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The National 9/11 Memorial & Museum

Open today: 09:00 - 20:00
9/11 Memorial Museum Admission
from US$26.00*
9/11 Memorial Museum Admission
from US$26.00*
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Traveller Overview
  • Excellent78%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“beautiful tribute”(1,141 reviews)
“fitting tribute”(1,178 reviews)
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26...more
Open Now
Hours Today: 09:00 - 20:00
See all hours
Suggested duration: 2-3 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
Ways to Experience The National 9/11 Memorial & Museum
from US$26.00
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Reviews (84,949)
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All reviews who lost their lives beautiful tribute fitting tribute twin towers moving tribute emotional experience survivor tree loved ones new york first responders guided tour the world trade center freedom tower visiting nyc victims names tragedy
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1 - 10 of 56,159 reviews
Reviewed today via mobile

Incredible place. The museum has been built in the foundations of the original twin towers. There is an eery atmosphere but it's definitely worth a visit. You could spend hours in the museum, the exhibitions are very poignant. Would recommend, but probably not with small...More

Thank Kerrylil
Reviewed today

A lot to watch here. Take your time and think of the reasons for why this place is made. Don't forget the surviving tree.

Thank KongHans1
Reviewed today

Leave yourself plenty of time to visit, unfortunately we ran out of time. Thought provoking, upsetting and an amazing place. Very pleased we went.

Thank Traveler593542
Reviewed yesterday via mobile

I’ve done most of the NYC “touristy” things in the past, but I have never seen the completed 911 museum. Thinking it would be just another museum visit (interesting, but not impactful) was underestimating the experience by far. I have never been so proud to...More

Thank Judy B
Reviewed yesterday via mobile

You should not miss visiting this memorial and museum. It provides all the history of 9/11 as well as the prior bombing of the World Trade Center. There are numerous artifacts from the buildings themselves, as well as fire trucks, ambulances from the first responders....More

Thank norinec2016
Reviewed yesterday via mobile

Check your bag and jacket in for free then make your way round this museum. You could easily spend a full day here. It is everything you think it will be: somber, educational, thought provoking and touching.

Thank David9_123
Reviewed yesterday via mobile

We booked online just entrance for 10am. We arrived at 9.15 and was allowed entry no queue straight through security. Once we were inside we decided to upgrade to a guided tour our tour lady was wonderful. Very informative and friendly. The museum is a...More

Thank JennyJ81
Reviewed yesterday via mobile

Good historical detail but some we found were not all that relevant such as children’s thank you cards to Firemen for instance. It’s very crowded even in November so get ready for the queues! I also think it’s too dark in some places as you...More

1  Thank groovybaby1
Reviewed yesterday

Beautiful building and memorial to those who lost their lives. Be prepared to shed a few tears as the visit for us was sad and emotional.

Thank josie0811
Reviewed yesterday

I feel uneasy giving 5 stars to this memorial, but do so only because it is such an important place. I was in two minds about visiting this museum. I didn't want to come here. It's not a place anyone should look forward to visiting....More

1  Thank Fish_LON
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Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & Answers
Ask a question
9 November 2018|
AnswerShow all 5 answers
Response from LisaM5237 | Reviewed this property |
We had it on a package ticket which worked out great value and no waiting in line x
9 November 2018|
AnswerShow all 3 answers
Response from C8142UHdavids | Reviewed this property |
Hi We bought a newyork pass Entry to all the main attractions Well worth it Transport pass on subway and buses was $32 us per week Again such a bargain Takes a while to work out the subway but worth persisting Each station... More
1 November 2018|
AnswerShow all 5 answers
Response from Deano7814 | Reviewed this property |
Unless it states a time, you can turn up when you want. Audios can be hired.