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  • Excellent20%
  • Very good35%
  • Average26%
  • Poor12%
  • Terrible7%
1 week ago
“A little dreary, room for a makeover”
1 week ago
“Hot and Uncomfortable”
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8th Avenue and West 31st Street, New York City, NY 10001
+1 212-630-7373
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Reviews (1,416)
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1 - 10 of 968 reviews
Reviewed yesterday via mobile

It's a train station. It was fine. Nothing special but a convenient location. We came off the Path train and had to walk two blocks. We took Amtrak and it was an easy station to get around. Lots if food choice as well.

Thank Trojans9
Reviewed 4 days ago via mobile

OK, exiting NJ Transit the escalator not working and people, many of whom conveniently arrived from Newark Airport by train, schlepping their suitcases, kids and stuff up the stairs with no one there to help. I didn’t have one, but just watched the scene aghast,...More

Thank PlatinumHoney
Reviewed 1 week ago via mobile

Penn Station is a grand dame waiting for a makeover. It’s unfortunate that the original historic structure was torn down, but the existing facility is sad and in need of an organizational rehab. Last minute announcements for tracks and departures seem outdated. In the 21st...More

Thank Valerie K
Reviewed 1 week ago

I was in Penn Station the other night and it was uncomfortably hot in the Amtrak section. Other parts were better. Hope the planned improvements help!

Thank Bourlingueur60
Reviewed 2 weeks ago

Landed at the airport across the way and hopped on the train to get to our hotel great commute but lots of people so stay close to each other and keep an eye out on your bags Washrooms very well maintained and also very close...More

Thank Meaghan W
Reviewed 2 weeks ago via mobile

Coming from the UK we don't have stations that big. We came in from Canada on the Amtrak and it's a major hub. Just ask if you get stuck. A study of the subway before you visit is advised. It's much more complicated than London....More

Thank jofunkyfacepainter
Reviewed 2 weeks ago via mobile

Ugh. I find this one of the most disorienting and easy to get turned around in train stations in the world. It has 6 metro lines, NJ transit, Amtrak, and LIRR trains. Trains are announced at the last minute and there’s a big press to...More

Thank LDavidMarquet
Reviewed 3 weeks ago via mobile

Traveling into NYC from N.J., this is the easiest place to get in and out of. Incredible hustle and bustle, as you would expect, but still easy to navigate and figure out travel. Impressive construction.

Thank Joshb2j
Reviewed 4 weeks ago

Let's face it. Penn Station New York is bigger and better. The train schedules are easier to follow. The getting down to your track is easy. The schedule is pretty accurate. The cancellations are few right now. There are plenty of places to grab a...More

Thank Charmain D
Reviewed 4 weeks ago

Penn Station is substantially more diverse and sanitary than Port Authority, and I fail to see how it has experienced a rise followed by a fall, as some critics would say. Train commuting is a decision of the commuter. This terminal isn't as nightmarish as...More

Thank Richiebeans
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Home to hundreds of art galleries, beautiful
brownstones, and one of New York’s newest and most
popular attractions, Chelsea is one of the city’s
jewels when it comes to neighbourhood life. The
contemporary art scene is an integral part of the
neighbourhood’s identity, with gallery openings almost
every night of the week and countless exhibits to
explore. As a longtime hub of gay culture in New York
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Questions & Answers
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16 September 2018|
AnswerShow all 9 answers
Response from Charrie63 | Reviewed this property |
Hi, You will see signs in the station that lead up to the streets. 7th Ave is good and catch a cab on 32nd because that street is a one way and it goes the way you need to go. But honestly, just grab a cab, they will get you... More
23 July 2018|
AnswerShow all 3 answers
Response from sushiguy79 | Reviewed this property |
Sorry, made a mistake. Should have been an answer to a question.
Valerie L
25 April 2018|
AnswerShow all 4 answers
Response from Becki C | Reviewed this property |
Yes there are. I don't know which way you are coming from, but from the attached hotel, there is both an escalator and elevator. If you are inside the terminal, there is an elevator near McDonalds and probably more than... More