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American Girl Place - New York

Certificate of Excellence
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Address: 609 5th Ave, at 49th Street, New York City, NY 10017-1021
Phone Number:
1-877-AG PLACE
09:00 - 21:00
Closed now
See all hours
Sun 09:00 - 19:00
Mon - Thu 10:00 - 19:00
Fri 10:00 - 21:00
Sat 09:00 - 21:00

TripAdvisor Reviewer Highlights

Read all 503 reviews
Visitor rating
  • 237
  • 101
    Very good
  • 34
  • 11
  • 12
Oh my! Lot's of great things!

I stopped in after a meeting to pick up the new Boy Doll, Logan for my granddaughters birthday. I have never been in a AG store and became a bit overwhelmed with all the items. I... read more

5 of 5 bubblesReviewed 1 week ago
Rhonda G
Franklin, Kentucky
via mobile
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503 Reviews from our TripAdvisor Community

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Showing 395: English reviews
Franklin, Kentucky
Level Contributor
39 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

I stopped in after a meeting to pick up the new Boy Doll, Logan for my granddaughters birthday. I have never been in a AG store and became a bit overwhelmed with all the items. I was also on a time crunch. The staff quickly took me to Logan and I made may way to checkout. Very smooth process. Which... More 

Thank Rhonda G
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 2 weeks ago

Went in December right before the Crazy Christmas... but does it really matter that it was 22nd of Dec.! Really..LOL For a Father..Any parent to have opportunity to fulfill the dream cherish the moment.. Just watch them even in the madness it's for them! Not you.. well the $$ Haha! It will be forever talked about and YOU will never... More 

Thank Mark W
Vancouver, Canada
Level Contributor
32 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

Not at all happy, even if the place is amazing, displays are perfect, everything is there and is, ( the girls are actually happy., )but when you get to need help the service is terrible, customer service is poor and nobody is pleasant or smiling, hardly say hi and one has something else to do, it looks like you are... More 

1 Thank Daisy C
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 weeks ago via mobile

I went on jan31 and bought 2 dolls. Then I came back on feb1 to bring back one of those because the hair were not as the doll shown. First the guy who served me (Mozart) did not understand why I brought it back. Then when I show him that the hair were different he pick up a new one... More 

1 Thank Giorgio B
Perth Western Australia
Level Contributor
157 reviews
55 attraction reviews
common_n_attraction_reviews_1bd8 149 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

I first came here in 2010 buying my niece her first American Girl doll and several outfits and accessories - she was 1 year old at the time. 7 years on and several trips back to the US she has several dolls, countless outfits, she herself came here in 2016 and got her doll's hair done. It is a pretty... More 

1 Thank Todd_Gogol
Level Contributor
37 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Been making the trek to American Girl for years and it never gets old. The girls get sooo excited. I'm sure we'll be back soon!

1 Thank squashman24
Level Contributor
15 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

We scheduled a late lunch (2:30) for our family of 5 (3 girls 7, 4, 2). We were on a Christmas trip to the city and this was one of the best things we did by far. Price- Pretty affordable especially for Manhattan (around $22 per person). A helpful tip price wise is that we only had to pay for... More 

Thank Chad G
Jacksonville, Florida
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 January 2017

We are from Florida and went to NYC for a mini-vacation. We happened upon the AG store in Manhattan. I can't tell you the reaction my daughter had when she saw all the dolls, dresses, etc.. I was quite impressed as well. It's a beautiful, 4 story building with lots of merchandise, but one big draw-back....I find the everything to... More 

1 Thank spvictoria
San Francisco, California
Level Contributor
14 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 6 January 2017

Highlight of my daughter's trip to NYC. Shopped around, had doll's ear's pierced (no appointment necessary) and had lunch (reservation definitely necessary.) She was only semi-interested in her doll before we came here and now she is officially obsessed. After our visit her doll had to go EVERYWHERE with us in NYC and ate on my lap at every meal.... More 

1 Thank frisbee_jr
Level Contributor
20 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 1 January 2017 via mobile

A dream for mums and girls. When you come here, you are 8 years old again... A unique place that doesn't exist in France. - ground floor: truly me dolls: you can chose a girl which looks like your daughter ( hair, eyes, skin, clothes, shoes...) - first floor: dolls from other times - second floor : baby dolls -... More 

2 Thank Bellule22

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