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The National 9/11 Memorial & Museum

180 Greenwich St, World Trade Center, New York City, NY 10007-0089
+1 212-312-8800
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9/11 Memorial Museum Admission
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Small-Group Guided 9/11 Memorial Tour with Museum Tickets
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All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...
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The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
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Open Now
All hours
Hours Today: 09:00 - 20:00
Suggested Duration: 1-2 hours
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
+1 212-312-8800
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Reviews (67,491)
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1 - 10 of 67,491 reviews

Reviewed today via mobile

This was my third visit to this area since 9-11 (2002, 2009 and 2017), and to see what the site has now become was an inspiring experience. The memorial itself is everything I hoped it would be. Close up, the noise of the city is...More

Thank tomontrips
Reviewed today via mobile

Although emotional and unpleasant the memorial is somewhere that had to be visited during my trip. Without a doubt the memorial is one incredible place to see, respect and emotions were rife and security around the area was impeccable. Breathtakingly beautiful, highly recommend a visit.

Thank Emily28071992
Reviewed today via mobile

A really put together musuem and memorial. It puts the facts together and allows you to experience it minute by minute without being garish or disrespectful of those who died. I had a 14year old with me and was worried as to whether she would...More

Thank Holiday_EKIN
Reviewed yesterday

We took both the Memorial Tour and Museum Tour, which is an excellent way to learn about how the site was developed, and the facts of what happened that day. This is HIGHLY recommended to ensure maximum appreciation for what has gone into the development...More

Thank RB26VL
Reviewed yesterday

I knew we were going here, as one of our activities on our 7 day NYC journey trip. We spent three hours here, and did not see it all. Or read it all. Or watch the three or more mini movies. But we were all...More

Thank michelelane
Reviewed yesterday via mobile

This is a special place. No words can begin to describe the sacrifice the people and their friends and family made. The dignified and understated grace of this place should stay with you. It will with me

Thank tripadv1sor
Reviewed yesterday via mobile

Beautiful sight. Brings you back to the day the world changed in some way for all of us. A must see if you go to New York

Thank Fpcortez
Reviewed yesterday

We spent 4 hours just in the museum. Very good display of many levels. It was well worth our time. Highly recommended.

Thank Ron G
Reviewed yesterday via mobile

Visiting the 9/11 memorial was very humbling and emotional. Having been a visitor of the WTC prior to 9/11, it was very emotional and moving going through the exhibits. There is an exhibit that takes you through the day of the attack and the attention...More

Thank goldeneagle2712
Reviewed yesterday via mobile

The memorial and museum sensitively chronicle the event with informative details. The displays and artefacts from the towers allow all to understand the scale of the event.

Thank FraeTheNorth
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
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Questions & AnswersAsk a question
is the ticket paperless if i want it to be?
23 June 2017|
Answer Show all 11 answers
Response from HeilenBrooks | Reviewed this property |
yes! it can be
Anyone who did Youth & Family tour? How was it? We have 12, 10, 7 year old boys. Guided tour VS Youth & Family tour?
19 June 2017|
Answer Show all 2 answers
Response from QueenBee0301 | Reviewed this property |
I did not take the youth tour. The staff is very useful; and can answer the appropriateness and content.
Frances L
I am doing the Early Access tour into the museum in July. The tour is at 8.15. What time do I need to arrive at the entrance to the memorial to make sure I get to the museum on time. Are there any restrictions on what bags you can take in
19 June 2017|
Answer Show all 9 answers
Response from dduerr2013 | Reviewed this property |
If you already have your ticket arriving at least .30 to get in line with bags, you should be fine. Entrance to the museum is not far from where the tours start. After you go thru security you will go downstairs n collect... More