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Address: 180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Phone Number:
+1 212-312-8800
Website
Today
09:00 - 20:00
Open now
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Hours:
Sun - Sat 09:00 - 20:00
Recommended length of visit: 1-2 hours
Fee: No
Description:

The National September 11 Memorial & Museum is a place of remembrance...

The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993.

The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public.

The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required.

Open Daily.

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Book In Advance
More Info
US$24.00*
and up
9/11 Memorial Museum Admission
More Info
US$69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
More Info
US$109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...

TripAdvisor Reviewer Highlights

Read all 63,109 reviews
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Excellent memorial.

This great memorial is very well done. It is a fine collection to help tell the story of one of the darkest days in US history. The lives lost that day are remembered through... read more

4 of 5 bubblesReviewed yesterday
jjj87
,
Brisbane, Australia
via mobile
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63,109 Reviews from our TripAdvisor Community

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Showing 41,416: English reviews
Brisbane, Australia
Level Contributor
25 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

This great memorial is very well done. It is a fine collection to help tell the story of one of the darkest days in US history. The lives lost that day are remembered through engraved name plates and pieces of lost property displayed at the exhibit. There are also stories of hope and happiness for those who survived. The memorial... More 

Helpful?
Thank jjj87
Level Contributor
5 reviews
3 attraction reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

A place I could sit at for hours and just observe the millions of tributes paid to this truly horrific time in American and world wide history. I found it a very oppressive experience, something that really took my breath away. It is a sad yet beautiful monument to the sad passing and the terror of the time.

Helpful?
Thank Pure R
Vienna, Austria
Level Contributor
491 reviews
153 attraction reviews
common_n_attraction_reviews_1bd8 229 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

I visited the museum for the first time on Friday. It is spectacularly comprehensive, factual, and emotional. The space they used for the museum underground is astounding. Both cavernous and intimate, I can't imagine anything more they could have done for this project or anything they should have done differently. There are some areas where photos are not permitted, but... More 

Helpful?
Thank LivingInWien
Webster, New York
Level Contributor
177 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

In just over 1 hour we were astonished, humbled, impressed, saddened and even angered....but mostly touched by the respect, thoroughness and power of the entire museum. If you are in NYC....PLEASE DON'T MISS THIS. Hint...to get tickets, go to a kiosk....no lines and will only take a minute!

Helpful?
Thank Steve C
Level Contributor
4 reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

A must see! Really nice place to visit and remember. Waterfalls were nice and really great to see and appreciate

Helpful?
Thank Kc F
Washington DC, District of Columbia
Level Contributor
48 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

This museum has the difficult task of presenting the events of September 11th to everyone - from people who were there and remember the day clearly to people who weren't even born yet or who live a world away. I thought the museum did a fairly good job of balancing the informational with the emotional. It's an intense experience -... More 

Helpful?
Thank Polly B
Oslo, Norway
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

A beautiful place where you can learn about the terrible tragedy of 9/11 and remember the loss of all innocent victims of terrorism.

Helpful?
Thank Smiley1976
Leicestershire, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW via mobile

So moving and upsetting but so informative and nice to visit. So glad we made the trip. The memorial is beautiful and so nice to see it kept so clean and tidy.

Helpful?
Thank Hambridge18
Chesapeake, Virginia
Level Contributor
38 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

Very emotional place. Memorial pools were very nice. Museum entry was kind of confusing since we had a entry time it did not seem to have any meaning since you got into a single queue with everybody else. Exibits were nice but I guess I was looking for more artifacts than I saw on display.

Helpful?
Thank James C
Liverpool, United Kingdom
Level Contributor
132 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

What NYC has done to creat this homage to the death of over 3000 people is simple amazing. The ground zero memorial pools are breath taking as is the museum. I defy any one not to shed a tear!

Helpful?
Thank glenn r

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Financial District
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