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Exhale Spa - Madison Ave.

Neighbourhood:
Upper East Side
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Address: 980 Madison Ave., New York City, NY
Phone Number:
+1 212-561-6400
Website

TripAdvisor Reviewer Highlights

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Yup, service and management still terrible. Core Fusion classes are great, though!

Sadly, it seems like Exhale does not listen to customer complaints because the service here is still terrible. I totally loved the core fusion classes here -- really great... read more

2 of 5 bubblesReviewed 8 August 2012
dvf_diva
,
New York City, New York
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13 Reviews from our TripAdvisor Community

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Showing 13: English reviews
New York City, New York
Level Contributor
21 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

Did you know that you can't check to see if they have availability for a spa appointment without entering your credit card info? And that if you call to ask about availability, they won't confirm whether they will honor the online discount code you are using in your booking? They won't be getting my business. I'll try one of the... More 

Helpful?
Thank Grace1NYC_13
New York
Level Contributor
83 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 13 April 2016

Power facial was great with nice results. Ask for Mila - she was wonderful! Front desk definitely needs help.

Helpful?
Thank Gris115
Charleston, South Carolina
1 review
5 of 5 bubbles Reviewed 30 September 2015

Simply put Exhale Barre Training is barre none the best around :-) Exhale founders, Liz and Fred are generous with their knowledge and are authentic, lovely people. I can't sing their praises enough. Even as a seasoned barre fitness teacher I've learned a TON about how to connect with my students, anatomy, science of movement, managing student injuries, pregnancy, etc.... More 

Helpful?
Thank nicolepilates1
New York City, New York
Level Contributor
175 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 98 helpful votes
5 of 5 bubbles Reviewed 20 May 2013

My review is not for the spa, but for the Core Fusion classes with Elizabeth. She is an amazing instructor with the most positive energy. The 50 minute workout really works too. She is simply the best!

Helpful?
1 Thank lexi1980
New York City, New York
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed 8 August 2012

Sadly, it seems like Exhale does not listen to customer complaints because the service here is still terrible. I totally loved the core fusion classes here -- really great instructors -- and I would come back just for them. However, the spa side and front desk/admin side has been very stressful and on this side of unprofessional. I'm undecided about... More 

Helpful?
2 Thank dvf_diva
New York, New York, United States
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 23 June 2012

My massage and facial were both wonderful. The atmosphere was fine, not amazing. But the massage and facial were some of the better I've had in NYC.

Helpful?
1 Thank Heather W
Sausalito, California
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 15 January 2012

I bought my brother a giftcard in December and, not only did the spa refuse to accept it once he got there, but they then put a completely unauthorized charge on my card for $270. AND they charged my brother. I called multiple times to clear it up--no answer. I emailed twice--no reply. I posted a review on their site... More 

Helpful?
1 Thank 261shannon73
New York City, New York
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 25 March 2011

This is not a spa. Sure, they have treatments. But, the atmosphere is not relaxing, nor is it very clean. The massage that I had was absolutely, by far, the worst I have ever had. The masseuse also seemed to get agitated with me because my back was "tight." I have never had a bad experience with any masseuse and... More 

Helpful?
2 Thank atlastravel
Brooklyn, New York
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 30 April 2010

I came here for a massage and a facial and will never, ever go back again! The place was far from relaxing, with a frantic front desk staff and loud exercise classes going on while you are awaiting your treatments. My facial was fine, but my massage was horrible. I left after a few minutes. The masseuse was Ron. He... More 

Helpful?
3 Thank Brooklyn21
New York
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 30 December 2009

Exhale boasts a quiet, peaceful oasis in the middle of an urban jungle, but I beg to differ. The front desk was a beehive of activity, with people checking in, quests trying to pay for their services, and guests asking questions about retail. To top it off, the front desk are accepting calls to reserve future appointments when they should... More 

Helpful?
2 Thank scr108

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
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