Hershey's Cookies delivered directly from CHOCOLATETOWN, USA - Hershey, Pennsylvania! Create a customized mix of HERSHEY'S Miniatures, HERSHEY'S KISSES Milk Chocolates and REESE'S Miniatures candy before you continue your adventure in the Big Apple!

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TripAdvisor Reviewer Highlights

Read all 643 reviews
Visitor rating
  • 123
  • 111
    Very good
  • 136
  • 53
  • 13
Good fun but a bit small

We liked it here but after just visiting the massive M&Ms world it was a little under whelming to go into the Hershey's store Still well worth a pop in for a taste of USA And... read more

Reviewed 6 days ago
Loughborough, United Kingdom
via mobile
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643 Reviews from our TripAdvisor Community

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Showing 436: English reviews
Rehoboth Beach, Delaware
Level Contributor
76 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed yesterday NEW

Here's where candy heaven is! Friendly staff, greeted with a Hershey kiss and assortment of choices was amazing. I just wish the extra large candy bars (KitKat) were that BIG. It's small bits in a big package, the novelty of big would be more enjoyable. Small store that packs a lot of goodies. Make this a stop!,

Thank beachl0ver92253
Richmond, Virginia
Level Contributor
169 reviews
62 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
Reviewed 2 days ago NEW

This is a tiny and crowded store both in people and merchandise, and very busy during Spring Break. Kind of have to follow the crowd because there is really no space to pass anyone in the store or try to go against the flow. I would not suggest trying to bring a stroller in, but it could also be because... More 

Thank Just_a_normal_mom
Loughborough, United Kingdom
Level Contributor
38 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
Reviewed 6 days ago NEW via mobile

We liked it here but after just visiting the massive M&Ms world it was a little under whelming to go into the Hershey's store Still well worth a pop in for a taste of USA And the free chocolate at the start was a nice touch ! Thanks

1 Thank Philholloway71
Boone, North Carolina
Level Contributor
121 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
Reviewed 1 week ago via mobile

Definitely don't waste your time. We tried to get in this store one night around 10pm. The line was wrapped around the building. We went to the M&M store instead of waiting. We returned the next morning to visit the Hershey store. We are very glad we didn't wait in that line. The store is extremely small AND there is... More 

Thank sandcmom
Level Contributor
78 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 1 week ago via mobile

Chocolate is my favorite sweet in the world and I love this store.Its a tiny shop with an amazing variaty of hershey chocolates and lots more,If you are a big fan of Chocolate *Dont miss this Place*

Thank AriPadilla
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Visited this store around 9pm on 3rd April. It was very busy and there weren't enough staff to deal with the number of customers. The queue to pay wound around the store in a totally disorganised way. We had a large amount of goods and when we finally got to the front of the queue the 3 people on the... More 

Thank Ian M
Hartford, Connecticut
Level Contributor
76 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

We visited this little shop for the first time and were amazed by the selection of candy and chocolate. We were also impressed with the customer service and location. Would certainly visit again!

Thank daybout
Schenectady, New York
Level Contributor
80 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
Reviewed 2 weeks ago

This Hershey Store looks quite large from the outside, but upon entering it's a rather tiny shop. Despite the tiny size, there variety of Hershey chocolates makes up for the store size. Loads of choices! Between the enticing chocolate aroma & the free sample upon entering, it's a fun quick stop.

Thank vaca577779
Toronto, Canada
Level Contributor
154 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
Reviewed 2 weeks ago

Great store and a must to go. I bought so much. Good prices and fantastic selection. You won't regret even if you don't buy you must go and see...

Thank Chaim1959
Atlanta, Georgia
Level Contributor
66 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

My review may be tainted by reading some old tourism posts that there was more to the store than just - a store. Within two minutes, we would tell that this was a tight-spaced chocolate store that may have had some "make your own" style options. Beyond that, big disappointment. I did get a free Hershey's Kiss...

Thank ToaderSchmode

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Birmingham, United Kingdom
Birmingham, United Kingdom
2 months ago

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