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Macy's Herald Square

151 West 34th Street, New York City, NY 10001-2101
+1 212-695-4400
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US$12.00*
and up
Historic Tour of Macy's Herald Square
More Info
US$34.99*
and up
Fashion Window Walking Tour in New York City
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US$42.00*
and up
New York Holiday Lights and Movie Sites Tour
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What Makes It Special
From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has continued to be a trendsetter. Today, "America's Largest Department Store" covers an entire city block with 11 levels of the latest fashions for you and your home. Macy's offers a full-service Visitor Center on the Mezzanine Level, plus restaurants throughout the store and exciting events almost every day.
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Open Now
All hours
Hours Today: 10:00 - 21:30
LOCATION
151 West 34th Street, New York City, NY 10001-2101
Midtown
CONTACT
Website
+1 212-695-4400
Write a ReviewReviews (4,011)
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"wooden escalators"
in 175 reviews
"huge store"
in 62 reviews
"black friday"
in 36 reviews
"shoe department"
in 31 reviews
"flower show"
in 27 reviews
"largest department store in the world"
in 24 reviews
"ralph lauren"
in 27 reviews
"great bargains"
in 41 reviews
"shopping experience"
in 55 reviews
"christmas windows"
in 22 reviews
"new york"
in 249 reviews
"flagship store"
in 22 reviews
"under one roof"
in 30 reviews
"great shopping"
in 37 reviews
"holiday season"
in 25 reviews
"floor"
in 562 reviews
"shoppers"
in 126 reviews
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651 - 660 of 2,137 reviews

Reviewed 3 May 2016

Not really sure where to start on this one. Had to go to the Lower Level floor to start, because we had to visit the restrooms after walking around a few hours after lunch. From there we continued to the 8th floor to 'shop'. I...More

Thank mikeypanza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2016 via mobile

Visited Bloomingdales and had a great experience, wonderful staff and a lovely door man to hail a cab onwards to Macy's ...... The difference between the two iconic stores was unbelievable, purchased a Kate Spade bag, showed the assistant the one I wanted, after a...More

Thank jock1888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2016 via mobile

I have been to many Macy's stores in San Francisco, Philadelphia, etc and had great service. On my two visits my husband had great service in the men's department. In the women's it is lacking. It took 20 minutes to find someone to ring up...More

Thank mdgucci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 29 April 2016 via mobile

So much great stuff to choose from - I ended up taking a $200 jacket and a couple of $25 t shirts up to the cashier... She rang it up and out of nowhere discount upon discount was applied, and suddenly it was all only...More

Thank Richie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2016 via mobile

What a store! If you have a few spare days head right in! It's absolutely amazing. It's not just a department store it's a whole town under one roof. I particularly wanted clothing and wasn't disappointed. Every major designer and very good value and also...More

Thank Kevin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2016 via mobile

went macys for something special as im expecting 2 grandchildren this yr so bought beautiful outfits in lemon. the lady who served me was so lovely& we chatted as if we had been friends for ages. what a pleasure to go shopping& recieve such great...More

Thank morrey66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2016

Everyday (it seems) they have a different discount rate/section. Take advantage of that! Plus, lots of restaurants inside (pizza place is great) and free wifi :)

Thank Larissa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2016 via mobile

Really disappointed with the experience we had at Macys last week. Our first purchase was my daughters trainers and on our last day my husband purchased sunglasses. On both visits both staff members at the till were ignorant, inpolite and made no eye contact. We...More

Thank mrsvee73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2016

Good discounts here on Saturdays and if you go to the visitor centre with your passport, you can get even better discounts. Loved the very old fashioned escalator in the store.

Thank Steady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2016 via mobile

On a recent visit to NY, my wife gave me a shopping list for the kids. I walked the 20 blocks and then sat down for a coffee outside the store. I wondered why the hoopla for a Dept Stire but in the 20min I...More

Thank hughtravel77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16465666768214
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Questions & Answers
ClaireDeLune2009
13 February 2018|
AnswerShow all 6 answers
Response from yorkie1552 | Reviewed this property |
I'm not sure to be honest. but if you carry your dog and its leashed I don't see an issue. Enjoy your trip!
1
Vote
Elizabeth P
5 November 2017|
AnswerShow all 4 answers
Response from MerseysideTinkerbell | Reviewed this property |
It is just a shop so no you don’t pay to go in or use toilets. Obviously if you purchase anything then yes you have to pay!
0
Votes
Elizabeth P
5 November 2017|
AnswerShow all 4 answers
Response from Dan P | Reviewed this property |
I believe so, there are many movies that have been filmed in the area.
0
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