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Macy's Herald Square

151 West 34th Street, New York City, NY 10001-2101
+1 212-695-4400
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Historic Tour of Macy's Herald Square
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From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has continued to be a trendsetter. Today, "America's Largest Department Store" covers an entire city block with 11 levels of the latest fashions for you and your home. Macy's offers a full-service Visitor Center on the Mezzanine Level, plus restaurants throughout the store and exciting events almost every day.
  • Excellent45%
  • Very good32%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“huge store” (62 reviews)
“shoe department” (31 reviews)
Open Now
All hours
Hours Today: 09:30 - 22:00
151 West 34th Street, New York City, NY 10001-2101
+1 212-695-4400
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1 - 10 of 2,077 reviews

Reviewed yesterday via mobile

We have made it a family tradition to visit Macy’s Herald Square Santaland for the past 5 years. We take a weekday to visit NYC from CT to do all the Christmas attractions including a picture with Santa at Macy’s. In previous years there has...More

Thank Gina M
Reviewed 2 days ago

Nothing screams CHRISTMAS! like Macy's. The store is huge and every part of it is beautifully decorated. We really enjoyed shopping all the way to the top!!

Thank Jan W
Reviewed 3 days ago

New this year there are reservations. Sadly, that doesn't seem to help anything. I wonder what it was like before reservations. We went there and checked in 15 minutes prior to reservation time. They told us it would be about a half hour, even with...More

Thank Becki C
Reviewed 3 days ago

It was crowded trying to see the window displays, but worth it. The line to the bathroom however is a different story...

Thank Lee L
Reviewed 3 days ago

Macy's is great, especially the Christmas floor. There was a huge choice of decorations for very reasonable prices! The displays are incredible and there was Christmas music playing, the best place in NEw York for Christmas tree decorations!

Thank Lauren W
Reviewed 4 days ago

New York City! What a place! We ended our "NYC on the cheap" day, (Grand Central, Rockafeller Centre, Times Square, Subway to Staten Island Ferry, Statue of Liberty from the ferry, walk up to 911 Memorial and Octulus(?), subway to Macy's and Herald Square) in...More

Thank Mr_GA_GA
Reviewed 4 days ago via mobile

Wow. Macy's Herald Square is the flagship of the Macy's department store chain; it is located on Herald Square in Manhattan, New York City. The building's 2.2 million square feet makes it one of the world's largest department store in the world in the 8th...More

Thank Jose V
Reviewed 4 days ago

This is something my wife did as a kid with her grandmother. It was really great to start this tradition with our daughters. The decorations are amazing.

Thank tsmith3601
Reviewed 5 days ago via mobile

I visit Macy's every year at Christmas. The window displays are always beautiful and can't help but put you in a good spirit! I visited the MAC counter and was delighted with the friendly and helpful staff. I also visited the women's plus size department....More

Thank Lisa F
Reviewed 6 days ago

I have always watched the Macy's Thanksgiving Day Parade and wondered what it would be like to actually go to Macy's. Well I recently visited Macy's, it was everything I expected and more. The store was beautiful, the staff was great, I loved my experience...More

Thank conchmac
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
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Questions & Answers
Elizabeth P
5 November 2017|
AnswerShow all 4 answers
Response from MerseysideTinkerbell | Reviewed this property |
It is just a shop so no you don’t pay to go in or use toilets. Obviously if you purchase anything then yes you have to pay!
Elizabeth P
5 November 2017|
AnswerShow all 4 answers
Response from Dan P | Reviewed this property |
I believe so, there are many movies that have been filmed in the area.
Jennifer G
15 September 2017|
AnswerShow all 10 answers
Response from Wendy M | Reviewed this property |
Plenty of toilets and yes you can eat here There's 2 restaurants I believe There's also a Macdonald's and a Aunt Annie's I wouldn't necessarily eat here We weren't impressed with the basement restaurant when we tried... More