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American Express 11 Tears Memorial
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American Express 11 Tears Memorial

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See all things to do
American Express 11 Tears Memorial
4.5
#465 of 1,447 things to do in New York City
Points of Interest & LandmarksMonuments & Statues
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What people are saying
“Very emotionally moving tribute”
Feb 2020
What a tribute to the 11 American Express employees that lost their lives on 9/11. A beautiful work of art.
dogstargems
By dogstargems
“Beautiful. Impactful.”
Nov 2019
Two things at the top of my NYC visit to do list: visit the American Express 11 Tears Memorial and the 911 Memorial. We did the museum first and then went to the Eleven Tears Memorial. It was a perfect way to let the impact of the museum soak in and heal with the elements around the 11 Tears. The crystal is stunning as is the black granite pool."Tears" fall from the ceiling in a random pattern. They ripple across the names of the American Express employees who were killed. Each name has descriptive comments from loved ones. It did not disappoint. Thank you American Express, Ken Smith and Lawrence Stoller.
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The area
Address
Neighbourhood: Downtown Manhattan (Downtown)
How to get there
  • Chambers St • 6 min walk
  • Cortlandt St • 6 min walk
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
15 reviews
Excellent
12
Very good
1
Average
2
Poor
0
Terrible
0
Debbie G
Hemet, CA9 contributions
Very emotionally moving tribute
Feb 2020 • Friends
What a tribute to the 11 American Express employees that lost their lives on 9/11. A beautiful work of art.
Written 16 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dogstargems
Larkspur,California106 contributions
Beautiful. Impactful.
Nov 2019
Two things at the top of my NYC visit to do list: visit the American Express 11 Tears Memorial and the 911 Memorial. We did the museum first and then went to the Eleven Tears Memorial. It was a perfect way to let the impact of the museum soak in and heal with the elements around the 11 Tears. The crystal is stunning as is the black granite pool."Tears" fall from the ceiling in a random pattern. They ripple across the names of the American Express employees who were killed. Each name has descriptive comments from loved ones. It did not disappoint. Thank you American Express, Ken Smith and Lawrence Stoller.
Written 7 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bestokes
Birmingham, UK88 contributions
Beautiful and tranquil
Dec 2018 • Couples
We would never have known this was here if it wasn't for Randy, the tour guide for Wall St Walking Tours. What a beautiful memorial for the employees of American Express who died in the world trade center attacks. The pool has the names of the 11 individuals around it with personal words from family / friends to describe each person. Each section has a drip water dripping into the pool, creating a ripple effect, just like a tear drop. It is centered with a huge clear quartz crystal, just beautiful. It is set in a very quiet part of the mall and according to Randy, not many people know it is there, which is a shame. It was lovely to read the messages and pay our respects.
Written 24 December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aurora-Olivian H
Tiny, Canada20 contributions
Impressing
Jun 2016 • Family
It's an impressing memorial site. I researched places to visit in New York, came across with a little video about this memorial. After visiting 9/11 memorial site, tried to find our bearings to the American Express memorial, asked for direction, nobody was able to tell us. We were going towards the exit, when an older gentlemen - a survivor of 9/11 knew about this fountains and gave us the directions. I'm really glad we found it. It's a beautiful tribute to the victims.
Written 3 May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
halone
St. Albans, UK222 contributions
Nice to see JUST if you are passing by
Dec 2015 • Family
Very small memorial for 11 employees of American express in 9/11.
If you are in that building, it worth walking back there and see it, otherwise it is not a real tourist attraction to explore and visit.
Written 29 December 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MissusB1965
London, UK107 contributions
A beautiful and thoughtful tribute
Oct 2015 • Couples
American Express have created a beautiful tribute in their offices to their 11 employees lost on 9\11. Each victim is remembered personally. Tear drops fall from the ceiling into the pool of water below.

The office is very close to the Freedom Tower.
Written 14 October 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle S
Sydney, Australia178 contributions
Do not miss seeing this!
Aug 2014 • Couples
This memorial is truly breathtaking. I just wish there was more signage so people knew about it. I only discovered it on a tour. The thought and design that has gone into this, will take your breath away.

I am so glad that i saw it and will definitely go back when i visit again in December.
Written 12 July 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brucestewart
Livingston, UK9,744 contributions
A very touching memorial
Aug 2014 • Family
I only discovered today that there was an entry for this extremely touching memorial on tripadvisor. I actually visited it a few years ago and hope that tripadvisor will allow me to leave this review of this memorial to the 11 American Express employees who died in the World Trade Centre on 9/11. It is most certainly worthy of a visit where one can take a few quiet moments away from the general outside Manhattan hustle and bustle to reflect on all those people affected by the terrible loss of life on 9/11. I hope that the attached photos will encourage other people, both visitors and residents of New York, to visit the memorial and pay their respects to those who died on that dreadful day.
Written 15 June 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter V
Coudes, France84 contributions
Beautiful but unknown
Feb 2015 • Family
Its pitty that ther's no shield to this beatiful memorial. The teardrop, given by the Russian people, for the 9/11 attack. The place is nice, but its difficult to find.
Its your visit worth!
Written 20 February 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Faye H
Melbourne, Australia36 contributions
Touching Experience
Feb 2014 • Family
I had the pleasure of visiting New York City in December 2013. Anyone with a heart would take the time to visit the site of 911. The memorial on the site was not open as yet. Had we not taken a tour we would have missed the tribute made by America Express for their lost employees in this tragic event. Congratulations to the designer, nothing compares with this memorial, it is so heart warming and moving. To all visitors to NYC, take a little extra time at the 911 site, it may mean a 2 day visit, as it is something worth taking the extra time to see.
Written 7 January 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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American Express 11 Tears Memorial, New York City

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