The National 9/11 Memorial & Museum

The National 9/11 Memorial & Museum, New York City

The National 9/11 Memorial & Museum

The National 9/11 Memorial & Museum
4.5
Speciality Museums • Historic Sites • Points of Interest & Landmarks • Monuments & Statues
10:00 - 17:00
Monday
10:00 - 17:00
Thursday
10:00 - 17:00
Friday
10:00 - 17:00
Saturday
10:00 - 17:00
Sunday
10:00 - 17:00
About
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks. 9/11 Memorial, Open Daily, 7-days, 10 a.m. to 5 p.m. 9/11 Memorial Museum, Open Thursday–Monday, 10 a.m. to 5 p.m. Thanksgiving and Christmas: Memorial Only, 10 a.m. to 4 p.m.; Museum Closed
Suggested duration
2-3 hours
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Admission tickets
from €24.49
All you need to step foot in the door.
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Plan your visit
The area
Address
Neighbourhood: Downtown Manhattan (Downtown)
How to get there
  • Cortlandt St • 3 min walk
  • Chambers St • 4 min walk
Best nearby
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8,633 within 5 kms
Attractions
715 within 5 kms
Popular mentions

4.5
95,421 reviews
Excellent
75,011
Very good
15,562
Average
3,661
Poor
741
Terrible
454

TravelSinceRetired
Vancouver, WA325 contributions
A Must to Visit
Oct 2021
Very well done with multiple exhibits. Moving. Strongly recommend a visit if in New York City. The cost is well worth it.
Written 23 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Eric Wong
Nashua, NH2 contributions
Everyone should visit once in your lifetime...
Oct 2021
- Long line to but tickets, highly recommend buying online before hand as you could just go right in and not wait, but also a plus: military veterans and active service members get free admission and a discount to college students (my girlfriend and friend). Not pricey at all, especially for the length of time you'll stay and size of the museum.

- We were running on a tight schedule, wanted to see many different areas of New York for the first time, but since this was right next to the hotel we were staying at (CQ World Trade Center Hotel), we figured we'd check it out.

- 10/10 experience, we didn't realize how expansive and detailed this museum was, we wanted to do a quick walk-through, maybe an hour, but ended up staying for almost 3 hours total, taking in all the information, preserved pieces, amazing artwork, and tragic, but ought to be remembered stories of victims and heroes.

- After walking out of the museum, it was much more meaningful to see the waterfall displays of where the towers once stood. Highly recommend for everyone, and I mean everyone, once in your life to go pay your respects and learn about the horrific events of 9/11. I've learned about it all myself in school, but being born in the year 2000, I didn't really "experience it" or remember it at all, going through that museum gave me a better perspective and learned more than you could learn about it through YouTube videos. Again, 5 out of 5 stars.
Written 23 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nancy C
McDonough, GA31 contributions
A Must See For Sure!
Oct 2021
Very emotional experience. We saw the site a couple months after the attack and it was an awful site to see. The flyers were still on the wall around the near by church and lots of remaining building pieces were everywhere. To see it now, 20 years later, was unbelievable. The museum tells the story of what happened that day very respectfully and the pieces of the original towers that the museum are built around is very impressive. A must see for everyone visiting NYC for sure!
Written 22 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jeannie
20 contributions
9-11 Memorial and Museum
Oct 2021
Everyone should visit the Memorial and Museum. It is sad, but honors all the victims and families. It highlights the brave first responders and it is unbelievable how dedicated they were.
Written 20 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kelli
Keller, TX595 contributions
Beautiful Memorial
Oct 2021 • Friends
We didn’t have time for the museum on this day, but we wanted to see the memorial. The pools are a beautiful tribute to those lost on a very dark day. If you’ve never been, it’s definitely worth a stop by to see and contemplate.
Written 19 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Calvie8
4 contributions
911 memorial experience
Oct 2021 • Family
Should get their at least 15 minutes earlier than entrance time because there is a long line to get into the museum. (10am) Be sure to have proof of vaccine and ID ready to be checked.
Written 19 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

April P
Salt Lake City, UT4 contributions
A must see when NYC
Oct 2021
Well worth your time visiting the 9/11 museum. Make it a must do when visiting NYC. Very well done and somber experience.
Written 18 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

pkpdbacation
Richland, WA243 contributions
Absolutely A Must When in New York City
We thought it would be well done. It was greater than our expectations. Sobering and sad but so important for all to see and learn/never forget. We all were teary eyed in parts and the tour is such a must when in NYC. So much to see we will visit each time we are here. Amazing remnants, stories, videos, pictures….wow. Never forget 9/11.
Written 17 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

bronco1977
Monument, CO24 contributions
Must see
Very interesting. Definitely should be on list of "must sees" when visiting NYC. Our country needs to remember this event!
Written 17 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ukwildcat1
Lawrenceburg, KY5 contributions
911 Memorial Museum
Oct 2021 • Couples
The museum was very emotional. Such a dark day in our history. After 20 years I still remember that day vividly. The museum was done very well and is a must see. The only downside I have is that there were so many people it made it difficult to take the time necessary to read about some of the exhibits. There is also a guided tour which is probably better. Be sure to book in advance.
Written 16 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about The National 9/11 Memorial & Museum

The National 9/11 Memorial & Museum is open:
  • Thu - Mon 10:00 - 17:00
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

The National 9/11 Memorial & Museum admission prices can vary. Entrance tickets currently cost €24.05, while a popular guided tour starts around €15.46 per person. See all 104 The National 9/11 Memorial & Museum tickets and tours on Tripadvisor

The National 9/11 Memorial & Museum can be crowded, so we recommend booking e-tickets ahead of time to secure your spot. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund. See all 104 The National 9/11 Memorial & Museum tickets and tours on Tripadvisor