The National 9/11 Memorial & Museum

The National 9/11 Memorial & Museum

Speciality Museums • Historic Sites • Points of Interest & Landmarks
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10:00 - 17:00
Monday
10:00 - 17:00
Thursday
10:00 - 17:00
Friday
10:00 - 17:00
Saturday
10:00 - 17:00
Sunday
10:00 - 17:00
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About
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks. 9/11 Memorial, Open Daily, 7-days, 10 a.m. to 5 p.m. 9/11 Memorial Museum, Open Thursday–Monday, 10 a.m. to 5 p.m. Thanksgiving and Christmas: Memorial Only, 10 a.m. to 4 p.m.; Museum Closed
Suggested duration
2-3 hours
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Admission tickets
from €29.39
All you need to step foot in the door.
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Plan your visit
The area
Address
Neighbourhood: Downtown Manhattan (Downtown)
How to get there
  • Cortlandt St • 3 min walk
  • Chambers St • 4 min walk
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4.5
96,160 reviews
Excellent
75,620
Very good
15,648
Average
3,689
Poor
746
Terrible
464

Charmd89
Newbern, TN48 contributions
Nov 2022 • Family
This was an incredible and emotional experience. My husband is a retired firefighter and this was something he had been wanting to see for awhile and it was definitely worth the wait. I was blown away by the amount of material and dedications in the museum. It’s a must see.
Written 30 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

polamb
north yorkshire163 contributions
This was the top of my list to go to obs recent trip toNYC and boy was I glad I did.
Having seen the tragedy unfold on the TV in the UK it was a must see for me. The 2 memorial sites have been done so thoughtfully and with so much respect. The scale of what must have happened here hits you whilst looking at the names with flags and flowers on them.
The museum is huge and is situated underground where the towers once stood. The memorabilia inside is amazing and it really hits home what happened that day. From fire engines and ambulances that were crushed to the missing posters that were retrieved from the city this trip us a must see.
Written 30 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Lewis J
England, UK22 contributions
Sep 2022 • Couples
I only visited the two memorial sites and did not go into the museum. This is something that you cannot miss whilst in NYC and if you’re limited on time, please do this over some of the other places. It has a really strange feeling when you’re there - I can’t describe it but it makes you feel emotionally empty at the thought of what happened at that site. The memorial is stunning and really thought through. It is interesting reading the names and taking the time to think about that event. The water disappearing into nothingness gives a real sense of sadness. You cannot miss this and have to give it a visit. I visited twice in a recent trip to the USA and one of those was around a week after the anniversary and there were lots of flowers and flags laid on the names of people’s loved ones
Written 29 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jab58
Glasgow, UK103 contributions
Having watched the horrendous incident from home this was a more personal experience.
Watching the day unfold as you progress through introduces the various people involved from the office workers to the emergency services and others affected directly and indirectly.
A very emotional experience and as I have found in similar situations very quiet and somber.
Written 29 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Cannyscot
Edinburgh, UK23 contributions
Nov 2022 • Family
Such a moving experience. Lots of artefacts from the day but it was the testimonies both of those who survived and those who lost loved ones that stayed in our memories.

Beautiful commemorative art pieces and harrowing artefacts stand side by side to remind us that good can overcome evil.

Very empathetically created and the water feature lends a calm environment in which to remember this affected.

Well worth a visit 🥹
Written 26 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Willowfl
3 contributions
Nov 2022 • Family
911 will never be forgotten and the museum did an amazing job of telling the story and honoring the horrific sacrifice made by so many loved ones!
Written 26 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jamiemcdonald44
13 contributions
Nov 2022 • Family
Great experience. Would 100% recommend. It tells you the story’s of the people in nyc at the time and people last phone calls from the planes.
They have some great salvaged stuff there. Overall it was just a great experience.
Written 23 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

The Baobab Republic
Bangkok, Thailand298 contributions
Oct 2022
We have been here at the National 9/11 Memorial for few times and we really wish to be back for the Museum.
Written 22 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

MagtheHag
Edinburgh, UK55 contributions
Nov 2022 • Friends
What a truly magnificent memorial for everyone who lost their lives in this horrific tragedy. A very emotional and humbling experience. If you are in New York please visit.
Written 21 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

karin r
Halstead, UK147 contributions
Nov 2022 • Couples
Can't even begin to put into words how emotional it is to visit the 9/11 memorial and museum. If your in New York you have to go to former World Trade Centre. The memorial Gardens are so peaceful and the museum is huge. Its been thoughtfully put together and an air of respectfullness exists. Its heart wrenching in many respects.
Written 21 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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The National 9/11 Memorial & Museum, New York City - Tripadvisor

Frequently Asked Questions about The National 9/11 Memorial & Museum

The National 9/11 Memorial & Museum is open:
  • Thu - Mon 10:00 - 17:00
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

The National 9/11 Memorial & Museum admission prices can vary. Entrance tickets currently cost €29.06, while a popular guided tour starts around €5.81 per person. See all 118 The National 9/11 Memorial & Museum tickets and tours on Tripadvisor

The National 9/11 Memorial & Museum can be crowded, so we recommend booking e-tickets ahead of time to secure your spot. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund. See all 118 The National 9/11 Memorial & Museum tickets and tours on Tripadvisor