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9/11 Tribute Museum

88 Greenwich Street, New York City, NY 10006
+1 866-737-1184
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The 9/11 Tribute Museum is a project of the September 11th Families’ Association which brings together those who want to learn about 9/11 with those who experienced it. The 9/11 Tribute Museum invites visitors to share personal stories of the 9/11 community — family members who lost loved ones, survivors, first responders and rescue workers, civilian volunteers, and community residents whose healing is a testament to the perseverance of the human spirit. We provide an understanding of the loss and impact of 9/11 while inspiring the power of resilience and recovery.
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“walking tour” (65 reviews)
“his story” (20 reviews)
Closed Now
All hours
Hours Today: 10:00 - 18:00
Suggested Duration: 1-2 hours
LOCATION
88 Greenwich Street, New York City, NY 10006
Financial District
CONTACT
Website
+1 866-737-1184
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Reviews (1,114)
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1 - 10 of 1,114 reviews

Reviewed 3 days ago

We had an amazing tour with Kimberly. David was also so helpful in getting our large party a tour under the circumstances. We will never forget that day as we walked around and listened to her story, and we learned a lot about that day...More

Thank AmyJ3131
Reviewed 5 days ago via mobile

We have been wanting to visit for years. First thing we did and we were both moved and impressed at how well history has been captured. A must see!

Thank Mahtanid
Reviewed 5 days ago

This run by the families foundation and in the new location quite striking. Don't confuse with the 911 memorial and museum. This is different and from another prospective. You also get a walking tour done by a family member or survivor, or someone somehow connected...More

Thank liveoncelovelife
Reviewed 6 days ago

Tours are given by individuals who experienced the day first hand on 9/11. The lady who guided our tour lived a couple blocks from the towers and she gave her experience and shared what it was like if you were in the towers, on the...More

Thank Mandy S
Reviewed 1 week ago via mobile

17 June 2017 Today at the 9/11 tribute museum I had the opportunity to hear the personal reencounter of one of the tour guides - Jimmys' 9/11 experience - a heartbreakingly, gutwrenchingly, beautiful story. Something that pulled on all my heartstrings to try and fathom,...More

Thank kaih00ny
Reviewed 1 week ago

Unfortunately the (new) museum was not yet open, but we could take the tribute tour. Two guides who have experienced 9/11 from very close led us around the memorial site. Their stories were really impressive and very moving. Note: this tour is given by volunteers...More

Thank Liesbeth W
Reviewed 2 weeks ago via mobile

Taken out on the walking tour with a marvellous lady who survived the attack. The lady originated from Poland (sorry I didn't catch name) and told the wonderful story of her experience, I was moved to tears many times. Without a doubt the best tour...More

Thank Joanne S
Reviewed 2 weeks ago

We, as a group of eight ranging from ages 9 - 65 years old went on the walking tour. Definitely include this in your visit to the 9/11 memorial. Our guides, Joan and Pete painted such a real and vivid picture of the terrorist attack...More

Thank _gailliskiewicz
Reviewed 4 weeks ago via mobile

If you're in the area you have to come see this. There's nothing else like it to have seen the history behind it and to actually visit it. They did a wonderful job with this, thanks to everyone

Thank Keith S
Reviewed 4 weeks ago

I did this tour 2 years ago and I was moved to tears. It was so emotional for me. But I was disappointed that I didn't do the 911 underground museum instead. However, I have since done it. I much preferred the Tribute Centre as...More

Thank 109Jane
Nearby
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
...More
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Questions & AnswersAsk a question
Sarah S
I have done my research now...the tribute centre is going to go be shut when I am there and relocating. I am looking to book the museum as an alternative. I take it there is only one museum? What is the best time of day to visit, is it best to book see day or weekend and how long should I allow for this visit. Thanks,
1 May 2017|
Answer Show all 5 answers
Response from jobarclay | Reviewed this property |
Hi Sarah. I too didn't visit the museum only the tribute centre which was so well done, so can't help you there either but, you have to go to this area if only to see the goodness in people's hearts that overshadows the... More
1
Vote
Sarah S
Hi, I am coming to New York for 6 days at the end of May 2017. I am very confused as to what the museum, memorial and tribute centre are or are they all the same thing but called different things. I want to bust the place that does the tour and see the artefacts etc so which part is all this in? Is it best to book ahead?
21 April 2017|
Answer Show all 7 answers
Response from rhazard2017 |
To avoid the lines/queues at the Museum - just book entry on-line. Walk straight in. Whereas the Tribute Centre is free, more intimate - the walking tour can be booked on line and is emotional and excellent way to reimage... More
1
Vote
Sarah S
Hi, I am coming to New York for 6 days at the end of May 2017. I am very confused as to what the museum, memorial and tribute centre are or are they all the same thing but called different things. I want to bust the place that does the tour and see the artefacts etc so which part is all this in? Is it best to book ahead?
21 April 2017|
Answer Show all 5 answers
Response from elizabethsxo | Reviewed this property |
They are separate things but it's worth doing them both in my opinion. The tribute centre has real people who were effected by 9/11 talking about their experiences which I found very interesting. Enjoy your trip!
0
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