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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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9/11 Memorial Museum Admission
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Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
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Hours Today: 09:00 - 20:00
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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1 - 10 of 45,233 reviews

Reviewed today via mobile

Such an emotional day there......but what a perfect museum. Loved every part of it......the waterfall left me speechless. I'm so glad that the site was turned into a memorial......beautiful tribute and done perfectly

Thank joanne h
Reviewed today via mobile

James our guide was great very informative tour lots of walking and skipping queues was great well worth it

Thank maxine B
Reviewed today via mobile

This is a must for everyone that comes to New York City. It is one of the largest museums I have ever seen and one of the most powerful and it's display, architecture, and content.

Thank Joy L
Reviewed yesterday via mobile

If you have time stop by this museum. Definitively brought out emotions even years later. Most is the museum is quiet. I bought the city pass which helped save me money on attractions.

Thank Rach Y
Reviewed yesterday

I wasn't sure I really wanted to visit this spot where so much destruction and saddness occurred. Was I wrong! This is such a beautiful tribute to those who were lost on that day. The sound of the water, the reflection of the buildings and...More

Thank Jody H
Reviewed yesterday

A visit to this memorial is very touching and moving. The large area is an unusual water feature where the water falls into a large square. All around is a low wall with all of the names of those who died on this tragic day....More

Thank dennisp859
Reviewed yesterday

My last visit aged 17 I went up the South Tower and remember feeling so small on the 98th floor. Like many of us I watched in horror while nursing my first born on September 11 2001 as 2 planes flew into the top floors...More

Thank Charlotte F
Reviewed yesterday via mobile

One thing that Americans do, especially New Yorkers, is honor their own. This memorial and museum is not to be missed and is a very complete view of that fateful day in US history.

Thank tdvideo7
Reviewed yesterday

Because my husband worked in the federal building next to the WTC this was especially hard for him but we, like the many people that visited felt we had to go. We bought our tickets online prior to our visit and had them queued up...More

1  Thank kylebird1
Reviewed yesterday via mobile

This is a really well done museum dedicated to the memory of that terrible day. It is tastefully done and does a good job of bringing out the emotions without being too much. This delicate balance is really well done. The exhibits are really varied...More

Thank the_larb
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
Maryann G
18 July 2017|
Answer Show all 7 answers
Response from Jaymie22 | Reviewed this property |
There's a subway map you can download on your phone. The subways run on a colored system and it was easier for me after I downloaded it. We also just asked the person down in the subway system. It never hurts to ask!
Maryann G
18 July 2017|
Answer Show all 2 answers
Response from Alan W | Reviewed this property |
There's a subway station at Grand Central Station. Looks like you can take the 4-5-6 Train, and switch to the L Train at 14th St/Union Station terminal. Should be about 20 minutes in total. Taxi might be a better option... More
6 July 2017|
Response from cbsimike | Reviewed this property |
If you're talking about 42nd St., Port Authority bus terminal you need to go to the A C E subway line in the head downtown in it'll probably say Brooklyn but get on the E train and it takes you right down to the World Trade... More