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Address: 180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Phone Number:
+1 212-312-8800
Website
Today
09:00 - 20:00
Closed now
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Hours:
Sun - Sat 09:00 - 20:00
Recommended length of visit: 1-2 hours
Fee: No
Description:

The National September 11 Memorial & Museum is a place of remembrance...

The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993.

The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public.

The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required.

Open Daily.

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Book In Advance
More Info
US$24.00*
and up
9/11 Memorial Museum Admission
More Info
US$69.00*
and up
Small-Group Guided 9/11 Memorial Tour with Museum Tickets
More Info
US$109.00*
and up
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One...

TripAdvisor Reviewer Highlights

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Home hitting

Took this tour on one of our first days in New York and it was a tour that was very interesting to experience. Especially under the circumstances of what happened. A downloadable... read more

5 of 5 bubblesReviewed yesterday
Pearce F
via mobile
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62,971 Reviews from our TripAdvisor Community

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Showing 41,325: English reviews
Level Contributor
3 reviews
3 attraction reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

Took this tour on one of our first days in New York and it was a tour that was very interesting to experience. Especially under the circumstances of what happened. A downloadable app is available for free on the App Store that is narrated by Robert DeNiro would definitely recommend downloading it to get a full understanding of what you're... More 

Helpful?
Thank Pearce F
Tampa, Florida
Level Contributor
7 reviews
4 attraction reviews
4 of 5 bubbles Reviewed yesterday NEW

A moving tribute. Buy tickets in advance. Even though you have to set an appointment time to enter, they let too many people in at one time. Expect to be too crowded to read/see everything.

Helpful?
Thank Amy C
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW via mobile

We recently visited the 9/11 memorial and we were all touched at the sadness and loss that NYC experienced in 1993 and 2001.

Helpful?
Thank Colin R
Level Contributor
10 reviews
5 attraction reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

This place was spiritual. From the moment you entered you felt something bigger around you. The people that work there must be strong souls to be present everyday. What happened here in 2001 was devastating. There are sections within which cover everything about the time and the place of the world trade. You have to get the ear phones to... More 

Helpful?
Thank Jen P
Level Contributor
62 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

After going up the top of the new World Trade Center and visiting the outdoor memorial we had not planned to visit the museum. We are glad we did because the experience was unforgettable and really interesting. We spent over 2 hours looking around and could of spent longer. The volunteers do a great job giving information. Would recommend adults... More 

Helpful?
Thank Mel R
Oxfordshire, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed yesterday NEW

Went to the 9/11 memorial and museum on a recent trip to new York with my wife. Very moving, very well presented

Helpful?
Thank manicmundys
Brisbane, Australia
Level Contributor
24 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

This is a don't miss for New York! The museum and memorial is set up around the site of this devastating terrorist attack on New York and is a tribute to New York and their resilience! Do a guided tour as you learn so much! Be prepared to shed some tears and spend at least three hours here!

Helpful?
Thank Jill N
Melbourne, Australia
Level Contributor
14 reviews
13 attraction reviews
5 of 5 bubbles Reviewed yesterday NEW

An amazing tribute to the victims and heroes of 911. I bought my tickets online in advance and benefitted from much shorter queues on the day itself. I found myself uncontrollably tearing at multiple points.

Helpful?
Thank WS L
New York City, New York
Level Contributor
10 reviews
6 attraction reviews
4 of 5 bubbles Reviewed yesterday NEW

The first thing you feel is the sheer size & magnitude of the area you are dealing with. The two holes which once lay the twin towers are HUGE! They have build the memorials very well & its a credit to New York city. Its another must see whilst in New York.

Helpful?
Thank mandynewman79
Windham, New Hampshire
Level Contributor
34 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

9\11 will not be forgotten. A must do. Just wish you did not have to buy $$$$admission to get to a gift shop. Would like to see more plaques explaining where the trees planted came from. This is a special place. Just not one where you are excited to take selfies.

Helpful?
Thank Dayrel S

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