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Address: 180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Phone Number:
+1 212-312-8800
09:00 - 20:00
Closed now
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Sun - Sat 09:00 - 20:00
Recommended length of visit: 1-2 hours
Fee: No

The National September 11 Memorial & Museum is a place of remembrance...

The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993.

The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public.

The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required.

Open Daily.

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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...

TripAdvisor Reviewer Highlights

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The memorial is touching and very well done. It was quiet as people processed the information in their own way. The guides provided great information but you can also go on your... read more

Reviewed yesterday
Cleveland, Ohio
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66,087 Reviews from our TripAdvisor Community

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Showing 43,371: English reviews
Cleveland, Ohio
Level Contributor
3 reviews
Reviewed yesterday NEW

The memorial is touching and very well done. It was quiet as people processed the information in their own way. The guides provided great information but you can also go on your own at your own pace.

Thank Buster1306
South Carolina, United States
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed yesterday NEW

Would take at least half a day to go through and really view/read all the exhibits - so allow for plenty of time. We went on a Saturday pm which was really so crowded, it was almost impossible to see a lot of the exhibits due to so many people. I would recommend going a weekday morning when they first... More 

Thank Sandra B
Surfers Paradise, Australia
Level Contributor
87 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
Reviewed yesterday NEW via mobile

I was hesitant to see this memorial as the incident was safety tucked in my memory but I saw the water features where soothing and respectful and as the events changed the western world I went in the memorial museum and was touched by its sincerity in remembering the people who where affected by 9/11 around the world- I'm glad... More 

Thank Michelle M
Highlands Ranch, United States
Level Contributor
5 reviews
4 attraction reviews
Reviewed yesterday NEW

I used to live in Manhattan before the towers fell and I wanted to return to pay my respects to the site. I think the designers did an excellent job with the layout and information provided in the memorial and museum. Touching and thoughtful exhibits, a memorable experience.

Thank davidbA1446JU
Brisbane, Australia
Level Contributor
41 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed yesterday NEW via mobile

Although what happen here is just beyond terrible what is now left is in my opinion peaceful and respectful. The waterfalls are calming and reflective even though I didn't no anyone who died here. I felt a bit of sadness for the families, friends, work colleagues, first responders and not to mention ambulance , police and fire fighters.

Thank Gloria M
Derby, United Kingdom
Level Contributor
17 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW via mobile

Do this without a doubt. Powerful, Emotional, Beautiful. So many stories and so many emotions at this place. It is without a doubt a must do.

Thank DanHough
Ypsilanti, Michigan USA
Level Contributor
23 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed yesterday NEW

Seeing the names of all who so violently left this world that day put me in mind of my own mortality. I could almost feel their presence. It was raining horribly that day, which made the visit even more somber. Go and pay your respects to our fellow citizens who, like our war heroes, met such a horrible and unexpected... More 

Thank Jan M
Ottawa, Canada
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW

Heartbreaking, inspiring, devastating......perfect tribute and preservation of the day that changed the world. I'm so glad I saw this, even though it was a very emotional experience.

Thank anonymousmom3
Shrewsbury, United Kingdom
Level Contributor
51 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
Reviewed yesterday NEW via mobile

Wow....this place. The museum architecturally has been done so well the impact it has with the exhibits is so moving. Coming out in the escalator up was so emotional I spontaneously cried. Its all been done really well with compassion and love at the heart of it. My only bug bear is that cameras should be banned. I dont understand... More 

Thank 18ells
Ocean Grove, Australia
Level Contributor
14 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW via mobile

The 9/11 Museum opens at 9am we got there about 8:30am & bought tickets at the window, we were let in around 8:45am. No waiting apart from going through security. I was surprised how emotional I felt. I thought it was well presented. I think we spent about 2 hours in the museum. We didn't watch any of the videos... More 

Thank Penny3226

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At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
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