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Macy's Herald Square

151 West 34th Street, New York City, NY 10001-2101
+1 212-695-4400
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What Makes It Special
From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has continued to be a trendsetter. Today, "America's Largest Department Store" covers an entire city block with 11 levels of the latest fashions for you and your home. Macy's offers a full-service Visitor Center on the Mezzanine Level, plus restaurants throughout the store and exciting events almost every day.
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Hours Today: 09:30 - 22:00
151 West 34th Street, New York City, NY 10001-2101
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1 - 10 of 2,117 reviews

Reviewed yesterday

Were staying at hotel maybe 2 blocks from Macy's. We enjoy the store but wanted to show my 8 yr old grand daughter the wooden escalator..and wow there was Star Bucks! We were the first customers of the day. the area was super clean and...More

Thank MQSS
Reviewed yesterday via mobile

Loved the window displays. Great shopping lots of great bargains when we went very busy but big enough to cope with it and it’s got so many floors.

Thank Nic-nic373
Reviewed 3 days ago via mobile

My family and myself visited Macy's as part of our shop before Christmas. We gt lost several times until we eventually realised that the shop is sort of split in two, men's in one half and women's in the other is the way a staff...More

Thank Jordgeo
Reviewed 4 days ago

They like to tell you its the biggest department store in the world and it's a statement that's easily backed up by the size and area it covers , 9 floors , yes you can get lost as we did and how many stores have...More

Thank Steve y
Reviewed 5 days ago

I return one of five items I ordered and used $10.00 of Macy's money. they did not credit the whole amount of the return and deducted the whole $10.00 for my return credit. They should not deduct the whole amount or I should get back...More

Thank Shin M
Reviewed 1 week ago via mobile

I know it’s “just” a department store, but I LOVE Macy’s. I make sure I can go every time I’m in NYC; this time it was during December. It was insanely busy in the store, which is to be expected. I knew where I wanted...More

Thank LadyV23
Reviewed 1 week ago

We were at Macys on 19 November, our visit was mainly for the Christmas shop and I am so glad we did what a beautiful display of Christmas decorations they have. We did miss the Christmas Parade but would come back a little later next...More

Reviewed 1 week ago

My husband and I purchased our wedding bands at Macy's. We originally were not going to purchase, only size our fingers but working with Denise form the NYC store was such a pleasure we decided to buy.

Thank OceantoOcean
Reviewed 1 week ago

What I love about this place? 8 floors full of things - and now everything is on sale...and on real sale - you can really spend a fortune there...and the beauty of this place is, as opposed to other Macy's and other department stores in...More

1  Thank girlfromfaraway
Reviewed 1 week ago via mobile

Wonderful store. Adorable Christmas window display, wooden escalators are great. The original piano from BIG! So so busy all the time but you can't expect anything other than :)

Thank Naomi S
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
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Questions & Answers
Elizabeth P
5 November 2017|
AnswerShow all 4 answers
Response from MerseysideTinkerbell | Reviewed this property |
It is just a shop so no you don’t pay to go in or use toilets. Obviously if you purchase anything then yes you have to pay!
Elizabeth P
5 November 2017|
AnswerShow all 4 answers
Response from Dan P | Reviewed this property |
I believe so, there are many movies that have been filmed in the area.
Jennifer G
15 September 2017|
AnswerShow all 11 answers
Response from Wendy M | Reviewed this property |
Plenty of toilets and yes you can eat here There's 2 restaurants I believe There's also a Macdonald's and a Aunt Annie's I wouldn't necessarily eat here We weren't impressed with the basement restaurant when we tried... More